39 product support analyst jobs at 33 companies in Maspeth, NY
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Analyst, Product Support
New York City, New York, United States
$85k-$110k/yr OnsiteFull Time
1+ YOERequires 1–3 years in product, consulting, customer success, operations, or similar work; strong writing, organization, client empathy, and process skills. SQL, JavaScript, APIs, and GitHub familiarity is a plus.
Pylon, Jam, Supercut, PostHog, WorkRamp, Resend, Claude, ChatGPT, SQL, JavaScript, APIs, GitHub
3w
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Product Analyst – Sales Execution
White Plains or Louisville
$93k-$133k/yr HybridFull Time
5+ YOE5+ years IT experience supporting Sales tools and SAP SD, Bachelor's in Business IT/Computer Science or equivalent, strong product management and agile delivery skills, ability to write user stories and analyze data.
SAP Sales & Distribution, Jira (Atlassian)
3w
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Product Analyst – Sales Execution
White Plains or Louisville
$93k-$133k/yr HybridFull Time
5+ YOE5+ years experience supporting sales tools and operations; Bachelor's in Business/IT/Computer Science or equivalent; strong knowledge of Sales tools and SAP Sales & Distribution; experience with agile product management, Jira, analytics, and stakeholder collaboration.
SAP Sales & Distribution, Jira (Atlassian)
3mo
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Analyst Product Development, Formula and Fragrance
New York, New York, United States
$75k-$95k/yr OnsiteFull Time
2+ YOE1-2 years in product development or formulation support in beauty or CPG; strong organizational and communication skills; familiar with cosmetic formulation concepts and regulatory frameworks; experience with external labs; proficient in Excel/Sheets;Monday.com a plus.
Excel, Google Sheets, Monday.com
2mo
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IT Support Analyst
Mountain View or McLean or New York City or Tampa
$90k-$105k/yr OnsiteFull Time
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
MDM, AI copilots
6d
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Application Support Analyst
New York City, New York, United States
$95k-$120k/yr OnsiteFull Time
5+ YOERequires 5+ years of capital markets or primary markets experience, production support expertise, strong troubleshooting and communication skills, and knowledge of fixed income, equities, and deal execution workflows.
.NET, Java, JVM, .NET CLR, AppDynamics, Splunk, Dynatrace, SiteScope, Ipreo, Primary Portal, Dealogic
2mo
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QA & Technical Support Analyst (QA & Product Support) (Remote)
New York, New York, United States
RemoteFull Time
3+ YOE3+ years QA testing experience, customer support experience, strong written/verbal English, test plan creation, SDLC and QA methodology knowledge, ability to explain technical procedures, and familiarity with AI productivity tools.
Java VM, XML, TCP, Windows, Git, Codex, ChatGPT, FIX protocol
1w
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Application Production Support Analyst
New York City, New York, United States
$105k-$145k/yr HybridFull Time
Requires experience supporting fixed-income or credit trading applications, production monitoring, troubleshooting, incident management, log analysis, and stakeholder communication in time-sensitive environments.
ION
2mo
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Application Support Analyst - NYC
New York City or Arizona or California or Colorado or Delaware or Florida or Georgia or Illinois or Indiana or Massachusetts or Maryland or Minnesota or North Carolina or New Jersey or New York or Pennsylvania or Tennessee or Texas or Utah or Virginia or United States
OnsiteContract
Experience supporting trading desk OMS/EMS and FIX; proficiency with Linux terminal, SQL and scripting (Batch, Perl, Shell, PowerShell, Python preferred); ability to analyze and debug production issues and liaise with trading, risk, compliance, and operations teams.
OMS, EMS, FIX, ITRS, Linux, SQL, Batch, Perl, Shell, PowerShell, Python
1mo
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Leveraged Credit Product Strategy Analyst/ Associate
San Francisco or New York City
$120k-$175k/yr OnsiteFull Time
1+ YOE1-3 years credit/finance experience; strong analytical, written and oral communication skills; product/fund support and investor relations experience; proficiency in PowerPoint and Excel; familiarity with fundraising and investor diligence.
Microsoft PowerPoint, Microsoft Excel
1mo
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Production Support Senior Analyst
Jersey City, New Jersey, United States
$50k-$100k/yr HybridFull Time
2+ YOE2+ years in platform engineering, data/BI development, or system integration; experience with APIs, BI tools, SQL and Python; strong troubleshooting and communication skills.
HOPEX, Power BI, SQL, Python, APIs, Archer, ServiceNow, HCM, Process Unity, JIRA, NAVEX
1mo
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Analyst, BI, Product Management
New York, New York, United States
$70k-$85k/yr HybridFull Time
Support deployment and maintenance of analytics models, QA data pipelines, build reporting, communicate model outputs to non-technical teams; Excel proficiency; SQL experience preferred.
Microsoft Excel, SQL
1w
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Loan Support Analyst (Commercial - Participated Servicing)
Portage or Pittsburgh or Cleveland or Dallas or Houston or Kalamazoo or East Brunswick or Texas or Ohio or Pennsylvania or New Jersey or Michigan
$38k-$75k/yr HybridFull Time
3+ YOEAssociate degree or equivalent and typically 3+ years of related experience or product knowledge. Requires analytical, reconciliation, documentation, communication, prioritization, and loan servicing skills.
Microsoft SharePoint
2mo
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Lead Support Analyst - Low Latency Electronic Trading (New York, NY, US, 10019)
New York, New York, United States
$120k-$140k/yr OnsiteFull Time
3+ YOE3+ years supporting low-latency trading or production systems; experience with FPGA, exchange connectivity (ITCH/OUCH/Pillar/ARCA), pcap analysis, Unix, networking, and latency monitoring tools (Corvil/Pico). Scripting (Shell/Python) and monitoring tools preferred.
FPGA, Corvil, Pico, Grafana, Prometheus, Elastic, Shell, Python, Unix, pcap, ITCH, OUCH, Pillar, ARCA, multicast, FIX, OMS, EMS, DMA
1w
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Front Office Production Support Sr Analyst Vice President
New York City, New York, United States
$142k-$213k/yr HybridFull Time
6+ YOEBachelor’s degree or equivalent experience; 6–10 years’ experience, including 4+ years supporting front-office financial systems; expertise in fixed-income rates, Linux, scripting, databases, incident management, and trading platforms.
Linux, Bash, SQL, ION, Python, Grafana, KDB, ServiceNow, JIRA
1w
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Front Office Production Support Sr Analyst Vice President
New York, New York, United States
$142k-$213k/yr HybridFull Time
6+ YOERequires 6–10 years of experience, including 4+ years supporting front-office financial technology, Fixed Income Rates expertise, Linux, bash scripting, relational databases, ION, Python, Grafana, SQL, KDB, ServiceNow, and JIRA.
Linux, Bash, ION, Python, Grafana, SQL, KDB, ServiceNow, JIRA
1w
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Front Office Production Support Sr Analyst Vice President
New York City, New York, United States
$142k-$213k/yr HybridFull Time
6+ YOERequires 6–10 years of experience, including 4+ years supporting front-office teams in financial institutions; fixed-income rates expertise; Linux, bash, databases, ION, Python, Grafana, SQL, KDB, ServiceNow, and JIRA knowledge; bachelor's degree or equivalent.
Linux, Bash, ION, Python, Grafana, SQL, KDB, ServiceNow, JIRA
4w
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Credit Support Specialist, Analyst
San Francisco or Columbus or New York
OnsiteFull Time
4+ YOECollege degree or equivalent experience, minimum 4 years in commercial loan operations or credit/lending, knowledge of commercial loan documentation and credit products, familiarity with loan systems, strong communication and attention to detail.
HotDocs
2mo
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Senior Specialist, Production Services Infrastructure Support Analyst
Boston or Uniondale
$59k-$99k/yr OnsiteFull Time
5+ YOE5+ years IT infrastructure experience with Linux and Windows administration, VMware, SAN/NAS, backup (Data Domain/NetBackup), scripting (Shell/PowerShell/Python), Ansible/Jenkins/Git, and cloud exposure (Azure/Oracle Cloud).
Linux, Microsoft Windows Server 2012, Microsoft Windows Server 2016, Microsoft Windows Server 2019, VMware, SAN, NAS, EMC, Data Domain, NetBackup, Shell, PowerShell, Python, Ansible, Jenkins, Git, Microsoft Azure, Oracle Cloud, Cisco UCS, Oracle Exadata
4d
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Program Analyst
Washington or Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$106k-$173k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-12 supporting data management, analytics, reporting systems, ETL, product development, stakeholder collaboration, and technical documentation; U.S. citizenship required.
Microsoft Business Intelligence Suite, Integrations Services, Analysis Services, Reporting Services, Pyramid Analytics, .NET Applications, Extract / Transfer / Load (ETL), SQL Server Reporting Services Reports (SSRS), Online Analytical Processing (OLAP) Cubes
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