SodexoEuronext Paris: SW: Global provider of integrated food and facilities management services.
3+ YOEBachelor’s degree or equivalent experience and 3 years of related experience in patient experience or customer service improvements within a complex healthcare environment.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
3+ YOERequires a high school diploma/GED or equivalent, 3–4 years in service-oriented operations, 2–3 years of customer service training, coaching skills, organization, multitasking, and Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Northwell Health: Provides clinical healthcare services through a hospital network.
6+ YOE5+ MgmtBachelor's degree or equivalent required; 6–10 years relevant experience and 5–7 years leadership experience. Patient experience, survey analytics, service recovery, process improvement, and data analysis expertise preferred.
WMCHealth: Integrated healthcare network providing medical services across the Hudson Valley.
7+ YOERequires a related master's degree, 7 years of relevant patient experience experience, patient experience data analysis, strong communication and problem-solving skills, and proficiency with computer applications.
Customer Service and Patient Experience Professional
Madison or Nashville or New York City
OnsiteFull Time
CareRite Centers: Operates skilled nursing and rehabilitation centers for elderly patients.
Entry-level healthcare role for professionals interested in healthcare management, customer service, employee operations, leadership, and employee engagement.
New York or San Francisco or Seattle or United States
$265k-$332k/yrRemoteFull Time
Headway: A building a platform to make mental healthcare accessible by enabling providers to accept insurance and run their practice.
8+ YOE8+ years PM experience with 2+ years shipping AI/ML products; experience writing evals and building LLM-powered flows; technical fluency with model selection, RAG, fine-tuning; experience shipping with ML engineers in regulated/HIPAA environments preferred.
RegeneronNasdaq: REGN: Discovers and manufactures medicines for serious diseases.
8+ YOEBachelor's degree required, 8+ years industry or patient advocacy experience, strong stakeholder and project management skills, experience with clinical development/market access/compliance, and ability to build high-trust partnerships.
RWJBarnabas Health: Provides comprehensive academic healthcare services and medical research.
7+ YOE5+ MgmtHigh school diploma required (college preferred). Minimum 7 years patient access experience, 5 years leadership. Knowledge of registration, insurance verification, authorizations, billing regulations, medical terminology, and computer systems.
AramarkNYSE: ARMK: Provides food and facility management services to diverse organizations.
2+ YOEMinimum 2 years patient food service experience, management experience preferred; bachelor's degree or equivalent experience; knowledge of safety, sanitation, financial and operational controls.
University Hospital: Public academic medical center providing acute and trauma care.
5+ YOE5+ MgmtBachelor's in business/finance/hospital administration, 5+ years supervisor/manager experience in patient accounts or hospital billing, knowledge of UB-04/CMS-1500, ICD-10/CPT/HCPCS coding, charity care and payer regulations, Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Aquestive TherapeuticsNASDAQ: AQST: Develops innovative oral film pharmaceutical delivery technologies.
10+ YOEBachelor's degree required; 10+ years in pharmaceutical patient access and services; proven launch experience; vendor management, analytics, and regulatory knowledge; willingness to travel ~15-20%.
NYU Langone Health: Academic medical system providing comprehensive patient care and education.
2+ YOEBachelors degree or equivalent with 2+ years relevant experience, strong communication and organizational skills, intermediate Microsoft Office (Word, Access, Excel, Outlook), supervisory experience preferred.
Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft Outlook
ConnectMed360NASDAQ: BTSG: Provides patient support and reimbursement services for specialty medications.
5+ YOERequires at least five years of pharmacy experience, strong communication and computer skills, attention to detail, confidentiality, and knowledge of benefits investigation, insurance, prior authorization, and patient assistance programs.