36 product support analyst jobs at 29 companies in Hackensack, NJ
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Analyst, Product Support
New York City, New York, United States
$85k-$110k/yrOnsiteFull Time
Holly: An HR platform that helps city and county governments manage their workforce.
1+ YOERequires 1–3 years in product, consulting, customer success, operations, or similar work; strong writing, organization, client empathy, and process skills. SQL, JavaScript, APIs, and GitHub familiarity is a plus.
DanoneEuronext Paris: BN: Global food and beverage producing dairy and nutrition.
5+ YOE5+ years IT experience supporting Sales tools and SAP SD, Bachelor's in Business IT/Computer Science or equivalent, strong product management and agile delivery skills, ability to write user stories and analyze data.
DanoneEuronext Paris: BN: Global food and beverage producing dairy and plant-based goods.
5+ YOE5+ years experience supporting sales tools and operations; Bachelor's in Business/IT/Computer Science or equivalent; strong knowledge of Sales tools and SAP Sales & Distribution; experience with agile product management, Jira, analytics, and stakeholder collaboration.
Irvine or Denver or Orlando or Minneapolis or Charlotte or Montvale or Short Hills or New York City or Philadelphia or Dallas or Houston
$78k-$144k/yrOnsiteFull Time
KPMG: Global professional services network providing audit, tax, and advisory.
4+ YOE4+ years business analyst experience supporting technology or product solutions, bachelor\u0002s degree required, CBAP/PMP preferred, strong requirements, analytical, communication and project coordination skills, U.S. work authorization required.
Analyst Product Development, Formula and Fragrance
New York, New York, United States
$75k-$95k/yrOnsiteFull Time
Athena Club: Direct-to-consumer personal care brand offering hygiene and grooming products.
2+ YOE1-2 years in product development or formulation support in beauty or CPG; strong organizational and communication skills; familiar with cosmetic formulation concepts and regulatory frameworks; experience with external labs; proficient in Excel/Sheets;Monday.com a plus.
ID.me: Provides secure digital identity verification and authentication services.
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
QA & Technical Support Analyst (QA & Product Support) (Remote)
New York, New York, United States
RemoteFull Time
Esprow: Automated testing and compliance platform for global financial markets.
3+ YOE3+ years QA testing experience, customer support experience, strong written/verbal English, test plan creation, SDLC and QA methodology knowledge, ability to explain technical procedures, and familiarity with AI productivity tools.
BarclaysLondon Stock Exchange: BARC: Global bank providing retail, corporate, and investment financial services.
Provide L2 application/production support, monitor and maintain critical infrastructure, handle incidents/problems within SLAs, perform root-cause analysis, and work with AWS, SQL, Unix/Linux, GitLab and monitoring tools.
Ab Initio, Databricks, AWS Cloud platforms, AWS Data Pipelines, Glue, Step Functions, CloudWatch, Glue Catalog, Lambda, DynamoDB, Managed File Transfer (MFT), SFTP, Connect Direct (NDM), SQL, Unix/Linux, TWS, CI/CD, GitLab, AppDynamics, Observe, ESaaS
CitiNYSE: C: Global diversified financial services holding.
5+ YOE5-8 years sales/training/support experience preferred; Bachelor’s in Business/Marketing or equivalent; strong analytical, project management, and communication skills; proficient in Excel and PowerPoint; experience analyzing product performance and supporting cross-functional initiatives.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint
New York City or Arizona or California or Colorado or Delaware or Florida or Georgia or Illinois or Indiana or Massachusetts or Maryland or Minnesota or North Carolina or New Jersey or New York or Pennsylvania or Tennessee or Texas or Utah or Virginia or United States
OnsiteContract
FDM GroupLondon Stock Exchange: FDM: Provides IT consulting, technical training, and staff augmentation services.
Experience supporting trading desk OMS/EMS and FIX; proficiency with Linux terminal, SQL and scripting (Batch, Perl, Shell, PowerShell, Python preferred); ability to analyze and debug production issues and liaise with trading, risk, compliance, and operations teams.
KKRNYSE: KKR: Global investment firm providing alternative asset management and insurance.
1+ YOE1-3 years credit/finance experience; strong analytical, written and oral communication skills; product/fund support and investor relations experience; proficiency in PowerPoint and Excel; familiarity with fundraising and investor diligence.
NomuraTokyo Stock Exchange: 8604: Global financial services group providing investment banking and brokerage.
1+ YOERequires 1+ year in rates derivatives trade support or middle office, understanding of interest rate products, risk and P&L familiarity, and high proficiency with Excel.
NomuraTokyo Stock Exchange: 8604: Global financial services group providing investment and banking solutions.
1+ YOERequires 1+ year of rates derivatives trade support or middle office experience, understanding of interest rate products, risk and P&L familiarity, and high Excel proficiency.
CitiNYSE: C: Providing global banking, investment, and wealth management services.
5+ YOE5+ years sales/training/support experience preferred; strong analytical, communication, and project management skills; proficient in Microsoft Excel and PowerPoint; Bachelor’s degree in Business/Marketing preferred or equivalent experience.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint
DTCC: Provides post-trade infrastructure for the global financial services industry
2+ YOE2+ years in platform engineering, data/BI development, or system integration; experience with APIs, BI tools, SQL and Python; strong troubleshooting and communication skills.
HOPEX, Power BI, SQL, Python, APIs, Archer, ServiceNow, HCM, Process Unity, JIRA, NAVEX
Brown Brothers Harriman: Providing global investment management, custody, and private banking services.
2+ YOEBA/BS or equivalent,2+ years IT/support experience,knowledge of incident management,monitoring,and escalation;familiarity with Microsoft Office;ServiceNow and Splunk exposure preferred.
Horizon Media: Provides data-driven media planning and buying services for brands.
Support deployment and maintenance of analytics models, QA data pipelines, build reporting, communicate model outputs to non-technical teams; Excel proficiency; SQL experience preferred.
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
4+ YOECollege degree or equivalent experience, minimum 4 years in commercial loan operations or credit/lending, knowledge of commercial loan documentation and credit products, familiarity with loan systems, strong communication and attention to detail.
Senior Specialist, Production Services Infrastructure Support Analyst
Boston or Uniondale
$59k-$99k/yrOnsiteFull Time
BNYNYSE: BK: Global institution managing and servicing financial assets worldwide.
5+ YOE5+ years IT infrastructure experience with Linux and Windows administration, VMware, SAN/NAS, backup (Data Domain/NetBackup), scripting (Shell/PowerShell/Python), Ansible/Jenkins/Git, and cloud exposure (Azure/Oracle Cloud).
Linux, Microsoft Windows Server 2012, Microsoft Windows Server 2016, Microsoft Windows Server 2019, VMware, SAN, NAS, EMC, Data Domain, NetBackup, Shell, PowerShell, Python, Ansible, Jenkins, Git, Microsoft Azure, Oracle Cloud, Cisco UCS, Oracle Exadata
Madison Square Garden EntertainmentNYSE: MSGE: Operates iconic entertainment venues and produces world-class live shows.
4+ YOE4+ years configuring and supporting Oracle Fusion HCM (Payroll, Time & Labor, Absence), advanced Fast Formula development, UAT and production support, strong analytical and stakeholder management skills, bachelor\u0002s degree or equivalent.