501 patient experience manager jobs at 183 companies in Shaw, DC
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Director Patient Experience
Baltimore, Maryland, United States
OnsiteFull Time
University of Maryland Medical System: Operates hospitals and clinics providing comprehensive medical healthcare services.
7+ YOE3+ MgmtMaster's degree required (Nursing, PT, RT, or related), 7+ years progressive leadership in patient experience or healthcare ops with 3+ years leading patient experience initiatives; advanced knowledge of patient-centered care, regulations, and change management.
Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Mary Washington Healthcare: Provides regional inpatient and outpatient medical and emergency services.
5+ YOE2+ MgmtBachelor’s degree required; master’s preferred. Requires 2 years management experience and 5 years related experience, analytical and communication skills, project management, customer service, and Microsoft Office proficiency.
Requires strong interpersonal, organizational, financial, and time-management skills; EMR fluency; KPI orientation; and ability to sit at a computer and lift up to 15 pounds.
Electronic Health Record (EHR), Electronic Medical Record (EMR), Prompt
The Boulevard Post Acute: Provides skilled nursing and rehabilitative healthcare services in Fairfax.
Preferred bachelor's degree or equivalent experience, healthcare or hospitality experience, leadership experience, strong communication and conflict-resolution skills, and proficiency with Microsoft Office and electronic healthcare systems.
Woodbine Rehabilitation and Healthcare Center: Providing skilled nursing and specialized respiratory rehabilitation services.
Bachelor's degree preferred; experience in healthcare, long-term care, senior living, hospitality, or customer service preferred. Requires leadership, communication, conflict-resolution, analytical, and organizational skills.
Alexandria Rehabilitation and Healthcare Center: Operates a skilled nursing and sub-acute rehabilitation facility.
Bachelor’s degree preferred; experience in healthcare, long-term care, senior living, hospitality, or customer service preferred. Requires strong communication, conflict resolution, organization, and data analysis skills.
Metz Culinary Management: Provides on-site dining and facility management for institutional clients.
Patient services or restaurant management experience, hospitality-minded leadership, strong verbal and written communication, Microsoft Office skills, and ability to create reports, summaries, and letters.
Inova: Operates a network of hospitals and outpatient healthcare facilities.
5+ YOEBachelor's degree or equivalent experience, 5 years of healthcare experience with quality or safety improvement experience, and CPPS or CPHQ certification within 12 months.
Ensemble Health Partners: Manages financial operations and technology for healthcare organizations.
2+ YOE2+ MgmtManage patient access and pre-access operations across sites; 2+ years management experience in healthcare; CRCR or CHAM certification preferred; bachelor’s or equivalent experience preferred; Microsoft and AI experience required.
Mercy Health Services: Providing hospital, primary, and long-term health care services.
1+ YOETransport patients, supplies, and equipment within the medical center; current Heartsaver CPR required; high school diploma/GED; computer proficiency with Microsoft Office, Meditech, Epic, Performance Manager, NetLearning; 1 year patient transport experience preferred.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Meditech, Epic, Performance Manager, NetLearning
Ivy Rehab: Provides outpatient physical, occupational, speech, and ABA therapy services.
2+ YOETwo or more years of preferred healthcare administrative experience, Microsoft Office proficiency, strong time management, multitasking, adaptability, and commitment to patient care.
Microsoft Excel, Microsoft Word, Microsoft Outlook
Excelsia Injury Care: Specialized healthcare for motor vehicle and workplace injuries.
0.5+ YOEHigh school diploma or GED, 6+ months of medical administrative experience, computer and data-entry skills, communication and organization skills, and ability to manage patients and basic vital signs.
Micro MD, Microsoft Word, Microsoft Outlook, EHR, fax, computers, copiers
National Spine & Pain Centers: Operates a network of interventional pain management medical clinics.
1+ YOESchedule patient appointments, obtain and record demographics and insurance, manage messages, use office PC tools, maintain confidentiality; high school diploma/GED and 1+ year call center or healthcare experience required.
Chase Brexton Health Care: Provides comprehensive medical, behavioral, and dental healthcare services.
1+ YOEProvide outreach, linkage-to-care, insurance enrollment support, case management, and care coordination for pregnant patients and newborns; some college or equivalent experience and 1 year medical experience required.
Microsoft Office Outlook, Microsoft Word, Microsoft Excel, Electronic Medical Record (EMR)
The Smilist: Operates a network of multi-specialty dental care practices.
1+ YOE1+ year dental receptionist experience, strong communication, Dentrix experience preferred, ability to manage phones, check in patients, verify insurance, collect payments, and maintain records.
Dental Care Alliance: Provides management and administrative support for dental practices
Front-desk patient service experience preferred; strong customer service, phone answering, scheduling, and appointment-book management skills; knowledge of HMO/PPO a plus.