Specialist Director, Salesforce Platform Support Lead
Los Angeles or San Diego or Santa Clara or Washington or Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or Charlotte or Raleigh or Montvale or Short Hills or New York or Portland or Philadelphia or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
KPMG: Global professional services network providing audit, tax, and advisory.
8+ YOE8+ years Salesforce platform delivery and AMS/support leadership with SLA accountability; deep Sales Cloud, Apex, Flows, Lightning knowledge; ITIL service management and multi-team Agile leadership.
7+ YOE2+ MgmtBachelor's or equivalent,7+ years leadership in systems engineering/technical operations,2+ years people management,experience with AI/ML in customer support,knowledge of Java, Python, JavaScript or SQL,experience with CRM platforms and Google Cloud Platform.
Platform Support Technician System or Board Support Technician(Onsite)
Santa Clara, California, United States
$22-$26/hrOnsiteFull Time
LTIMindtreeNational Stock Exchange of India: LTIM: Global technology consulting and digital solutions.
4+ YOERequires 4 years of experience, computer hardware and server architecture knowledge, Windows and Linux installation, BIOS, firmware, drivers, networking, test equipment, scripting, communication, and ability to lift 35 pounds.
Servicedesk, Windows Server, Jira Service Desk, Windows, Linux, BIOS, Python, Shell, DMM, Oscilloscopes, Logic analyzers, Network analyzers, Power meters
Pano AI: Detects wildfires using AI-powered cameras and satellite intelligence.
5+ YOE5+ years professional experience, 3+ years platform/SRE/DevOps supporting production systems; strong cloud (GCP/AWS/Azure), IaC, container orchestration, CI/CD, scripting, and incident troubleshooting skills.
Blackhawk Network: Provider of global branded payment and gift card solutions.
Bachelor's in CS/Engineering or equivalent; experience in platform/DevOps/SRE or similar; strong Linux, AWS, Git; scripting with Python/Bash; production support and incident management; experience with AI-assisted engineering tools.
AWS, Git, Python, Bash, Kubernetes, Docker, Jenkins, Splunk, New Relic, Prometheus, Grafana, OpenTelemetry, ServiceNow, Terraform, CloudFormation, GitHub Copilot, Cursor, Claude
BitdeerNASDAQ: BTDR: Operates cryptocurrency mining and high-performance computing data centers.
2+ YOERequires 2+ years in NOC, data center operations, or IT support; basic Linux administration; monitoring and ticketing systems experience; physical data center skills; and availability for rotating 8AM–8PM PST shifts.
Linux, Prometheus, Grafana, Nagios, ServiceNow, Jira Service Management, DCGM
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Work on platform security certification programs, demonstrate security features, ensure products meet industry and regional security standards and regulations, and support security assurance across products and services.
Saint Paul or Hopkins or Cupertino or New York City or Chicago or Gresham or Denver or Charlotte or Brookfield or Irving or Earth City
$150k-$176k/yrHybridFull Time
U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
10+ YOEBachelor's degree or equivalent experience and 10+ years supporting mission-critical enterprise infrastructure; leadership in resilient platforms, operations, security, recovery, lifecycle management, vendors, and budgets.
HP NonStop, Tandem, Stratus Platforms, PSeries, AIX, IBM Z, Mainframe, Linux, x86, ITSM, E-Verify
Beast Industries: Produces digital media and consumer goods for MrBeast brands.
5+ YOE5+ years in IT/identity with deep Okta experience, HRIS-driven provisioning, automation, scripting (Python/PowerShell/JavaScript), cloud (AWS/GCP), MDM and AV familiarity, and hands-on site support.
Okta, Okta Workflows, Tines, Serval, Slack, macOS, Windows, Python, PowerShell, JavaScript, SAML, SCIM, OIDC, OAuth, AWS, GCP, Intune, FleetDM, Zoom Rooms, Rally Bar, Claude, GenSpark, Google Workspace, Microsoft 365, Jira, GitHub, CI
Platform Operations Team Lead - TikTok Safety Product (San Jose)
San Jose, California, United States
$102k-$175k/yrOnsiteFull Time
TikTok: Global short-form video hosting and social media platform.
5+ YOE3+ Mgmt5+ years in the internet industry with 3+ years managing platform operations or technical support teams; experience with content moderation, ticket workflows, escalations, data analysis, and project management; strong communication and leadership.
Paraform: Marketplace connecting hiring companies with specialized recruiters and AI.
Recruiter-facing support experience with strong written communication, prioritization, judgment, systems thinking, and ownership; ability to troubleshoot platform, submission, approval, and payout issues.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOEAdministration/support of enterprise AI platforms, GitHub management, SSO and access governance, API and CI/CD troubleshooting, log analytics, and Azure infrastructure knowledge.
Azure AI Foundry, GitHub, Claude, Gemini, Log Analytics
Aechelon Technology: Produces 3D simulator content and visual simulation systems.
5+ YOE5+ years supporting Windows Server deployments; strong PowerShell automation; experience with Active Directory, Group Policy, Windows clustering, Storage Spaces Direct, infrastructure-as-code mindset, troubleshooting, and security practices.
Storage Spaces Direct, PowerShell, Active Directory, Group Policy, Windows Server, CI/CD
Legal Support & Operations Coordinator – San Francisco
San Francisco, California, United States
OnsiteFull Time
Mercury Business Services: Provides temperature-sensitive shipping for the healthcare sector.
1+ YOE1–5 years administrative, legal-support, dispatch, or document-processing experience preferred; comfortable with email, web platforms, scanners, PDF software, Microsoft Office, Google Workspace; strong communication, organization, judgment, and confidentiality; US work authorization and background check required.
Legal Connect, Courie.ai, Microsoft Office, Google Workspace, PDF software, email, printers, scanners
Interaction: Building an AI personal assistant that operates via iMessage.
Provide real-time and ticketed technical support, triage and reproduce bugs, fix small issues, and build automation to reduce recurring tickets; technical depth and platform thinking required.
Apple Messages for Business, Zendesk, X, Discord, TypeScript, Python, GitHub
ServiceNow Technology Support II - Production Support
San Francisco, California, United States
$86k-$130k/yrOnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
2+ YOE2+ years troubleshooting and maintaining IT services; strong ServiceNow platform, integrations, APIs, and scripting (JavaScript/Glide API); familiarity with ITIL and monitoring tools; on-call weekend support.
Outset: Conducts and synthesizes qualitative user interviews through AI agents.
4+ YOERequires 4–8+ years in technical support or a related customer-facing technical role, SQL or similar data tooling, support-platform configuration, troubleshooting, enterprise communication, and AI workflow experimentation.
eCMMS: Provides electronics packaging and reverse logistics for major manufacturers.
3+ YOEBachelor's degree in a technical field, 3+ years application/IT support experience, SQL and ticketing platform experience, ITSM knowledge, troubleshooting and leadership skills.