363 patient experience manager jobs at 152 companies in Washington
1mo
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DIVISION DIRECTOR, PATIENT EXPERIENCE - WESTERN DI
Phoenix or United States or Washington or Maryland or Florida
OnsiteFull Time, Part Time
5+ YOE5+ MgmtBachelor's required (MHA/MBA preferred), 5+ years progressive healthcare or service operations leadership, experience improving patient satisfaction (HCAHPS/Press Ganey), data analysis and change management skills.
1mo
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Patient Experience Specialist - Behavioral Health
Spokane, Washington, United States
$22-$31/hr OnsiteFull Time
Answering and directing calls, coordinating referrals, managing electronic health records and release of information, HIPAA knowledge, strong customer service and communication, attention to detail, valid driver’s license and insurance.
Electronic Health Records (EHR)
1mo
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Staff Product Manager, AI Patient Experience
New York or San Francisco or Seattle or United States
$265k-$332k/yr RemoteFull Time
8+ YOE8+ years PM experience with 2+ years shipping AI/ML products; experience writing evals and building LLM-powered flows; technical fluency with model selection, RAG, fine-tuning; experience shipping with ML engineers in regulated/HIPAA environments preferred.
LLMs, RAG
1mo
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Epic Patient Access Senior Manager
Cypress or Washington or Oregon or California or United States
$113k-$193k/yr RemoteFull Time
7+ YOE2+ Mgmt7+ years combined healthcare/IT experience with 5+ years Epic configuration; 2+ years resource or project management; 2+ Epic certifications (Prelude, Cadence, Grand Central); Epic CEE; proficiency with MS Project, Microsoft Excel, Visio, Microsoft PowerPoint, Microsoft SharePoint.
Epic, MS Project, Microsoft Excel, Visio, Microsoft PowerPoint, Microsoft SharePoint, MyChart
2w
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Patient Education Manager (West)
Seattle or Oregon
$135k-$215k/yr FieldFull Time
6+ YOEBachelor's degree in nursing/social work/dietetics or clinical field,6+ years related experience in rare disease patient support,knowledge of US reimbursement and insurance,ability to travel up to 50%.
6d
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Patient Outcome Manager
Tukwila, Washington, United States
$28-$32/hr OnsiteFull Time
Bachelor's degree in psychology or related field required; mental health or intake experience preferred. Requires Microsoft Word, Excel, typing 45–50 wpm, strong communication, organization, and independent work skills.
Microsoft Word, Microsoft Excel
2w
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Patient Services Supervisor
Kent, Washington, United States
$31-$47/hr OnsiteFull Time
0.75+ YOEHigh school diploma (associate preferred), 9 months+ related experience, supervisory experience in medical setting preferred, strong communication, computer (Word/Excel/Outlook/EHR) skills, ability to manage staff and KPIs.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Electronic health records (EHR), Epic
1mo
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PATIENT SCHEDULING COORDINATOR
Grand Coulee, Washington, United States
$20-$29/hr OnsiteFull Time
Scheduling patient appointments, managing provider calendars, verifying insurance coverage, greeting and registering patients, and supporting front desk operations in a clinic setting.
3w
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Patient Services Operations Manager
Seattle, Washington, United States
$68k-$85k/yr OnsiteFull Time
2+ YOE2+ MgmtSupervisory experience (2 years) with front-office operations, EMR (Epic preferred), HIPAA knowledge, staffing and scheduling, financial reconciliation, customer service, and performance improvement.
Electronic Medical Records (EMR), Epic
1w
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Patient Relations Specialist
Tacoma, Washington, United States
$27-$44/hr OnsiteFull Time
3+ YOE2+ MgmtBachelor's degree or five years of related experience, three years of risk management, patient safety, or related experience, and two years managing employees or vendors.
1w
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Patient Relations Specialist
Tacoma, Washington, United States
OnsiteFull Time
3+ YOE2+ MgmtBachelor's degree or five years of related experience in lieu of degree; three years of risk management, patient safety, or related experience; and two years managing employees or vendors.
1mo
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Patient Financial Counselor
Seattle, Washington, United States
$23-$36/hr OnsiteFull Time
3+ YOEAssociate's degree (or equivalent additional experience), 3 years patient financial services/medical billing experience in hospital business office (or 5 years without degree), ability to manage patient financial obligations and document interactions.
1w
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Patient Care Coordinator
Spokane, Washington, United States
$20-$21/hr OnsiteFull Time
Customer-service focused patient intake and scheduling role; must verify insurance, obtain authorizations, collect payments, post charges, and manage denials. Prior healthcare/billing experience preferred.
2w
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Patient Care Coordinator - Evergreen
Kirkland, Washington, United States
$27-$38/hr HybridFull Time
2+ YOESchedule and coordinate patient appointments, manage registrations and demographic/insurance data, triage calls, use multiple computer systems, and provide patient-facing customer service in a clinical setting.
Microsoft Word, Epic, Windows
2mo
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Director, Patient Access and Care Navigation
Norfolk or Alabama or Delaware or Florida or Georgia or Idaho or Indiana or Kansas or Louisiana or Maine or Maryland or Minnesota or Nebraska or Nevada or New Hampshire or North Carolina or North Dakota or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Washington or West Virginia or Wisconsin or Wyoming
HybridFull Time
3+ YOE5+ MgmtBachelor's degree required; 5 years management experience and 3 years patient navigation experience required. Experience with Epic, digital scheduling platforms, and CRM tools. Strong leadership, compliance, and performance management skills.
Epic, CRM
3w
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Patient Access Supervisor
Spokane, Washington, United States
$55k-$83k/yr OnsiteFull Time
3+ YOEHigh school diploma, 3 years patient access/scheduling/registration or healthcare customer service experience, Microsoft Office proficiency, HIPAA knowledge, leadership and staffing management, experience with scheduling workflows and reporting.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Epic, Kronos
1mo
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Patient Care Manager - $15,000 Sign On Bonus
Seattle, Washington, United States
$140k-$160k/yr FieldFull Time
2+ YOEActive state RN license, valid driver’s license and auto insurance, 2 years hospice or home health RN experience, strong clinical, organizational, communication, and leadership skills.
3w
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Patient Access Supervisor
Tacoma, Washington, United States
$21-$36/hr OnsiteFull Time
2+ YOESupervise patient access operations including scheduling, registration, insurance verification, staff training, and compliance. Requires 2+ years public contact and front-office medical experience.
Practice Management (PM), Electronic Medical Record (EMR)
2d
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Patient Navigator - Case Management
Healdsburg or Alaska or California or Montana or New Mexico or Oregon or Texas or Washington
$39-$61/hr OnsitePart Time
1+ YOERequires one year working with patients with substance use disorders. Social work degrees and California behavioral health, substance use, clinical social work, or marriage and family therapy credentials are preferred or required upon hire.
Medication for Opioid Use Disorder (MOUD)
1mo
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Patient Access Representative - Oncology
Vancouver, Washington, United States
$23-$34/hr OnsiteFull Time
1+ YOE1+ year medical office or customer service experience; ability to pre-register/register patients, verify insurance and obtain prior authorizations, collect payments, manage schedules, and handle customer inquiries. Microsoft Office experience preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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