475 product support jobs at 265 companies in Chicago, IL
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Product Support and Training Manager
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$120k-$175k/yrHybridFull Time
Cooley: Provides legal counsel to technology and life sciences companies.
5+ YOE5+ years supporting web/SaaS applications with experience in product support, training, knowledge management, supervising staff, and cross-functional collaboration.
FleetPulse: Providing trailer telematics and cargo security monitoring solutions.
Experience troubleshooting hardware and software for telematics products, ticket triage, project management for repair initiatives, stakeholder collaboration, data-driven support analysis, and strong communication skills.
Rundoo: Cloud-based management software for independent building supply stores.
Provide technical and customer support for ERP platform, troubleshoot POS/inventory/accounting issues, perform spreadsheet-based data analysis, and communicate clearly with non-technical users.
Intercom, Intercom AI, ChatGPT, Claude, Google Sheets, Microsoft Excel, Notion, Zendesk
DocuSignNASDAQ: DOCU: Provides electronic signature and agreement management software solutions.
12+ YOERequires 12+ years of product management experience, or 8+ years with a master's degree, including search or discovery ownership, data-driven product development, cross-functional leadership, experimentation, and strong communication.
JLLNYSE: JLL: Global commercial real estate and investment management services.
2+ YOE2–4 years in product support or leasing operations, hands-on AI tooling and prompt-building experience, strong communication and customer-first support skills, ability to manage competing priorities.
Northern TrustNASDAQ: NTRS: Financial services for individuals, families, and global institutions.
College degree or equivalent experience; product lifecycle support, market analysis, forecasting, RFP and sales support, strong communication and organizational skills.
HoneywellNASDAQ: HON: Manufactures aerospace products, building technologies, and industrial control systems.
6+ YOERequires 6+ years in product or offering management, 3+ years supporting AI products, roadmap development, cross-functional collaboration, new product development, and software revenue model experience.
AI, Artificial Intelligence, Microsoft Excel, Voice of Customer (VOC)
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
1+ YOEBachelor's degree, 1–3 years product support or program coordination experience, strong communication and organization, proficiency in Microsoft Excel and PowerPoint, ERP/SAP experience helpful.
AmphenolNYSE: APH: Designs and manufactures electronic connectors and interconnect systems.
1+ YOEBachelor's degree,1–3 years product support or program coordination experience,proficiency in Microsoft Excel and PowerPoint,SAP experience helpful,strong communication and organizational skills.
Vizient: Healthcare performance improvement and group purchasing organization.
2+ YOE2+ years relevant experience in clinical, supply chain, or healthcare operations; ability to train clients, provide product support, analyze data, and deliver strong client service.
Carefeed: Digitizes operations for senior living and long-term care providers.
7+ YOE3+ MgmtRequires 7+ years in technical support or customer-facing engineering, including 3+ years managing teams; strong troubleshooting, logs, APIs, SQL, incident response, and support-platform experience.
Oakland or Bolingbrook or San Francisco or Chicago
OnsiteFull Time
Formic: Provides industrial robots for manufacturing via a service-based model.
7+ YOERequires 7+ years in industrial automation, robotics, or manufacturing equipment; strong mechanical, electrical, controls, and automation troubleshooting; and experience with PLCs, robots, safety equipment, vision, or networking.
Bob's Discount FurnitureNYSE: BOBS: Sells value-priced home furniture and mattresses through retail stores.
Perform receiving, staging, assembly, safe lifting (up to 75 lbs.), inventory handling, and support store operations including nights, weekends, and holidays.
Lead Technology Product Manager, AI Clinical Decision Support
Chicago or Coppell or Tampa or Austin or Waltham or Philadelphia or Princeton or Indianapolis or Greenwood Village
$118k-$207k/yrHybridFull Time
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
5+ YOE5+ years product management experience in healthcare or enterprise SaaS; strong discovery, execution, analytics, communication, and stakeholder management; knowledge of AI and responsible product development.
G&W Electric: Manufactures electrical power distribution and transmission equipment.
1+ YOECurrent G&W employee with >1 year tenure, no recent disciplinary actions, ability to complete classroom and on-the-job training, maintain records, and perform aftermarket technician duties.
Product Director - Government Market and Product Expansion - Executive Director
Chicago or Plano
$157k-$260k/yrOnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
8+ YOE8+ years supporting commercial bank clients in sales or product; deep payments and government market knowledge; ability to build business cases, influence cross-functionally, communicate with executives, negotiate, and solve complex problems.
Atlanta or Boston or Chicago or Irvine or Miami or New York City or Philadelphia or Phoenix or Washington, D.C. or Baltimore or Cincinnati or Dallas or Denver or Houston or Kansas City or Los Angeles or Seattle or Tampa
OnsiteFull Time
Global Furniture Group: Manufactures and distributes furniture for office, education and healthcare.
3+ YOE2D/3D specs, renderings; AutoCAD, CAP 20/20, Visual Impressions; 3-6 years interior design experience; strong product knowledge and ability to support sales.
Hub International: Provides global insurance brokerage and risk management services.
5+ YOE5+ years owning or supporting technology/product roadmaps, product or project management experience, agile/kanban familiarity, ability to build intake/workflow/measurement infrastructure and communicate with non-technical stakeholders; bachelor’s degree required.
Seismic, Microsoft SharePoint, Confluence, Jira, Adobe Workfront, Claude
San Francisco or San Jose or New York City or Chicago or Austin or Denver or Boston or Washington, D.C. or Philadelphia or Portland or Seattle or Miami or Alaska or Delaware or Hawaii or Idaho or Iowa or Montana or Nebraska or North Dakota or Rhode Island or South Dakota or West Virginia
$163k-$247k/yrHybridFull Time
Calendly: Scheduling automation platform for managing meetings and appointments.
8+ YOERequires 8+ years in Product Operations, Program Management, or related software product development support; cross-functional leadership, process and governance design, metrics, facilitation, and Jira/Confluence experience.