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30 product support analyst jobs at 21 companies in Arlington, TX

2mo
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Product Support Analyst
Irving, Texas, United States
OnsiteFull Time
Orion180
Orion180: Provides homeowners insurance policies through an innovative technology platform.
2+ YOEL2/L3 escalation owner for connected device portfolio; 2+ years technical/product support; bachelor's in technical field or equivalent experience preferred; U.S. citizen or green card required; experience with ticketing platforms and reporting tools.
OmniDesk, Zendesk, ServiceNow, Power BI, Microsoft Excel
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2mo
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Sr. Product Support Analyst
Irving, Texas, United States
$28-$30/hr HybridFull Time
McKesson
McKessonNew York Stock Exchange: MCK: Distributes pharmaceuticals and provides healthcare information technology solutions.
2+ YOEDegree or equivalent with 2+ years relevant experience; product support, troubleshooting, strong communication, Microsoft Excel and Office proficiency, experience with software applications and customer-facing support.
340B Architect, Macro Helix, Microsoft Excel, Microsoft Office
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2mo
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Product Analyst
Dallas, Texas, United States
OnsiteFull Time
PrimeLending
PrimeLendingNYSE: HTH: National residential mortgage lender providing home financing solutions.
4+ YOEBachelor’s degree preferred; 4+ years in financial product support; finance industry experience; proficient with Salesforce Service Cloud, Power BI, SQL, Excel, PowerPoint, SharePoint/Teams; strong prioritization and communication; FINRA Series 7 preferred.
Salesforce Service Cloud, Power BI, SQL, Excel, PowerPoint, SharePoint/Teams
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2w
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Technical Product Support Analyst (HR Talent)
Atlanta or Dallas
RemoteFull Time
Infor
Infor: Provides industry-specific cloud enterprise software for global businesses.
Troubleshoot and resolve complex web/API issues for HR Talent, perform SQL and code-level debugging, communicate with customers, and mentor junior staff.
SQL, JackDB, HTML, CSS, JavaScript, REST, SOAP, Postman, LPL, AWS, Azure, GCP, Git, Jira, ServiceNow, Zendesk, Splunk, Sumo Logic, Datadog, New Relic, Python, Bash, Browser developer tools
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3mo
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Senior Associate, GMS Product Business Analyst
Irvine or Denver or Orlando or Minneapolis or Charlotte or Montvale or Short Hills or New York City or Philadelphia or Dallas or Houston
$78k-$144k/yr OnsiteFull Time
KPMG
KPMG: Global professional services network providing audit, tax, and advisory.
4+ YOE4+ years business analyst experience supporting technology or product solutions, bachelor\u0002s degree required, CBAP/PMP preferred, strong requirements, analytical, communication and project coordination skills, U.S. work authorization required.
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1mo
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Applications Support Senior Analyst
Irving, Texas, United States
$96k-$145k/yr HybridFull Time
Citi
CitiNYSE: C: Providing global banking, investment, and wealth management services.
5+ YOE5+ years production support/SRE experience supporting high-availability systems; incident management, Linux debugging, distributed systems, monitoring tools (Splunk, Grafana, ELK, Prometheus), scripting (Python/Java), strong SQL, and stakeholder communication.
Splunk, Grafana, ELK, Prometheus, Python, Java, SQL, Kubernetes, OpenShift, Linux
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1mo
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Applications Support Senior Analyst
Irving, Texas, United States
$96k-$145k/yr HybridFull Time
Citi
CitiNYSE: C: Global diversified financial services holding.
5+ YOE5+ years production support/SRE experience for high-availability systems; strong Linux debugging, incident management, monitoring/observability, scripting (Python/Java), and SQL skills.
Splunk, Grafana, ELK, Prometheus, Python, Java, Kubernetes, OpenShift, Linux, SQL
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1mo
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Service Support Analyst
Arlington, Texas, United States
$45k-$54k/yr OnsiteFull Time
PBS Systems
PBS Systems: Provides integrated software solutions for automotive dealership management.
High school diploma, valid driver’s license, strong customer-service/helpdesk skills, proficiency with Microsoft products, strong communication, decision-making, and documentation abilities.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams
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1mo
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Analyst, Production Support
Dallas, Texas, United States
OnsiteFull Time
JLL
JLLNYSE: JLL: Global commercial real estate and investment management services.
2+ YOE2-5 years financial analysis experience preferred, bachelor’s degree in real estate/finance/accounting, strong analytical, research, writing and communication skills, intermediate Outlook/Excel/Word proficiency.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Database
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1w
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Digital Assets Production Support Analyst - Assistant Vice President
Irving, Texas, United States
$96k-$145k/yr HybridFull Time
Citi
CitiNYSE: C: A global financial services providing banking and credit services.
5+ YOERequires 5–8 years in production/application support, SRE, or platform engineering; Linux, SQL, scripting, incident management, monitoring, troubleshooting, and stakeholder communication; bachelor's degree or equivalent experience.
Linux, SQL, Java, Python, Splunk, Grafana, ELK, Prometheus, Kubernetes, OpenShift
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1w
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Bilingual (French and English) Support Analyst (Sales Module)
Arlington or Canada or United States or North America
OnsiteFull Time
PBS Systems
PBS Systems: Provides integrated dealership management software for automotive retailers.
High school diploma, valid driver's license, French and English fluency, strong computer skills with Microsoft products, customer service or helpdesk experience preferred, and strong analytical and organizational skills.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams, Apogees
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1d
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Treasury Management Support Analyst - Commercial Real Estate
Charlotte or Irving or Philadelphia or Minneapolis
$29-$48/hr HybridFull Time
Wells Fargo
Wells FargoNYSE: WFC: Provides banking, investment, mortgage, and consumer finance products.
2+ YOERequires 2+ years of treasury management sales support experience or equivalent, treasury product knowledge, risk and compliance understanding, collaboration, accuracy, and analytical problem-solving skills.
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1mo
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MarTech Digital Operations Analyst
Plano, Texas, United States
$89k-$105k/yr HybridFull Time
KFC Pan Europe
KFC Pan EuropeNYSE: YUM: Quick-service restaurant chain specializing in fried chicken products.
2+ YOE2+ years experience in product operations, MarTech, CDP, analytics or related field; requirements gathering, process documentation, and cross-functional delivery support; strong communication and organizational skills.
RED360, Treasure Data, Agile, Customer Data Platforms
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2mo
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CAD Analyst
Fort Worth, Texas, United States
OnsiteFull Time
Westwood Professional Services
Westwood Professional Services: Engineering and design services for infrastructure and energy projects.
2+ YOE2+ years CAD production/support experience with proficiency in AutoCAD and/or Civil 3D; associate degree or technical certification preferred; strong troubleshooting, organizational, and communication skills.
AutoCAD, Civil 3D, Sheet Set Manager (SSM), Autodesk
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1w
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Technology Analyst
Richardson or United States
OnsiteFull Time
Infosys
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
4+ YOERequires 4–7 years in AWS infrastructure, DevOps, or platform engineering; hands-on AWS and EKS/Kubernetes, Terraform, Docker, Git, Ansible, CI/CD, monitoring, cloud security, and production support.
AWS, Amazon EKS, Kubernetes, Terraform, Docker, Git, Ansible, CI/CD, AWS IAM, AWS ALB, Amazon S3, Amazon EC2, Amazon CloudWatch, Datadog, Splunk, HPA, Cluster Autoscaler, Istio, Jira, ServiceNow, Confluence, Finacle
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5d
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Developer Analyst II
Richardson, Texas, United States
$56k-$96k/yr OnsiteFull Time
RealPage
RealPage: Software and data analytics for the real estate industry.
4+ YOEBachelor's degree or equivalent experience, 4–5 years in technical support or product operations, advanced SQL, REST API diagnostics, root cause analysis, and strong communication skills.
SQL, REST APIs, Salesforce, Microsoft Excel, Power BI
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6d
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Developer Analyst II
Richardson, Texas, United States
$56k-$96k/yr OnsiteFull Time
RealPage
RealPage: Provides AI-enabled property management and data analytics software solutions.
4+ YOEBachelor's degree or equivalent experience, 4–5 years in technical support or product operations, advanced SQL, REST API diagnostics, root cause analysis, communication, and escalation management.
SQL, REST APIs, Salesforce, Microsoft Excel, Power BI
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1d
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Landscape Architecture Analyst
Frisco, Texas, United States
OnsiteFull Time
Kimley-Horn
Kimley-Horn: Provides professional planning, engineering, and design consulting services.
Landscape Architecture bachelor's or master's degree by Summer 2027; ability to analyze deliverables, support design production, solve complex problems, and learn technical software.
Adobe Photoshop, SketchUp, Adobe InDesign, Adobe Illustrator, GIS/ArcView, Microsoft PowerPoint, AutoCAD, Civil 3D, Microsoft Excel
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10h
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Business System Analyst
Plano, Texas, United States
$130k-$150k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOERequires CarLOS/VLOS or related loan origination systems experience, production support expertise, incident and problem management knowledge, and strong analytical, communication, coordination, and documentation skills.
CarLOS, VLOS, SQL, UAT
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1w
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Business Analyst (with Power BI)
Dallas, Texas, United States
$46k-$110k/yr HybridFull Time
CGI
CGINYSE: GIB: Provides information technology and business consulting services.
2+ YOERequires 2+ years in problem management, production support, or enterprise IT operations; Power BI, SQL, AWS, ServiceNow, data analysis, IT governance, and cross-functional program leadership experience; bachelor's degree or equivalent.
Power BI, SQL, AWS, AWS CloudTrail, AWS CloudWatch, AWS Systems Manager, ServiceNow, ITIL, COBIT, Jira, Microsoft SharePoint, Microsoft Visio, Microsoft Office Suite
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