Boston or St. Louis or Cleveland or Philadelphia or Chicago or San Francisco or New York City or Kansas City or Atlanta or Minneapolis or Dallas or Richmond
$122k-$183k/yrOnsiteFull Time
Federal Reserve System: The central bank of the United States.
6+ YOEBachelor's plus 6+ years experience, ITIL preferred, experience troubleshooting software services, payments systems and monitoring tools, root-cause analysis expertise, strong communication and organizational skills, U.S. residency of 3+ years and security screening required.
Inspire Brands: Operates a global portfolio of multi-brand restaurant chains.
3+ YOEBachelor's in CS/IT/MIS, 3+ years enterprise ITSM experience supporting incident, major incident and problem management, ServiceNow experience, RCA facilitation, executive communications, and cross-team coordination.
Inspire Brands: Managing and operating a global portfolio of restaurant brands.
3+ YOELead major incident response, coordinate cross-functional technical teams, perform root cause analysis, produce executive incident communications, and improve ITSM processes (3+ years experience).
Regions BankNYSE: RF: Provides retail, commercial banking, wealth management, and mortgage services.
3+ YOEHigh school diploma/GED and 3 years related experience; incident/major-incident coordination, ITSM familiarity, ServiceNow and PagerDuty experience preferred; ITIL v4 Foundation preferred.