1mo
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Specialist Director, Salesforce Platform Support Lead
Los Angeles or San Diego or Santa Clara or Washington or Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or Charlotte or Raleigh or Montvale or Short Hills or New York or Portland or Philadelphia or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
8+ YOE8+ years Salesforce platform delivery and AMS/support leadership with SLA accountability; deep Sales Cloud, Apex, Flows, Lightning knowledge; ITIL service management and multi-team Agile leadership.
Salesforce, Sales Cloud, Apex, Flows, Lightning, MuleSoft
1d
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Internal Platform Strategy Director
Westlake or Orlando
$180k-$210k/yr OnsiteFull Time
10+ YOEB.A./B.S. and 10+ years experience in technology, product, platform, operations or strategy supporting enterprise platforms in regulated environments; strong enterprise systems and roadmap translation skills; executive communication.
3mo
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Support Analyst - Web Platform (Jacksonville, FL, US, 32207)
Jacksonville, Florida, United States
$70k-$85k/yr OnsiteFull Time
Provide production support for web platforms; troubleshoot, automate, and improve services; collaborate with global teams; strong analytical, communication, and time-management skills.
TomEE/Tomcat, Spring Boot, IIS, Apache, ELK, AWS, Azure, Terraform, JIRA, Jenkins, GitLab
2w
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Platform Enablement & Experience Analyst
Maitland, Florida, United States
$50k-$60k/yr OnsiteFull Time
Experience supporting platforms and LMS, strong documentation and communication skills, familiarity with automation/AI tools and platform enablement, ability to design client learning experiences and improve processes.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Monday.com, Articulate 360, Smartsheets, Adobe Acrobat, APIs
1mo
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Support Specialist Lead (EHR platform billing support)
Tampa, Florida, United States
HybridFull Time
5+ YOE5+ years related experience, billing/RCM knowledge, EHR/software customer service experience; Bachelor's degree preferred (HS diploma with relevant experience may substitute); strong problem-solving, KPI and SOP experience.
CareLogic, Credible, InSync
1mo
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Senior Platform Engineer - Security
Washington or Sarasota or Miami or New York City or Toronto or Longboat Key
$165k-$205k/yr OnsiteFull Time
Strong Linux systems engineering and security background; experience hardening Linux, OpenStack/Ceph/Kubernetes, vulnerability management, automation with Ansible/Terraform, scripting in Bash/Python, and supporting compliance/audit activities.
OpenStack, Ceph, Kubernetes, Ansible, Terraform, Bash, Python, CIS Benchmarks, ISO 27001, SELinux, AppArmor, auditd, PAM, Elastic, Splunk, Wazuh, Falco, Vault, LUKS, dm-crypt
2mo
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Cloud Platform Administrator (Mid-Level, Senior or Lead) **Sign on Bonus Potential**
Berkeley or Seattle or Daytona Beach
$105k-$162k/yr OnsiteFull Time
3+ YOE3+ years in cloud platform engineering or product management; experience with cloud platforms (AWS/Azure/GCP) and containerization; GitLab, Azure DevOps and CI/CD; Kubernetes, Helm, IaC; platform automation and support.
AWS, Azure, Google Cloud, Docker, Kubernetes, GitLab, Azure DevOps, CI/CD, Helm, Infrastructure as Code
1mo
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Senior ServiceNow Platform Engineer (Operations)
Coppell or Tampa or Texas or India
$75k-$150k/yr HybridFull Time
6+ YOE6+ years application support with 4+ years supporting ServiceNow; ServiceNow CSA and ITIL v3/v4 required; hands-on ServiceNow admin/development, JavaScript, Integration Hub, ITSM/Service Catalog experience; CI/CD and API integration skills.
ServiceNow, JavaScript, Integration Hub, ITSM, Service Catalog, ITOM, CMDB, CSDM, Discovery, Event Management, MID Server, CI/CD, JIRA, HP ALM
3w
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Trading Support Associate III - Rebalance Support
Saint Petersburg or Memphis
HybridFull Time
0+ YOESupports trading activities and platforms, investigates and resolves trade errors, coordinates orders, reconciles trade data, and provides high-volume customer service in a fast-paced environment.
8h
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Client Support Specialist
Ramsey or St Petersburg
$42k-$50k/yr OnsiteFull Time
2+ YOE2+ years supporting SaaS customers, experience with property management/PMS platforms preferred, strong technical troubleshooting, ticketing, reporting, and communication skills.
HubSpot, ClickUp, Yardi, RealPage, AppFolio, Rent Manager, Entrata
3w
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Sr Manager, IT Support and Support Operations
Sarasota or Tampa
HybridFull Time
7+ YOE7+ years IT support/operations experience with leadership in multi-site environments; strong ITIL knowledge; experience with ITSM platforms (Freshservice preferred), Microsoft 365, Entra ID, Intune; bachelor's degree or equivalent experience.
Freshservice, Microsoft 365, Entra ID, Intune
2w
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MDSO Systems Support Administrator
Doral, Florida, United States
OnsiteFull Time
3+ YOEBachelor's in IT or related field (or equivalent experience),3 years systems administration/support for Microsoft Windows including endpoint and MDM/UEM platforms.
Microsoft Windows, Microsoft Intune, Microsoft Endpoint Configuration Manager (SCCM/MECM), JAMF, VMware Workspace ONE (AirWatch)
1mo
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Product Support Technician
Maitland, Florida, United States
$29k-$59k/yr OnsiteFull Time
Provide 24/7 technical product support for coaching video solutions; troubleshoot PC/Mac systems; use ticketing platforms; create help content; validate features; work rostered nights and weekends.
Thunder, Focus, Vision, MatchTracker, PC, Mac, Salesforce, Zendesk, Remote Software
4w
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Sr. Technical Support Engineer
Florida or United States
$93k-$115k/yr RemoteFull Time
Provide multi-platform technical support for endpoint and cloud security, strong troubleshooting and communication skills, proficiency with Windows/Mac/Linux, case documentation, and meeting SLAs.
Windows, Mac, Linux
1mo
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IT Support Technician
Miami or Toronto
HybridFull Time
3+ YOE3-5 years IT support experience; strong macOS and Windows troubleshooting; experience with Jamf/Intune/NinjaOne, Okta, Google Workspace or Microsoft 365, VPN, Jira/Linear, and Zoom/Teams AV platforms; strong communication; able to lift ~40 lbs.
macOS, Windows, Okta, Jamf, Intune, NinjaOne, Google Workspace, Slack, Microsoft 365, Microsoft Teams, VPN, Linear, Jira, Zoom Rooms, Teams Rooms, Zoom, Google Meet
2w
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Application Support Tech Lead – Data & Analytics Platforms – VP
Jacksonville or Irving
$114k-$171k/yr HybridFull Time
6+ YOE6+ years in application support or technology operations, experience with Linux, relational databases, analytics platforms, scripting, SDLC tools, strong leadership and risk/compliance knowledge.
RedHat, SUSE Linux, Teradata, Oracle, MSSQL, SAS, Viya, SQL, Tableau, Visual Analytics, Linux shell, Visual Basic, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Project
1mo
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Partner Support Specialist [OneEthos]
United States or St. Petersburg or Winter Park or Mount Dora
RemoteFull Time
Partner-facing support experience, strong verbal/written communication, problem-solving, ability to learn new platforms (OneEthos, Bodhi), relationship building, US work authorization required; occasional travel.
OneEthos, Bodhi
1mo
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Product Support Specialist 1
Hyderabad or Boca Raton
HybridFull Time
1+ YOE1–2 years client-facing technical support, customer service, or healthcare experience; Bachelor's degree required (or equivalent experience); strong verbal/written communication; software troubleshooting; familiarity with Apple devices and ticketing platforms preferred.
Mac, iPad, iOS, Zendesk, Jira, Salesforce, EMR, EHR
1w
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Support Engineer - Enterprise Platforms
Jacksonville or Milwaukee or Atlanta or New York City
$145k-$246k/yr HybridFull Time
Hands-on troubleshooting of Kubernetes-based production environments, customer-facing support experience, strong Linux, networking, logs/metrics, and incident resolution skills.
Kubernetes, Prometheus, Grafana, Loki, OpenTelemetry, Datadog, Splunk, Helm, Terraform, Flux, ArgoCD, Kafka, AWS, GCP, Azure, Linux, LLMs
2d
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Atlassian Platform Administrator & DevSecOps Delivery Coordinator
Jersey City or Tampa
$91k-$171k/yr HybridFull Time
3+ YOE3+ years Atlassian administration experience (Cloud & Data Center) supporting Jira/JSM/Confluence, migration experience preferred, strong coordination, communication, and problem-solving skills; Bachelor's degree or equivalent.
Jira, Jira Service Management, Confluence, Atlassian Analytics, Atlassian Data Lake, Atlassian Guard, Atlassian Cloud, Atlassian Data Center, Atlassian Marketplace, ScriptRunner, REST APIs
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