67 patient experience manager jobs at 31 companies in Middleton, WI
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Director of Patient Experience
Janesville, Wisconsin, United States
$125k-$200k/yrOnsiteFull Time
Mercyhealth Hospital and Trauma Center–Janesville: Nonprofit general medical and trauma hospital serving patients in Janesville and surrounding southern Wisconsin communities.
Master's education in a healthcare-related field required; healthcare and customer service experience desirable. Patient experience certification and knowledge of service excellence best practices preferred.
SSM Health St. Clare Hospital: Catholic nonprofit acute-care hospital serving southwest St. Louis County with cardiac, neurological, cancer, maternity, and emergency services.
3+ YOEBachelor's degree or equivalent education and experience, three years of experience, patient safety and quality improvement expertise, RCA/ACA/FMEA knowledge, data analysis, facilitation, and communication skills.
Microsoft Excel, Microsoft PowerPoint, Root Cause Analysis (RCA), Apparent Cause Analysis (ACA), Failure Mode Effects Analysis (FMEA)
Beloit Health System: Nonprofit health system providing hospital, clinic, hospice, senior-living, and specialty care across southern Wisconsin and northern Illinois.
6+ YOE6+ MgmtBachelor's degree preferred or six years of progressive billing experience; requires healthcare or insurance billing knowledge, leadership, communication, collaboration, and CHFP certification within one year.
First Choice Dental: Privately owned Wisconsin dental practice group providing family, cosmetic, orthodontic, and specialty care to Dane County patients.
Strong customer service and communication, appointment scheduling, insurance verification, patient record keeping, comfortable with phones and practice management technology; prior dental/healthcare or hospitality/customer service experience preferred.
UnityPoint Health - Meriter Hospital: Nonprofit community hospital providing inpatient, outpatient, primary and specialty care to patients in Madison and surrounding communities.
High school diploma; greeting and guiding patients, managing paperwork, updating EMR, answering calls, maintaining confidentiality; prior hospital/customer service or clerical experience preferred.
Float Experience Specialist; Floats to all clinics; 1.0FTE
Madison, Wisconsin, United States
$18/hrOnsiteFull Time
UnityPoint Health - Meriter Hospital: Nonprofit community hospital providing inpatient, outpatient, primary and specialty care to patients in Madison and surrounding communities.
High school diploma or equivalent required; customer-service or clerical experience in healthcare preferred; ability to manage patient interactions, phone routing, and EMR data entry.
UnityPoint Health - Meriter Hospital: Nonprofit community hospital providing inpatient, outpatient, primary and specialty care to patients in Madison and surrounding communities.
High school diploma or equivalent; customer service or healthcare experience preferred; ability to collect and verify insurance/financial data, manage work queues, handle phone communications, and educate patients on financial obligations.
VCA Animal Hospitals: Network of veterinary hospitals providing medical care for pets.
Experienced client service professional needed to coordinate surgery appointments, provide client service, manage records and correspondence, explain fees, process payments, and support pet owners.
Agrace: Nonprofit hospice and palliative care provider serving seriously ill, dying and grieving people across the Upper Midwest.
ADN/BSN required; current unrestricted RN license; driver’s license, reliable vehicle; basic Microsoft Office and EHR skills; one year nursing experience preferred; safe patient handling.
RN / Registered Nurse Case Manager - Hospice - $5,000 SIGN ON BONUS
Fond du Lac or Beaver Dam or Columbus or Fall River or Mayville
FieldFull Time
Generations Hospice: Private hospice provider serving patients and families with individualized end-of-life care in Wisconsin.
1+ YOECurrent state RN license, 1+ year nursing experience (3+ preferred), hospice experience preferred, valid driver and insured vehicle, documentation excellence, ability to provide symptom management and patient/family education.
Home Care Physical Therapy Case Manager - Washington/Dodge counties
Hartford or Washington County or Dodge County
$44-$66/hrFieldFull Time
Aurora Health Care: Not-for-profit integrated health care provider serving patients across Wisconsin, northern Illinois and Michigan through hospitals, clinics and pharmacies.
1+ YOEDoctorate in Physical Therapy, 1+ year clinical experience, licensed PT in state of practice (WI or IL), BLS, valid driver’s license, ability to lift/carry patients and travel for home visits; Microsoft Office proficiency.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word
Aegis Therapies: Provider of contract rehabilitation, wellness, and clinical therapy services.
Licensed Physical Therapist (or ability to obtain license in state), clinical competency, current CPR preferred, ability to treat patients and perform administrative duties as a program manager; new grads welcomed.
TEAM LEAD- HOSPITAL REGISTRATION REPRESENTATIVE - PATIENT AC
Portage, Wisconsin, United States
OnsiteFull Time
Aspirus Divine Savior Hospital: Aspirus Divine Savior Hospital is a nonprofit general medical and surgical hospital serving Portage-area patients in Wisconsin.
2+ YOE3+ MgmtHigh school diploma or GED required; associate degree preferred. Requires two years of office experience, computer skills, and knowledge of insurance requirements; supervisory experience highly desired.
TEAM LEAD- HOSPITAL REGISTRATION REPRESENTATIVE - PATIENT AC
Portage, Wisconsin, United States
OnsiteFull Time
Aspirus Divine Savior Hospital: Divine Savior Hospital is a nonprofit general medical and surgical hospital serving Portage-area patients in Wisconsin.
2+ YOE3+ MgmtHigh school diploma or GED, two years of office experience preferably in a medical facility, computer and keyboarding skills, insurance knowledge, and strong organizational, analytical, written, and oral communication skills.
1+ YOEHigh school diploma or equivalent preferred; experience with medical files and terminology; ability to transcribe orders, manage paperwork, and coordinate patient transportation.
Greenfield Rehabilitation Agency: Therapist-owned Wisconsin rehabilitation agency providing physical, occupational, and speech therapy to aging adults and healthcare partners.
Bachelor's degree in Physical Therapy, state license to practice in Wisconsin, ability to manage complex patient presentations and collaborate interdisciplinary.
University Hospital: A healthcare organization providing hospital-based patient care and medication services.
1+ YOEPharmacy bachelor's or PharmD degree, one year of clinical patient care and orders management experience, Wisconsin pharmacy license and BLS within 90 days; residency and institutional experience preferred.
Evansville Manor: For-profit skilled nursing facility serving Evansville-area residents with post-acute rehabilitation and long-term care.
2+ YOECurrent Wisconsin physical therapist license and credentials, at least 2 years of therapeutic experience, strong communication skills, and ability to communicate effectively with patients, families, staff, physicians, and management.
Spooner or Barron or Bloomer or Chippewa Falls or Eau Claire or Fennimore or Lodi or Osseo or Rice Lake or St. Croix Falls or Superior
FieldFull Time
Dove Healthcare: Privately held Wisconsin senior living provider serving residents through skilled nursing, rehabilitation, assisted living, and memory care.
Current Wisconsin RN licensure and a degree from an accredited school of nursing required. Responsible for patient care, medication administration, supervision, and acute condition management.