Requires team management, training, budgeting, customer service, communication, policy implementation, high school diploma or equivalent, English proficiency, physical ability, and a valid driver's license if required.
AdventHealth: Non-profit health care system providing hospital and medical services.
5+ YOERequires RN license, bachelor's degree, 5+ years relevant experience, leadership and consulting skills, knowledge of patient experience best practices and CMS CAHPS, proficiency with Microsoft Office; Six Sigma and CPXP preferred.
Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, CMS CAHPS, Lean, Six Sigma
Regional Director of Patient Experience and Collaborative Solutions
Lakeland, Florida, United States
OnsiteFull Time
Orlando Health: A non-profit healthcare network providing comprehensive hospital and specialty services.
2+ YOE2+ MgmtBachelor's degree required, 2 years patient experience, 2 years management or project management experience, data analysis skills, and proficiency with Microsoft Office.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
Regional Director of Patient Experience and Collaborative Solutions
Lakeland or Polk County
FieldFull Time
Orlando Health: A private, non-profit network of healthcare and hospital facilities.
2+ YOE2+ MgmtBachelor's degree required; 2 years patient experience and 2 years management/project experience; data analysis skills and Microsoft Office (Word, Excel, Outlook, PowerPoint) required; knowledge of statistics and strong interpersonal skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
Aspen Dental: Operates a nationwide network of branded dental care practices.
Provide front office patient service, schedule and confirm appointments, verify insurance, collect payments, balance deposits, and support daily office tasks. High school diploma preferred; strong communication and time management skills.
Orlando or Haines City or Florida or Texas or United States
OnsiteFull Time
InnovaCare Health: Provides integrated value-based healthcare and physician-led medical services.
Performs front‑desk clinic duties: welcoming patients, managing provider schedules, maintaining medical records, processing payments, answering phones, and assisting patients with system/financial or social barriers.
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
Active unrestricted RN licensure in state of practice, current driver\u0002s license and vehicle access/insurance, CPR preferred, home care experience preferred; supervisory and care coordination skills.
Florida Cancer Specialists & Research Institute: Provides specialized cancer care and innovative clinical research trials.
High school diploma/GED, healthcare experience preferred; manage patient financial responsibilities, verify benefits in OncoEMR and Centricity, handle managed care authorizations, ICD10 familiarity, collections, strong communication skills.
Compass GroupLondon Stock Exchange: CPG: Global provider of contract food and support services.
1+ YOEAssociate degree plus one year of food service experience or bachelor's degree in a related field. Management experience preferred; dietary, dietetic, or ServSafe credentials preferred. Requires Microsoft Office, EMR, and diet office systems skills.
Manage patient check-in/check-out, payments, scheduling, EMR documentation; HS/GED required; 1–2 years customer service or healthcare front office experience preferred; Microsoft Office proficiency.
Great Expressions Dental Centers: Network of dental centers providing general and specialty care.
High school diploma or equivalent, receptionist/customer service experience (preferably dental), proficiency with dental practice management software and Microsoft Office, strong communication and organizational skills.
Microsoft Office, dental practice management software
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
1+ YOEAssociate degree plus one year in food services or related work, or bachelor's degree in a related field. One year of food service management preferred; ServSafe and dietary credentials preferred.
Microsoft Office, Electronic Medical Record, diet office systems
Evara Health: Providing primary and preventative medical services to local communities.
Coordinating appointments, tracking patients, processing records, supporting care coordination and case management; high school diploma required, bachelor\u0002s preferred, Level 2 Florida background screening required.
HALO Precision Diagnostics: Provider of integrated outpatient precision diagnostic imaging and testing services.
2+ YOENational phlebotomy certification, strong venipuncture skills, 2+ years of clinical experience and insurance verification/prior authorization experience, current BLS, and ability to manage patient workflows.
Watson Clinic: Provides comprehensive multispecialty medical and surgical services in Florida
High school diploma or GED, recent related education or experience, supervisory experience, advanced medical and patient access terminology knowledge, IDX or appointment scheduling system proficiency, accurate typing, and Windows application knowledge.
Upperline Health: Specialty medical care for lower extremity and vascular conditions.
Previous patient care coordinator experience, podiatry/orthopedic clinic preferred, EMR experience (preferably athenahealth), strong computer and communication skills, reliable transportation, ability to pass background and drug screen.
Upperline Health: A provider network focused on value-based specialty medical care.
Experience as a patient care coordinator, clinic leadership, EMR proficiency (preferably athenahealth), strong communication, customer-service orientation, ability to pass background and drug screen, reliable transportation.