142 patient experience manager jobs at 63 companies in Saint Augustine, FL
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Manager Patient Experience
Palm Coast, Florida, United States
$66k-$122k/yrOnsiteFull Time
AdventHealth: Non-profit healthcare system providing comprehensive hospital and medical services.
5+ YOEBachelor's degree, 5+ years related experience, strong communication, analytics, change management; knowledge of patient experience best practices, CMS CAHPS, and education methods.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Lean, Six Sigma
AdventHealth: Non-profit health care system providing hospital and medical services.
5+ YOEBaccalaureate required, 5+ years related experience, RN preferred. Must develop patient surveys, train staff, analyze trends and outcomes, apply CMS CAHPS knowledge, and be proficient in Microsoft Office and data/reporting.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CMS CAHPS, Lean, Six Sigma
UF Health: Academic health center providing clinical care and medical education.
2+ YOE2-4 years experience in healthcare operations, patient experience, customer service, training, or project coordination. Bachelor's in related field required (or 3-5 years' relevant experience). Intermediate Microsoft Office skills; travel up to 25%.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Teams
Sanitas Medical Center: Provides comprehensive primary and urgent care medical services.
2+ YOERelevant degree and 2+ years of customer service or coaching experience required. Requires healthcare procedure knowledge, advanced Microsoft Office and Power BI skills, communication, problem-solving, and travel availability.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Power BI
Sanitas: Provides integrated primary and urgent healthcare services at medical centers.
2+ YOERelevant degree and 2+ years in customer service or coaching. Requires healthcare procedure knowledge, advanced Microsoft Office and Power BI skills, communication, organization, problem-solving, and travel availability.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Power BI
Aspen Dental: Operates a nationwide network of branded dental care practices.
Provide front office patient support including scheduling, chart organization, insurance verification, payment collection, and nightly deposits; high school diploma or equivalent required; strong communication and time-management skills.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
1+ YOEAssociate or bachelor degree in food service or related field, 1+ year food service/management experience preferred, Certified Dietary Manager/registered diet credential preferred, ServSafe desired, EMR and Microsoft Office proficiency.
Electronic Medical Records (EMR), Microsoft Office
Compass GroupLondon Stock Exchange: CPG: Global provider of contract food and support services.
1+ YOEAssociate degree plus 1 year of food service experience, or bachelor's degree in a related field. One year of food service management preferred; dietary, dietetics, ServSafe, Microsoft Office, EMR, and diet office experience preferred.
Ascension: Nonprofit Catholic health system providing hospital and medical care.
1+ YOEHigh school diploma or equivalent or 1 year relevant experience; ability to manage patient registration, scheduling, and insurance authorizations; strong communication skills.
Great Expressions Dental Centers: Network of dental centers providing general and specialty care.
High school diploma or equivalent, receptionist/customer-service experience (preferably dental/healthcare), proficiency with Microsoft Office and dental practice management software, strong communication, scheduling and billing/insurance knowledge.
Intuitive Health: Operates integrated emergency room and urgent care clinics.
2+ YOE5+ MgmtHigh school diploma/GED and 2+ years in a medical office required; supervisory experience preferred. Requires patient registration, medical records, insurance verification, computer, communication, and customer service skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, HIPAA
CORA Physical Therapy: Provider of outpatient physical therapy and rehabilitation services.
High school diploma or GED, recent customer service experience, Microsoft Word and Excel proficiency, and strong communication, organization, and time management skills. Healthcare office experience and Spanish are preferred.
Palms Medical Group: Provides affordable primary healthcare services to underserved North Florida communities.
2+ MgmtRequires high school diploma or equivalent, two years of supervisory experience, Microsoft Office proficiency, customer service and cash handling preferred, and ability to manage staff and clinic front desk operations.
Microsoft Office, Microsoft Word, Microsoft Excel, Luma, NextGen, Electronic Health Record (EHR), Paylocity, NextGen EPM
Patient Access Representative II, PRN, Baptist Beaches
Jacksonville, Florida, United States
OnsitePart Time
Baptist Health: Operates hospitals and clinics providing comprehensive medical care.
1+ YOE1-2 years customer service, healthcare and insurance experience; high school diploma; knowledge of EMTALA, AHCA, JCAHO, and HIPAA; able to register patients and manage face-to-face and telephone encounters.
Ayr WellnessOTCQX: AYRWF: Produces and retails cannabis products across multiple US states.
1+ YOEMust be 21, pass Level 2 (FBI) background check, high school diploma/GED, 1+ years retail or dispensary experience, strong customer service and communication skills, HIPAA awareness.
Microsoft Office, NAV, POS, Cameras, Walkie Talkie, Headset