33 product support analyst jobs at 30 companies in Bound Brook, NJ
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Analyst, Product Support
New York City, New York, United States
$85k-$110k/yrOnsiteFull Time
Holly: N AI-powered HR platform helping local governments design jobs, plan compensation, and hire public servants.
1+ YOERequires 1–3 years in product, consulting, customer success, operations, or similar work; strong writing, organization, client empathy, and process skills. SQL, JavaScript, APIs, and GitHub familiarity is a plus.
Analyst Product Development, Formula and Fragrance
New York, New York, United States
$75k-$95k/yrOnsiteFull Time
Athena Club: Women’s self-care brand making luxury body care, fragrance, shave, and deodorant products.
2+ YOE1-2 years in product development or formulation support in beauty or CPG; strong organizational and communication skills; familiar with cosmetic formulation concepts and regulatory frameworks; experience with external labs; proficient in Excel/Sheets;Monday.com a plus.
ID.me: Private American digital identity wallet and identity-verification helping people securely access government, healthcare, and commercial services.
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
Tata Consultancy ServicesBSE: 532540: Global leader in IT services, consulting, and business solutions.
5+ YOERequires 5+ years of capital markets or primary markets experience, production support expertise, strong troubleshooting and communication skills, and knowledge of fixed income, equities, and deal execution workflows.
QA & Technical Support Analyst (QA & Product Support) (Remote)
New York, New York, United States
RemoteFull Time
Esprow: Financial technology software firm providing automated testing, compliance, onboarding, and simulation tools for banks, brokers, and exchanges.
3+ YOE3+ years QA testing experience, customer support experience, strong written/verbal English, test plan creation, SDLC and QA methodology knowledge, ability to explain technical procedures, and familiarity with AI productivity tools.
Talan: International technology and management consulting firm.
Requires experience supporting fixed-income or credit trading applications, production monitoring, troubleshooting, incident management, log analysis, and stakeholder communication in time-sensitive environments.
New York City or Arizona or California or Colorado or Delaware or Florida or Georgia or Illinois or Indiana or Massachusetts or Maryland or Minnesota or North Carolina or New Jersey or New York or Pennsylvania or Tennessee or Texas or Utah or Virginia or United States
OnsiteContract
FDM GroupLSE: FDM: Global professional services firm training and deploying consultants.
Experience supporting trading desk OMS/EMS and FIX; proficiency with Linux terminal, SQL and scripting (Batch, Perl, Shell, PowerShell, Python preferred); ability to analyze and debug production issues and liaise with trading, risk, compliance, and operations teams.
KKRNYSE: KKR: Manages alternative assets, capital markets, and insurance.
1+ YOE1-3 years credit/finance experience; strong analytical, written and oral communication skills; product/fund support and investor relations experience; proficiency in PowerPoint and Excel; familiarity with fundraising and investor diligence.
DTCC: Global post-trade market infrastructure for the financial services industry.
2+ YOE2+ years in platform engineering, data/BI development, or system integration; experience with APIs, BI tools, SQL and Python; strong troubleshooting and communication skills.
HOPEX, Power BI, SQL, Python, APIs, Archer, ServiceNow, HCM, Process Unity, JIRA, NAVEX
Horizon Media: Independent media services and advertising agency.
Support deployment and maintenance of analytics models, QA data pipelines, build reporting, communicate model outputs to non-technical teams; Excel proficiency; SQL experience preferred.
3+ YOEAssociate degree or equivalent and typically 3+ years of related experience or product knowledge. Requires analytical, reconciliation, documentation, communication, prioritization, and loan servicing skills.
Lead Support Analyst - Low Latency Electronic Trading (New York, NY, US, 10019)
New York, New York, United States
$120k-$140k/yrOnsiteFull Time
NomuraTokyo Stock Exchange: 8604: Global financial services group headquartered in Japan.
3+ YOE3+ years supporting low-latency trading or production systems; experience with FPGA, exchange connectivity (ITCH/OUCH/Pillar/ARCA), pcap analysis, Unix, networking, and latency monitoring tools (Corvil/Pico). Scripting (Shell/Python) and monitoring tools preferred.
Front Office Production Support Sr Analyst Vice President
New York, New York, United States
$142k-$213k/yrHybridFull Time
CitiNYSE: C: Global financial services organization enabling growth and economic progress.
6+ YOERequires 6–10 years of experience, including 4+ years supporting front-office financial technology, Fixed Income Rates expertise, Linux, bash scripting, relational databases, ION, Python, Grafana, SQL, KDB, ServiceNow, and JIRA.
Front Office Production Support Sr Analyst Vice President
New York City, New York, United States
$142k-$213k/yrHybridFull Time
CitiNYSE: C: Global financial services organization enabling growth and economic progress.
6+ YOERequires 6–10 years of experience, including 4+ years supporting front-office teams in financial institutions; fixed-income rates expertise; Linux, bash, databases, ION, Python, Grafana, SQL, KDB, ServiceNow, and JIRA knowledge; bachelor's degree or equivalent.
JPMorgan ChaseNYSE: JPM: Global financial services and investment banking firm.
4+ YOECollege degree or equivalent experience, minimum 4 years in commercial loan operations or credit/lending, knowledge of commercial loan documentation and credit products, familiarity with loan systems, strong communication and attention to detail.
March Air Reserve Base or Sioux Falls or Grapevine or Mesa or Wichita or Earth City or Chicago or Shelbyville or Kalamazoo or Tiffin or Andersonville or Mocksville or Millwood or Edison or United States
$90k-$120k/yrRemoteFull Time
Concordance Healthcare Solutions: Independent U.S. healthcare distributor providing medical supplies, capital equipment, and logistics solutions to healthcare providers.
3+ YOEBachelor's degree or equivalent experience; 3+ years developing and supporting IBM i applications, with RPGLE, CLLE, embedded SQL, Db2 for i, reporting tools, troubleshooting, documentation, and production support.
RPGLE, CLLE, embedded SQL, Db2 for i, IBM i, Cognos, Sequel, VAI S2K, Query/400, AI-assisted tools, UKG Pro
Bank of AmericaNYSE: BAC: Global financial services and banking institution.
Supports moderately complex credit underwriting and monitoring by analyzing financials, forecasts, collateral, covenants, industry data, risks, and policy requirements; requires financial analysis, modeling, credit assessment, research, and communication skills.
MSG EntertainmentNYSE: MSGE: Private live-entertainment operating managing major venues, concerts, sporting events, and the Christmas Spectacular for public audiences.
4+ YOE4+ years configuring and supporting Oracle Fusion HCM (Payroll, Time & Labor, Absence), advanced Fast Formula development, UAT and production support, strong analytical and stakeholder management skills, bachelor\u0002s degree or equivalent.
Herbert Smith Freehills Kramer: Global law firm focused on disputes and transactions, serving companies, investors, governments and emerging businesses.
3+ YOEExperience with Intapp Integrate (Integration Builder), 3+ years delivering enterprise integrations, advanced SQL, REST APIs, JSON/XML, scripting (PowerShell/Python/C#), and production integration support.