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Manager, Problem Management
Westlake, Texas, United States
OnsiteFull Time
5+ years in IT operations/incidents/problem management, prior people management, strong RCA and corrective-action tracking, data analysis, and operational discipline.
2mo
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Problem Manager, Mid
Remote, Remote, United States
RemoteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
4+ YOEBachelor's or equivalent; 4-7 years in problem/incident management; ITIL knowledge; secret clearance; strong analytical skills.
ITIL, Incident Management Tools
3w
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ITSM Problem Manager
Georgia, United States
RemoteFull Time
5+ YOE5+ years in IT operations or related roles, 2+ years in problem management, bachelor's in CS/IS/engineering or equivalent, ITIL v4 preferred, scripting (Python, PowerShell, Java, SQL), experience with ServiceNow/Salesforce Service Cloud, cloud/on‑prem/hybrid architecture experience.
ServiceNow, Salesforce Service Cloud, Kubernetes, Docker, Splunk, Datadog, Dynatrace, AppDynamics, SQL Server, PostgreSQL, Python, PowerShell, Java, SQL, CMDB
4d
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Problem Analyst
Salt Lake City, Utah, United States
$81k-$122k/yr OnsiteFull Time
1+ YOECoordinate and resolve technical incidents, manage problem records, partner with teams to identify root causes; requires bachelor\u0002s degree or equivalent experience, 1+ year incident management experience, and knowledge of enterprise tools.
Salesforce, SSO, Active Directory, Microsoft Office 365, Google Apps, SQL, ServiceNow, Banner, Argos, Time Trade, IIQ
1mo
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SME - Problem Management, ServiceNow (111469)
United States
OnsiteFull Time
Strong knowledge of ITIL problem management, ServiceNow experience, root cause analysis, data analysis and reporting (Excel), stakeholder management and communication skills.
ServiceNow, Microsoft Excel
1mo
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Problem Management Associate
Tampa or Dallas
$60k-$115k/yr HybridFull Time
2+ YOE2+ years related experience; experience with IT service management/ITIL and Problem Management; familiarity with data analytics and ServiceNow; strong analytical, communication, and coordination skills; bachelor’s degree preferred or equivalent experience.
ServiceNow
2w
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ITIL Problem Management Analyst
Irvine, California, United States
OnsiteContract
5+ YOE5+ years in IT operations with 3+ years in problem management or ITSM; ITIL Foundation required; hands-on ServiceNow experience; strong RCA, analytics, and stakeholder management skills.
ServiceNow, ServiceNow Performance Analytics, Power BI, Tableau
2mo
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Manager, IT Operations Analytics Problem Management
New York, New York, United States
$146k-$173k/yr OnsiteFull Time
5+ YOE4+ MgmtLead IT operations analytics and problem management; manage staff; develop executive risk analytics and dashboards; improve service reliability.
ServiceNow, CMDB, IBM Maximo, SolarWinds, Power BI, SQL, Python, DAX, Power Query (M), Power Pivot, Excel, Azure, Microsoft Fabric
1mo
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EDAG, Inc. - Problem Resolution Coordinator
Troy, Michigan, United States
OnsiteFull Time
3+ YOECoordinate and track CRs/PRs, review and assign tickets, maintain Jira records, generate reports, strong written/verbal communication, willingness to travel to California, ~3+ years experience, bachelor's degree required.
Jira, Microsoft Office
1mo
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Change & Problem Management Analyst
Dallas, Texas, United States
OnsiteFull Time
5+ YOEBachelor's degree in CS/DS/Statistics or equivalent; 5+ years IT operations/SM/reliability; Change/Problem Mgmt; RCA; ITIL; CI/CD; CMDB; Jira; pre-employment screening.
Jira Service Management, CMDB, ITIL, CI/CD, Observability
3d
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FRFS Problem Management Specialist
Boston or St. Louis or Cleveland or Philadelphia or Chicago or San Francisco or New York City or Kansas City or Atlanta or Minneapolis or Dallas or Richmond
$122k-$183k/yr OnsiteFull Time
6+ YOEBachelor's plus 6+ years experience, ITIL preferred, experience troubleshooting software services, payments systems and monitoring tools, root-cause analysis expertise, strong communication and organizational skills, U.S. residency of 3+ years and security screening required.
ServiceNow, Salesforce, Dynatrace, Grafana, Octane, Jira, VersionOne, Confluence
1mo
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Billing Problem Resolution Supervisor
Santa Ana, California, United States
$65k-$80k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years healthcare revenue cycle experience, 2+ years leadership, Bachelor's preferred, call center operations experience, strong understanding of insurance billing, eligibility, COB, denial management, payment posting, and analytical skills.
3w
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Technical Problem Solver Expert - Red X
Hampton, Virginia, United States
$130k-$163k/yr RemoteFull Time
5+ YOEEngineering degree, Shainin Red X certification required, Six Sigma Black Belt preferred, 5–10 years technical problem-solving experience, strong analytical and leadership skills, proficiency with Minitab or JMP.
Minitab, JMP
1mo
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Product Development Problem Solver/Prevent Recurrence Supervisor
Dearborn, Michigan, United States
$113k-$213k/yr HybridFull Time
5+ YOEBachelor's in engineering (design focus), Certified Six Sigma Black Belt, proven leadership/mentoring, strategic problem-solving experience; 5+ years in product development preferred; strong communication skills.
Design for Six Sigma (DFSS)
1mo
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Product Development Problem Solver/Prevent Recurrence Supervisor
Dearborn, Michigan, United States
$113k-$213k/yr HybridFull Time
5+ YOEBachelor's in engineering and Certified Six Sigma Black Belt required; proven leadership, structured data-driven problem solving, DFSS experience, and ability to lead cross-functional root-cause investigations.
Six Sigma, Design for Six Sigma (DFSS)
1w
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Problem Solving Courts Case Manager
Upper Marlboro, Maryland, United States
$64k/yr HybridFull Time
2+ YOEBachelor's degree with 2 years case management/fieldwork (or Associate degree with 4 years); experience in mental health, homelessness, addictions, human/family services, public safety, criminal justice or court management; strong communication, active listening, and community partnership skills.
Microsoft Office Suite, Microsoft Outlook, SMART, Internet
1w
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Incident and Problem Management Event Specialist
Hoover or Charlotte or Atlanta or Atlanta
$51k-$64k/yr OnsiteFull Time
3+ YOEHigh school diploma/GED and 3 years related experience; incident/major-incident coordination, ITSM familiarity, ServiceNow and PagerDuty experience preferred; ITIL v4 Foundation preferred.
ServiceNow, PagerDuty
1mo
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Case Manager Problem Solving Specialist
Pacoima, California, United States
$24-$25/hr OnsiteFull Time
2+ YOE2+ years case management experience, 1 year housing placement experience preferred; bachelor\u0002s in social services or equivalent; HMIS and DAP documentation skills; ability to handle crisis situations and pass fingerprint/background checks.
HMIS, DAP
1w
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Regional Manager
Cedar Knolls, New Jersey, United States
FieldFull Time
2+ YOE2+ years management experience, ability to travel to multiple locations, strong customer service, communication and problem‑solving skills, and Planet Fitness University Training Manager certification.
1w
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Project Lead II – Hacking for Defense/Problem Sourcing Operations
Arlington, Virginia, United States
HybridFull Time
10+ YOE3+ MgmtBachelor's degree or equivalent experience,10+ years defense-related experience with 3–5+ years working with DoD or labs,3+ years supervising teams,US citizenship,ability to travel and manage stakeholders.
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