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623 product support jobs at 279 companies in Dallas, TX

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Product Support Manager
Dallas or Carrollton
RemoteFull Time
Sandvik: Global engineering group providing industrial tools and mining equipment.
7+ YOE3+ MgmtBachelor's degree or equivalent experience; 7+ years in mining, heavy equipment, construction, or industrial product support; 3+ years of leadership; equipment expertise, data analysis, travel, and driver's license.
Caterpillar, Komatsu, Epiroc, Sandvik
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3w
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Product Support Engineer
Plano, Texas, United States
OnsiteFull Time
Samsung Electronics
Samsung ElectronicsKorea Exchange: 005930: Develops and manufactures consumer electronics, semiconductors, and mobile devices.
4+ YOEBachelor’s in Engineering, 4+ years consumer electronics or home appliance product/service support, strong data analysis and MS Office skills, ability to lift up to 50 lbs, travel overseas as needed.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint
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5d
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Product Support Engineer
Dallas, Texas, United States
$63k-$114k/yr RemoteFull Time
Kyndryl
KyndrylNYSE: KD: Designs and manages mission-critical systems for global enterprises.
Requires product or customer support experience, technical troubleshooting, case lifecycle and escalation knowledge, customer communication, diagnostic skills, and familiarity with Wind River, VxWorks, Linux, networking, virtualization, cloud-native systems, and Kubernetes.
Wind River, VxWorks, Wind River Linux, Linux, Kubernetes, Microsoft, Google, Amazon
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2mo
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Product Support Analyst
Irving, Texas, United States
OnsiteFull Time
Orion180
Orion180: Provides homeowners insurance policies through an innovative technology platform.
2+ YOEL2/L3 escalation owner for connected device portfolio; 2+ years technical/product support; bachelor's in technical field or equivalent experience preferred; U.S. citizen or green card required; experience with ticketing platforms and reporting tools.
OmniDesk, Zendesk, ServiceNow, Power BI, Microsoft Excel
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2mo
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Sr. Product Support Analyst
Irving, Texas, United States
$28-$30/hr HybridFull Time
McKesson
McKessonNew York Stock Exchange: MCK: Distributes pharmaceuticals and provides healthcare information technology solutions.
2+ YOEDegree or equivalent with 2+ years relevant experience; product support, troubleshooting, strong communication, Microsoft Excel and Office proficiency, experience with software applications and customer-facing support.
340B Architect, Macro Helix, Microsoft Excel, Microsoft Office
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2w
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Product Support Engineer II
Richardson or Houston
HybridFull Time
Honeywell
HoneywellNASDAQ: HON: Manufactures aerospace products, building technologies, and industrial control systems.
3+ YOEBachelor's in a technical discipline, minimum 3 years product support/engineering experience, strong sensing technology and product lifecycle knowledge, troubleshooting and root-cause analysis skills.
Salesforce, InContact, Teamcenter
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2w
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Product Support Agent III
Richardson, Texas, United States
$22-$37/hr HybridFull Time
RealPage
RealPage: Provides AI-enabled property management and data analytics software solutions.
5+ YOE5-7 years technical customer service with 4-5 years in SaaS/product support or related degree; proficiency with RealPage Data & Analytics products; advanced MS Office skills; troubleshooting, mentoring, documentation, and flexible scheduling.
RealPage Data & Analytics products, Business Intelligence, BI Exchange, Central Reporting, CRM, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel
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2w
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Product Support Agent III
Richardson, Texas, United States
$22-$37/hr HybridFull Time
RealPage
RealPage: Software and data analytics for the real estate industry.
5+ YOE5+ years technical customer service or SaaS product support experience; SME in RealPage Data & Analytics; advanced MS Office skills; technical troubleshooting and mentoring ability.
RealPage Data & Analytics, Business Intelligence, BI Exchange, Central Reporting, CRM, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel
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2w
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Product Support Engineer
Dallas, Texas, United States
$65k-$85k/yr OnsiteFull Time
Experlogix
Experlogix: Provides CPQ, document automation, and B2B digital commerce software.
2+ YOE2+ years supporting enterprise software; Bachelor's in CS/IS/Engineering or equivalent; SQL and troubleshooting skills; strong communication and organizational ability.
Experlogix CPQ, SQL, FetchXML, OData, Microsoft Dynamics, Salesforce, NetSuite, SQL Server, XML, JSON, HTML, CSS, JavaScript, REST APIs, IIS, Windows Server, Azure DevOps, Jira
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2w
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Product Support Manager
Irving, Texas, United States
$148k-$222k/yr OnsiteFull Time
Caterpillar
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Bachelor's degree in engineering, marketing, or equivalent; customer service leadership experience considered. Requires critical thinking, relationship management, communication, problem solving, and customer support expertise.
6 Sigma Green Belt, telematics, site grading technologies, site network capabilities, site safety systems
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2w
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Product Support Manager
Irving, Texas, United States
$148k-$222k/yr OnsiteFull Time
Caterpillar
CaterpillarNYSE: CAT: Manufactures construction and mining equipment, engines, and gas turbines.
Bachelor's degree in engineering, marketing, or equivalent; customer service leadership experience considered. Requires customer support, decision-making, communication, relationship management, and problem-solving skills.
6 Sigma Green Belt, telematics
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2mo
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Product Support Engineer
Dallas, Texas, United States
OnsiteFull Time
Island
Island: Secure enterprise browser for managed, protected work environments.
5+ YOE5+ years supporting enterprise customers with troubleshooting, debugging, and IT tasks; experience with Okta, Zscaler, SIEM, Windows/Mac/Linux, Confluence, Salesforce, Jira, Coralogix, and Sentry; startup experience preferred.
Okta, Zscaler, SIEM, Windows, Mac, Linux, Confluence, Salesforce, Jira, Coralogix, Sentry
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1mo
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Product Advisor
Chicago or Irving or Cape Girardeau or Centennial
$69k-$116k/yr OnsiteFull Time
Vizient
Vizient: Healthcare performance improvement and group purchasing organization.
2+ YOE2+ years relevant experience in clinical, supply chain, or healthcare operations; ability to train clients, provide product support, analyze data, and deliver strong client service.
Vizient Clinical Data Base (CDB)
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1w
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AWS Sr Product Manager Tech, AWS Support
Dallas or Seattle or Bellevue
$166k-$225k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ MgmtBachelor's degree, 3+ years of team management experience, product roadmap ownership, feature delivery and tradeoff experience, and participation in engineering technology strategy discussions.
GenAI, AI, AWS, AI/ML, Personal Health Dashboard, AWS Forums, Support Center, Amazon Web Services
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2d
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Product Support Representative
Dallas or Hartford or Minneapolis or Phoenix or Tampa
$16-$29/hr RemoteFull Time
UnitedHealth Group
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
High school diploma or GED, 1+ year of customer service and call center or high-volume call experience, and proficiency with Microsoft Word, Excel, and Outlook.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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2w
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Product Support Engineer
Grand Prairie, Texas, United States
OnsiteFull Time
Safran
SafranEuronext Paris: SAF: Designs, manufactures, and supports aircraft engines and aerospace systems.
3+ YOEBachelor's in Mechanical Engineering, 3+ years related experience, design and update test equipment, perform troubleshooting and testing, create technical manuals, interpret engineering drawings, and follow root-cause and change-control processes. Must be U.S. person under ITAR.
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1w
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Product Lead
Richardson, Texas, United States
OnsiteFull Time
Texas Capital
Texas CapitalNASDAQ: TCBI: Provides commercial banking, wealth management, and personal financial services.
3+ YOERequires 3+ years in business analysis, product support, or delivery coordination; bachelor's degree or equivalent; CRM experience; user story writing; Agile/Scrum familiarity; and regulated financial services experience preferred.
CRM, Salesforce, Salesforce Financial Services Cloud (FSC), Jira, Confluence
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2mo
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Product Analyst
Dallas, Texas, United States
OnsiteFull Time
PrimeLending
PrimeLendingNYSE: HTH: National residential mortgage lender providing home financing solutions.
4+ YOEBachelor’s degree preferred; 4+ years in financial product support; finance industry experience; proficient with Salesforce Service Cloud, Power BI, SQL, Excel, PowerPoint, SharePoint/Teams; strong prioritization and communication; FINRA Series 7 preferred.
Salesforce Service Cloud, Power BI, SQL, Excel, PowerPoint, SharePoint/Teams
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1w
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Product Support Engineer - Level 2
Dallas, Texas, United States
$73k-$140k/yr RemoteFull Time
Kyndryl
KyndrylNYSE: KD: Manages and modernizes mission-critical IT infrastructure systems.
Requires technical support experience, advanced troubleshooting, defect and escalation management, Linux administration, cloud and Kubernetes knowledge, and experience with Wind River technologies.
VxWorks, Wind River Linux, Kubernetes, Linux, Wind River Cloud Platform, Microsoft, Google, Amazon, Skillsoft
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1w
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Technical Product Support Specialist
Fort Worth, Texas, United States
OnsiteFull Time
ITW
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
2+ YOERequires 2+ years of hardware technical support, high school diploma or equivalent, EPA 608 Type I or Universal certification, strong communication, customer service, analytical, and computer skills.
Microsoft Office Suite, Microsoft Outlook, Microsoft Word, Microsoft Excel
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