123 platform support jobs at 84 companies in Chicago, IL
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Platform Support Coordinator
Chicago, Illinois, United States
$40k-$73k/yrOnsiteFull Time
The Trade DeskNASDAQ: TTD: Cloud-based programmatic advertising platform for data-driven media buying.
2+ YOE2+ years support experience, troubleshooting and SQL skills, strong communication, ability to manage tickets, Bachelor's degree or equivalent experience preferred.
SQL, HTML, Microsoft Excel, Microsoft Office, AI tools
Specialist Director, Salesforce Platform Support Lead
Los Angeles or San Diego or Santa Clara or Washington or Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or Charlotte or Raleigh or Montvale or Short Hills or New York or Portland or Philadelphia or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
KPMG: Global professional services network providing audit, tax, and advisory.
8+ YOE8+ years Salesforce platform delivery and AMS/support leadership with SLA accountability; deep Sales Cloud, Apex, Flows, Lightning knowledge; ITIL service management and multi-team Agile leadership.
Bathing Brands: Distributes and installs professional steam and sauna bathing systems.
Experience supporting eCommerce/CMS platforms, Drupal and Asana/Jira familiarity, software testing/UAT and troubleshooting skills, strong written communication and organization.
New York City or Dallas or Long Island or Houston or Chicago or Seattle
$145k-$160k/yrHybridFull Time
Jackson Lewis: Represents management in labor and employment legal matters.
3+ YOEManage Litera Foundation admin, training, data, and integrations; lead platform rollouts; ensure data governance and reporting; support AI-enabled insights.
Loopy Cases: Sells protective phone cases with an integrated finger loop.
3+ YOE2+ Mgmt2+ years supervising and 3+ years customer support experience; strong communication, de-escalation, coaching skills; experience with Google Workspace and support platforms.
Google Workspace, Shopify, Gorgias, ShipStation, AfterShip Returns, Agorapulse
Balyasny Asset Management: Global multi-strategy investment firm managing diverse financial assets.
Experience in production engineering/SRE or application support for real-time trading systems; strong monitoring, incident response, troubleshooting, automation, and collaboration skills.
Balyasny Asset Management: Global multi-strategy investment firm managing diverse alternative asset classes.
Experience in production engineering/SRE or app support for real-time trading systems; monitoring, incident response, troubleshooting, automation, Linux, Python, and SQL skills; strong operational discipline.
Rundoo: Cloud-based management software for independent building supply stores.
Provide technical and customer support for ERP platform, troubleshoot POS/inventory/accounting issues, perform spreadsheet-based data analysis, and communicate clearly with non-technical users.
Intercom, Intercom AI, ChatGPT, Claude, Google Sheets, Microsoft Excel, Notion, Zendesk
Digital Operations Support Analyst - Cat Customer Support
Peoria or Chicago or Westminster or Irving
$98k-$146k/yrOnsiteFull Time
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Experience supporting enterprise digital platforms, strong business analysis and continuous improvement skills, Agile familiarity, and proficiency with operational reporting and stakeholder communication.
AEM, DAM, eCommerce, Salesforce, Power BI, Tableau, Jira, Azure DevOps, Rally, Mingle, Microsoft 365, Excel, PowerPoint, Word, Teams
iMentor: Mentors high school students to improve college graduation rates.
Part-time seasonal role supporting participant outreach, program administration, data collection on the iMentor platform; availability for occasional evening outreach and remote work; former iMentor participants preferred.
3+ YOEBachelor's in CS/IT or equivalent, 3+ years integration/EDI or application support experience, strong EDI (X12, EDIFACT), REST/SOAP APIs, XML/CSV/JSON, integration platforms, troubleshooting and communication skills.
EDI, X12, EDIFACT, REST, SOAP, XML, CSV, JSON, MuleSoft, Dell Boomi, IBM Sterling, Cleo, SAP, Oracle, Microsoft Dynamics, NetSuite, MQ, Kafka, SQL
Scottsdale or Rolling Meadows or Kansas City or Omaha
$61k-$96k/yrHybridFull Time
IAT Insurance Group: Provides specialty property and casualty insurance and surety products.
3+ YOEAssociates degree required (Bachelors preferred) with 3+ years relevant experience; knowledge of underwriting support processes, rating and policy issuance platforms, system testing; strong analytical, communication, and leadership skills; U.S. work authorization required.
AIR Communities: Owns and operates residential apartment communities across the US.
3+ YOE3–5 years technical experience with Yardi platforms, strong troubleshooting, SQL and reporting proficiency, support ticket management, documentation, and strong communication skills.
Millennium Management: Global alternative investment firm managing diverse investment strategies.
5+ YOE5+ years enterprise technical support experience, Bachelor's in CS/IT, strong Windows/AD/Exchange and VDI/Citrix skills, ServiceNow and market data platform experience; availability for night/weekend shifts and light travel.
ServiceNow, Microsoft Windows, Microsoft Office Suite, Office 365, Microsoft Excel, VDI, Citrix, Active Directory, Exchange, CMDB, Bloomberg, LSEG Workspace, ICE, Linux, API
6+ YOE6+ years experience in litigation support/data analysis, bachelor’s or paralegal cert preferred, proficiency with MS Access/Excel, Passport or ELM platforms, SQL/Oracle, IBM Cognos Query, Power BI, Snowflake and Bottomline.
Passport, Oracle, MS SQL Server, SQL, IBM Cognos Query, Power BI, Microsoft Excel, Microsoft Access, TyMetrix 360 (T360), Snowflake, Bottomline
United States or Florida or Orlando or Dallas or Houston or Austin or Chicago or Atlanta
RemoteFull Time
Park Place Technologies: Provides data center hardware maintenance and IT infrastructure managed services.
7+ YOE7+ years technical support experience with IBM Power/IBM i platforms, hardware installations, system migrations, SAN/replication, VIOS, PowerHA, HMC, LPAR tasks, MS Office proficiency, strong troubleshooting and communication skills.
IBM i, IBM Power, VTL, VIOS, PowerHA, FSFC, FSR, HMC, FSP, LPAR, SAN, SQL, Microsoft Office
The Cigna GroupNYSE: CI: Provides health insurance and pharmacy benefit management services.
3+ YOEBachelor's in business/HR or related and 3+ years supply chain/support experience; experience with vendor pricing management, Fusebox platform, EDI/EDI 810 invoice workflows, requirements engineering in agile, SLA/KPI design, analytics and pricing controls.