570 patient experience manager jobs at 181 companies in Oakton, VA
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Director Patient Experience
Baltimore, Maryland, United States
OnsiteFull Time
University of Maryland Medical Center: Nonprofit academic teaching hospital providing comprehensive tertiary and quaternary care to Baltimore and the Mid-Atlantic region.
7+ YOE3+ MgmtMaster's degree required (Nursing, PT, RT, or related), 7+ years progressive leadership in patient experience or healthcare ops with 3+ years leading patient experience initiatives; advanced knowledge of patient-centered care, regulations, and change management.
Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Mary Washington Healthcare: Non-profit regional health system serving Fredericksburg, Virginia.
5+ YOE2+ MgmtBachelor’s degree required; master’s preferred. Requires 2 years management experience and 5 years related experience, analytical and communication skills, project management, customer service, and Microsoft Office proficiency.
Areté Health: Clinician-led outpatient physical therapy platform that partners with practice owners and clinicians to expand patient-centered rehabilitation care.
Requires strong interpersonal, organizational, financial, and time-management skills; EMR fluency; KPI orientation; and ability to sit at a computer and lift up to 15 pounds.
Electronic Health Record (EHR), Electronic Medical Record (EMR), Prompt
Vista Eye Specialists: Private eye-care management organization providing administrative support to ophthalmology and optometry practices across the eastern United States.
2+ YOERequires 1 year of internal front desk experience or 2 years of relevant external experience; CHAA or CPSS may substitute. Requires front desk expertise, communication, organization, and Microsoft Office proficiency.
Belmont Bay Rehabilitation & Healthcare Center: A for-profit skilled nursing facility serving Woodbridge patients with post-acute rehabilitation and long-term care.
2+ YOEBachelor's degree preferred; 2+ years in healthcare, long-term care, senior living, hospitality, or customer service preferred. Requires communication, conflict resolution, data analysis, documentation, and problem-solving skills.
Alexandria Rehabilitation & Healthcare Center: For-profit skilled nursing facility providing post-acute rehabilitation and long-term care to Alexandria-area residents.
Bachelor’s degree preferred; experience in healthcare, long-term care, senior living, hospitality, or customer service preferred. Requires strong communication, conflict resolution, organization, and data analysis skills.
Metz Culinary Management: Family-driven providing contract dining and hospitality services.
Patient services or restaurant management experience required; bachelor's degree desired. Requires strong verbal and written communication, Microsoft Office skills, and hospitality-focused leadership.
Flourish Research: Private U.S. clinical trial site network conducting Phase I–IV studies for biopharma sponsors and CROs.
5+ YOE3+ MgmtHigh school diploma or equivalent required; college degree preferred. Requires 5 years of patient recruitment experience in a clinical research site and 3+ years managing recruitment teams.
Dominion HospitalNYSE: HCA: Private HCA-affiliated psychiatric hospital providing inpatient and outpatient mental-health care for children, adolescents, and adults.
3+ YOEBachelor's degree required (Master's preferred).3+ years patient safety/quality/risk management experience; RN or MSW and CPPS/CPHQ preferred; Lean/Six Sigma preferred; knowledge of HRO principles.
Inova Fair Oaks Hospital: Nonprofit acute-care community hospital serving Northern Virginia patients with emergency, surgical, maternity, and specialty care.
5+ YOEBachelor's degree or equivalent experience, 5 years of healthcare experience with quality or safety improvement experience, and CPPS or CPHQ certification within 12 months.
Crothall Healthcare: Private healthcare support-services provider serving hospitals and health systems with environmental, facilities, transport, observation, and sterile-processing services.
Requires hospital or patient transportation management experience, analytical ability, basic Windows computer skills, and system troubleshooting. An associate degree is preferred.
Ensemble Health Partners: Technology-enabled revenue cycle management solutions for health systems.
2+ YOE2+ MgmtManage patient access and pre-access operations across sites; 2+ years management experience in healthcare; CRCR or CHAM certification preferred; bachelor’s or equivalent experience preferred; Microsoft and AI experience required.
Mercy Medical Center: Catholic nonprofit teaching hospital providing acute, specialty, and primary care to patients in Baltimore and Central Maryland.
1+ YOETransport patients, supplies, and equipment within the medical center; current Heartsaver CPR required; high school diploma/GED; computer proficiency with Microsoft Office, Meditech, Epic, Performance Manager, NetLearning; 1 year patient transport experience preferred.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Meditech, Epic, Performance Manager, NetLearning
Ivy Rehab: Network of outpatient physical, occupational, speech, and ABA clinics.
2+ YOETwo or more years of preferred healthcare administrative experience, Microsoft Office proficiency, strong time management, multitasking, adaptability, and commitment to patient care.
Microsoft Excel, Microsoft Word, Microsoft Outlook
The Johns Hopkins Hospital: Nonprofit academic medical center providing tertiary and quaternary care, research, and medical education for patients and trainees.
5+ YOE5+ MgmtHigh School/GED required; BS in food services or hospitality preferred. Requires five years' management experience in large-scale, high-volume food service. Experience with food safety, scheduling, staff supervision, procurement; Baltimore City certificate preferred.
Excelsia Injury Care: Private U.S. healthcare provider delivering integrated outpatient injury care to people hurt in motor-vehicle and workplace accidents.
0.5+ YOEHigh school diploma or GED and 6+ months of medical administrative experience required. Requires data entry, Word, Outlook, telephone, organizational, patient management, and basic clinical skills.
Micro MD, Microsoft Word, Microsoft Outlook, EHR, QIP, BSO
Pinnacle Fertility: Physician-centric fertility care and reproductive health services platform.
2+ YOEHigh school diploma required; bachelor's degree preferred. Requires 2+ years in clinical healthcare, patient coordination, navigation, or case management, plus EMR and healthcare software proficiency.
Pinnacle Fertility: Physician-centric fertility care and reproductive health services platform.
2+ YOEHigh school diploma required; bachelor's degree preferred. Requires 2+ years in a clinical healthcare setting, patient coordination, navigation, or case management, plus EMR and healthcare software proficiency.
GAP Solutions: Provides mission support and professional consulting services for federal agencies.
1+ YOEAssociate degree and 1+ year related experience required; knowledge of clinical protocols, medical terminology, patient scheduling, travel arrangements, records management, and report preparation. Bachelor's degree in life sciences preferred.
MedStar Medical Group: Nonprofit multispecialty medical group providing primary, specialty, surgical, hospital, home, and telehealth care in Maryland and Washington.
Greeting patients, managing intake/registration, verifying insurance, collecting copays, scheduling appointments, telephone triage, scanning records, and supporting patient flow in a clinical practice.