1mo
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Specialist Director, Salesforce Platform Support Lead
Los Angeles or San Diego or Santa Clara or Washington or Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or Charlotte or Raleigh or Montvale or Short Hills or New York or Portland or Philadelphia or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
8+ YOE8+ years Salesforce platform delivery and AMS/support leadership with SLA accountability; deep Sales Cloud, Apex, Flows, Lightning knowledge; ITIL service management and multi-team Agile leadership.
Salesforce, Sales Cloud, Apex, Flows, Lightning, MuleSoft
3w
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Platform Engineer
Taylor, Texas, United States
$76k-$145k/yr OnsiteFull Time
Bachelor's in a STEM field; strong hands-on experience with Kubernetes, Linux, containerization, CI/CD, monitoring, automation, scripting (Python/Bash/SQL/.NET), incident response, and supporting production platforms.
Kubernetes, Prometheus, Grafana, Loki, Docker, Python, Bash, SQL, .NET, Git, Jenkins, Ansible, GitLab
3mo
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Platform Engineer
Austin or Tempe
OnsiteFull Time
4+ YOE4-8 years in cloud/platform/DevOps roles with strong Azure focus; 2+ years Azure tenancy/governance; experience designing and supporting distributed Azure/hybrid apps; strong Azure governance, identity, networking, and observability skills; scripting and DevOps experience.
Azure, Terraform, Bicep, ARM templates, PowerShell, Bash, Git, Azure DevOps, GitHub Actions, Kusto, Azure Monitor, Databricks, Data Factory, Cosmos DB, SQL Server, Windows Server
1w
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Sr. AI Platform Engineer
Austin, Texas, United States
OnsiteFull Time
5+ YOE5+ years in software/platform/systems administration supporting enterprise AI tools; expertise with agentic architectures, identity & governance, AWS infrastructure, and backend languages Python/Go/TypeScript.
Portkey, Claude, Gemini, Devin, Glean, Model Context Protocol (MCP), Python, Go, TypeScript, AWS, Bedrock, IAM
1mo
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Support Engineer
Austin, Texas, United States
HybridFull Time
5+ YOE5+ years cross-platform support (3+ in Cloud Provider or MSP), strong networking and virtualization skills, experience with Cisco, VMware, backup and DR tools, ServiceNow, and excellent communication and problem-solving.
Cisco routers, Cisco switches, FortiGate, Palo Alto, VMware, Veeam, Commvault, Zerto, VCDA, ServiceNow, Ansible, Terraform, Linux, Unix, Windows, ChatGPT, Copilot, Pure, IBM, NetApp
3mo
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Career Education Program Support
Austin, Texas, United States
$20/hr OnsitePart Time, Internship
0+ YOEPart-time student internship; UT student; 10-15 hours/week; strong organization; reliable; proficient with digital platforms.
Canvas, Canva, Microsoft Office, RecruitMcCombs, VMock, Careernomics
1mo
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Director of Support
Austin, Texas, United States
$110k-$160k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in customer support with 3+ years managing support teams; experience improving SLA/CSAT/time-to-resolution; experience with multi-segment support and modern support platforms; startup/fintech experience preferred; schedule flexibility for 24/7 coverage.
Jira, Intercom, Zendesk, HubSpot, Pylon
1mo
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Software Application Support Engineer, Retail Engineering
Austin, Texas, United States
OnsiteFull Time
Provide technical support for a complex eCommerce platform, gain deep technical knowledge of the platform, and support business and engineering teams.
1mo
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Premier Support Engineer
Austin, Texas, United States
$70k-$87k/yr HybridFull Time
3+ YOEBachelor's or equivalent experience; 3+ years supporting/administering SaaS ITIM products; 3+ years Linux, Windows, or network administration; scripting ability; 3+ years with cloud platforms (AWS, Azure); familiarity with Zendesk or Jira; strong troubleshooting and communication skills.
LogicMonitor, Linux, Windows, AWS, Azure, Zendesk, Jira
1w
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Business Support Analyst - Sales
Austin, Texas, United States
$70k-$80k/yr OnsiteFull Time
2+ YOE2+ years supporting sales or executives; experience with vendor onboarding portals, Salesforce, expense platforms, strong communication, attention to detail, and ability to manage travel and schedules.
Ariba, Coupa, GEP, Salesforce, Expensify, Concur
3w
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Technical Support Specialist
Austin, Texas, United States
HybridFull Time
2+ YOE2-3+ years in technical customer support (SaaS/e-commerce/logistics preferred). Strong knowledge of APIs/webhooks, e-commerce platforms, payments, shipping/logistics; proficiency with SQL, Postman, JavaScript/JSON, and basic HTML/CSS; excellent communication.
APIs, webhooks, Shopify, BigCommerce, WooCommerce, Stripe, SQL, Postman, JavaScript, JSON, HTML, CSS
4w
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Web and App Support Technician I
Austin, Texas, United States
$25-$26/hr HybridFull Time
HS diploma required; 1 year supporting websites or digital platforms preferred. Must be proficient with CMS platforms, HTML and CSS, basic troubleshooting, and email marketing automation tools.
CMS, Kentico, WordPress, HTML, CSS, Robohead, Jira, Asana, Trello, Informz, MailChimp, Marketing Cloud
4w
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Technical Support Engineer - Level 4
United States or Florida or Orlando or Dallas or Houston or Austin or Chicago or Atlanta
RemoteFull Time
7+ YOE7+ years technical support experience with IBM Power/IBM i platforms, hardware installations, system migrations, SAN/replication, VIOS, PowerHA, HMC, LPAR tasks, MS Office proficiency, strong troubleshooting and communication skills.
IBM i, IBM Power, VTL, VIOS, PowerHA, FSFC, FSR, HMC, FSP, LPAR, SAN, SQL, Microsoft Office
3mo
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Manager, Advisor Platform Production Support and Integrations
Austin, Texas, United States
OnsiteFull Time
5+ YOE5+ years product management; experience in production support and third-party integrations; Bachelor's degree or equivalent; incident response and post-incident improvements; vendor management.
APIs, ITIL, SRE, Data contracts, Security and compliance reviews
3mo
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Manager, Advisor Platform Production Support and Integrations
Austin, Texas, United States
OnsiteFull Time
5+ YOE5+ years product management; experience with production support, NOC/SRE, or operations; experience delivering third-party integrations; Bachelor’s degree in Business, Information Systems, Computer Science, or related field.
APIs, Data contracts, Security/review tooling, Testing/certification tools, Incident management, SRE, ITIL
3mo
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Product Adoption Specialist - Platform
Indianapolis or Atlanta or Austin or Dallas
HybridFull Time
8+ YOE8+ years in management consulting, strategy, or customer success with a focus on B2B service/support; strong strategic problem solving; platform operations fluency; adoption architecture; data-driven mindset; curiosity and empathy.
SQL, Tableau, CRM Analytics
1mo
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Senior Software Engineer - Platform
Warren or Austin
HybridFull Time
5+ YOEBachelor's in CS/Engineering/Math, 5+ years engineering or platform support, scripting with Bash/Python/Java, Terraform, GitHub, Linux/Windows Server, cloud (AWS/Azure), CI/CD, containerization, databases, and security practices.
Bash, Python, Java, Terraform, GitHub, GitHub Actions, Linux, Windows Server, SSO/SAML, AWS, Azure, Databricks Asset Bundles, Databricks, Databricks Genie, GitHub Copilot, Docker, Kubernetes, PostgreSQL, MongoDB, Redis, BrowserStack, OTEL, DataDog, Glean, Cursor
3w
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Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yr OnsiteFull Time
10+ YOEGraduate degree in a related field, 10+ years in customer support technology or contact center transformation, experience with CCaaS and CRM platforms, AI-enabled tools, strong stakeholder and change leadership.
CCaaS, CRM
3w
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IT Service Delivery & Support Manager (AUSTIN, TX)
Austin, Texas, United States
$5k-$7k/mo OnsiteFull Time
2+ YOE2+ Mgmt2-3 years supervisory experience leading a contact center/service desk; knowledge of service desk operations, workforce management, quality assurance, ITSM platforms; ITIL v5 and CTCM required or to be obtained within 12 months; bachelor’s in CS/IT preferred.
Salesforce, ServiceNow, BMC Helix, JIRA Service Management
2d
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Platform Customer Engineer, Google Cloud
Atlanta or Austin
$104k-$150k/yr OnsiteFull Time
4+ YOEBachelor's degree or equivalent experience; 4+ years cloud-native architecture experience in customer-facing/support roles; experience with cloud/on-prem/virtualization/containerization, programming, presentations, and stakeholder engagement.
Google Cloud Platform, Google Cloud