28 process improvement specialist jobs at 26 companies in Concord, MA

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Process Improvement Specialist, SSD ACES
Westborough, Massachusetts, United States
$121k-$163k/yr FieldFull Time
Amazon
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
Bachelor's degree in engineering, project management, operations, logistics, supply chain, or related field; operations or project management experience; lean or Six Sigma experience preferred; strong analytical and communication skills.
Six Sigma
2w
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Process Improvement Specialist – Six Sigma Black Belt
Northbrook or Irving or Scottsdale or Woonsocket or Hartford
$60k-$146k/yr HybridFull Time
CVS Health
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
5+ YOERequires 5+ years in operations or customer-facing services, 3+ years in problem solving or data analysis, 2+ years leading improvement initiatives, and Lean Six Sigma Black Belt certification.
Microsoft Office, Microsoft Project, Microsoft Visio, Minitab, FOX, DMAIC, LEAN, 8D, SIPOC, VSM, RAID
3w
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Performance Improvement Specialist
Boston, Massachusetts, United States
$74k-$110k/yr OnsiteFull Time
Shriners Children's
Shriners Children's: Provides specialized pediatric medical care regardless of financial ability.
High school diploma or GED required; experience in data collection, analysis, reporting, or process improvement preferred; strong computer skills, including Microsoft Excel, required.
Microsoft Excel
3d
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Business Process Specialist, Employee Heath & Benefits
White Plains or West Palm Beach or Dublin or Schaumburg or Tampa or Clearwater or Norwalk or Alpharetta or Johns Creek or Columbus or Mount Laurel or Greenville or Richmond or Fort Lauderdale or New York City or Rollingwood or Palm Beach or Golden Valley or Troy or Austin or King of Prussia or Chesterfield or Morristown or Philadelphia or Providence or Boston or Medford
$60k-$111k/yr RemoteFull Time
Marsh McLennan
Marsh McLennanNYSE: MRSH: Global professional services firm providing risk, strategy, and people solutions.
3+ YOERequires insurance brokerage knowledge, critical thinking, analytical and problem-solving skills, process improvement expertise, organization, prioritization, collaboration, and adaptability. Employee Benefits experience is preferred.
Customer Relationship Management (CRM), Agency Management System (AMS), Learning Management System (LMS), Applied Epic, Salesforce, Appinium
2mo
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AR Specialist
Boston or Watertown
$60k/yr HybridFull Time
Socomec
Socomec: Independent industrial group specializing in electrical equipment engineering and manufacturing.
5+ YOE5+ years AR experience; invoicing, collections, account reconciliation, dispute resolution, ERP and spreadsheet experience, process improvement and reporting skills.
ERP
1d
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Benefits Specialist
Madison or Boston
$69k-$115k/yr HybridFull Time
American Family Insurance
American Family Insurance: Mutual U.S. insurance providing auto, home, life and business coverage to individuals and businesses.
Benefits administration experience, customer-oriented service, issue research, data analysis, clear communication, case management, process improvement, and ability to manage inquiries and deadlines.
AskHR, ServiceNow
2mo
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Senior Warehouse Specialist
Bedford, Massachusetts, United States
$28-$35/hr OnsiteFull Time
Anika Therapeutics
Anika TherapeuticsNASDAQ: ANIK: Public orthopedic medicines developing hyaluronic-acid products for osteoarthritis pain management and regenerative care.
3+ YOESenior/lead role in warehouse operations, SAP inventory management, 3+ years in warehousing/logistics, shipping coordination, and process improvement.
SAP, Excel, ERP
1d
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Benefits Specialist
Madison or Boston
$69k-$115k/yr HybridFull Time
American Family Insurance
American Family Insurance: Mutual U.S. insurance providing auto, home, life and business coverage to individuals and businesses.
Experience delivering customer-oriented service, benefits administration knowledge, inquiry and deadline management, clear communication, issue research, data analysis, process improvement, and case management tools.
ServiceNow
3d
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Servicing Ops Specialist
Johnston, Rhode Island, United States
OnsiteFull Time
Citizens Bank, N.A.
Citizens Bank, N.A.: U.S. national bank serving consumers, small businesses, corporations and institutions through retail and commercial banking.
Processes complex monetary transactions, account requests, fraud investigations, account research, reporting, controls, compliance activities, workflow monitoring, and process improvement.
2w
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Client Support Specialist
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$18-$28/hr RemoteFull Time
Roo
Roo: U.S. veterinary staffing marketplace connecting veterinarians and technicians with animal hospitals for relief and hiring work.
2+ YOE2+ years in client or customer support; strong communication, organization, accuracy, troubleshooting, flexibility, process improvement, and familiarity with customer support tools.
LiveChat, HubSpot
1mo
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Manufacturing Data Specialist
Leominster, Massachusetts, United States
$80k-$90k/yr OnsiteFull Time
AIS
AIS: Privately held American manufacturer of affordable commercial office furniture and seating for workplace dealers.
3+ YOE3+ years maintaining manufacturing master data in ERP; strong Excel, experience with Epicor/Kinetic preferred; ability to create/validate BOMs, support ECOs, and improve data processes.
Epicor/Kinetic, Microsoft Excel, SQL, Product Lifecycle Management (PLM)
2w
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Marketplace Client Specialist
Texas or Boston or United States or Canada
$71k-$120k/yr RemoteFull Time
Buildium
Buildium: Provider of AI-enabled software and data analytics for real estate.
4+ YOERequires 4+ years in B2B relationship management, sales, partnerships, or business development; strategic partner management, cross-functional collaboration, commercial judgment, process improvement, and data-driven decision-making.
API, SaaS, CRM
3w
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Software and Warranty Operations Specialist
Merrimack, New Hampshire, United States
$26-$33/hr OnsiteFull Time
Connection
ConnectionNasdaq: CNXN: Publicly traded IT solutions provider serving businesses, government agencies, and educational institutions with hardware, software, and services.
Basic Microsoft 365 proficiency, professional written and oral communication, confidentiality, routine problem-solving, process improvement skills, knowledge of software, cloud, activation, and warranty operations, and ability to work independently.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft Visio, Microsoft SharePoint, Cloud, Software, Activations, Warranty
2w
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Ambulatory Clinical Pharmacy Specialist-Anticoagulation
Boston, Massachusetts, United States
$43-$63/hr OnsitePart Time
Boston Medical Center
Boston Medical Center: Academic medical center providing comprehensive healthcare and medical education.
2+ YOEPharmacy degree, Massachusetts pharmacist licensure or eligibility, and relevant experience or postgraduate training. Requires medication expertise, communication, documentation, process improvement, and Microsoft program experience.
Microsoft Word, Microsoft Excel, Microsoft Outlook, web browsers
2mo
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Strategic Contracts Document Specialist
Westlake or Merrimack or Covington
OnsiteContract, Temporary
Fidelity Investments
Fidelity Investments: Provider of investment, retirement, and financial planning services.
1+ YOEBachelor's degree required; paralegal certificate preferred. Minimum 1 year experience in contract administration, operations, process improvement, project management, or analytics. Proficiency with Microsoft Planner and SharePoint and strong communication skills.
Microsoft Planner, Microsoft SharePoint
3w
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Senior Associate, Finance (Billing Specialist)
Boston, Massachusetts, United States
$90k-$100k/yr HybridFull Time
Focus Financial Partners
Focus Financial Partners: Providing independent fiduciary wealth management and financial advisory services.
3+ YOEBachelor’s degree in accounting, finance, or related field; 3–5+ years in billing or finance; strong Excel, data analysis, reconciliation, reporting, audit, and process-improvement skills.
Microsoft Excel, Addepar, Workday Financials, Power Query, Power Pivot, Microsoft Power BI, Alteryx
2w
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Area Installation Specialist - Woburn, MA
Woburn, Massachusetts, United States
$24-$26/hr FieldFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
5+ YOEBachelor's degree or equivalent, 5 years of work experience, construction or home improvement experience preferred, and ability to inspect installation projects, resolve customer issues, and manage job processes.
Care Tickets
2mo
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Human Resources Operations Specialist
Burlington, Massachusetts, United States
$94k-$122k/yr HybridFull Time
PharmaEssentia
PharmaEssentiaTaiwan Stock Exchange (TWSE): 6446: Public Taiwanese biopharmaceutical developing biologic therapies for patients with blood disorders and hematologic cancers worldwide.
3+ YOE3+ years HR operations/HRIS experience; experience with SuccessFactors, Anaplan, ADP; advanced Excel; onboarding/offboarding, audits, compliance, reporting, and process improvement skills. Bachelor's preferred.
SuccessFactors, Anaplan, ADP, HRIS, Microsoft Excel
1mo
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UX Design Operations Specialist
Needham, Massachusetts, United States
$86k-$147k/yr HybridFull Time
SharkNinja
SharkNinjaNYSE: SN: Global product design and technology.
2+ YOE2+ years design experience with hands-on UX/design skills; experience improving processes, familiarity with AI design tools, strong cross-functional communication, and familiarity with Figma, Adobe Creative Suite, Asana, Jira, Notion.
Figma, Adobe Creative Suite, Asana, Jira, Notion
1mo
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Technical Product Specialist 1 (81399)
Hooksett, New Hampshire, United States
OnsiteFull Time
US Tool Group
US Tool Group: Family-owned American cutting-tool reconditioner and industrial-supply provider serving aerospace, defense, and metalworking manufacturers.
5+ YOE5+ years manufacturing and machining experience with cutting tools, strong technical knowledge of tooling and abrasives, process improvement, print interpretation, data analysis, and MS Word/Excel/PowerPoint proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint