203 product support engineer jobs at 138 companies in Deer Park, NY
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Product Support Engineer – USA
New York City or United States
RemoteFull Time
Utila: Private fintech providing stablecoin and digital-asset infrastructure to PSPs, banks, and enterprises.
3+ YOE3+ years in technical/product support for SaaS, experience with APIs, cloud (AWS/Azure), observability (Datadog), strong problem-solving and communication; native Spanish required.
Nominal: Private software providing hardware test, operations, and data infrastructure to engineering teams.
Requires strong SQL and Python skills, API, relational database, debugging, GitHub, and technical communication experience. Hardware engineering experience and LabVIEW, MATLAB, MCAP, or HDF5 familiarity are плюs.
KLA CorporationNASDAQ: KLAC: Global leader in process control and yield management solutions.
0+ YOEMaster's or Bachelor's in engineering with up to 2 years experience, experience with PCB tools, PLC/motion control exposure, test-plan development, vendor communication, and supporting products through manufacturing and field life cycle.
Aaru: A private AI software that simulates human behavior for consumer research, marketing, strategy, and policy decisions.
Build and operate user-facing products across the stack, combining product judgment, software engineering, system architecture, user research, evaluation, instrumentation, and production support. Specific degree or years of experience not required.
Lighting Services Inc: Manufacturer of track, accent, display, and LED lighting systems serving lighting specifiers.
Bachelor's in engineering required; experience in product design, prototyping, testing, and manufacturing support. SolidWorks experience preferred; lighting knowledge beneficial. Must lift 15 lbs and work onsite in Stony Point, NY.
Dust: Enterprise AI software helping organizations build and run collaborative agents connected to data and tools.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
Prolific: Online platform for high-quality human research and AI data.
4+ YOEOver 4 years in product engineering; full-stack experience with modern web applications, monoliths, distributed systems, production support, cloud deployment, and customer collaboration.
Veeco InstrumentsNASDAQ: VECO: Public U.S. semiconductor process-equipment manufacturer serving semiconductor, compound-semiconductor, data-storage, and scientific customers.
8+ YOEBachelor's degree in a technical discipline and 8+ years in technical support or engineering, including technical team leadership. Requires semiconductor equipment, vacuum tools, PLCs, Windows, and electro-mechanical systems experience.
United States or San Francisco or Portland or Seattle or Denver or New York City
$60k-$75k/yrRemoteFull Time
AllTrails: Privately held outdoor navigation app serving hikers with trail maps, route planning, and reviews.
Technical or software support experience, high-volume ticket management, strong written and verbal communication, customer empathy, issue investigation, and cross-functional collaboration with product and engineering teams.
Product Support & Implementation Engineer-Hybrid Role
Greenwich, Connecticut, United States
$95k/yrHybridFull Time
Payarc: Payment processing and merchant services technology serving merchants, ISOs, agents, and SaaS platforms.
3+ YOERequires 3+ years of Level 2+ API/SDK technical support, integration experience, RESTful APIs, webhooks, authentication, Postman, ReadMe.io, and strong communication. Bachelor's degree in computer science or related field preferred.
Full-stack production experience with Ruby on Rails and React, demonstrated AI-assisted engineering workflow fluency, ownership from stakeholder discovery through shipped code, support prioritization, and clear written communication.
San Francisco or New York or California or United States
$110k-$160k/yrHybridFull Time
Luminai: Healthcare AI automation platform that automates administrative and operational workflows for health systems.
Production support experience, strong software engineering fundamentals, ability to read code and make small fixes, clear communication, attention to detail, and experience supporting customer-facing mission-critical software.
Director of Product, Consumer & Support (AI Builder)
New York City, New York, United States
$200k-$240k/yrHybridFull Time
Veho: Private logistics technology providing next-day and two-day parcel delivery and returns for e-commerce brands.
8+ YOE8+ years in product management or product engineering, shipped consumer products at scale, built LLM/AI-powered products in production, strong measurement orientation, experience with logistics or support tooling preferred.
PactFi: FinTech SaaS platform for asset managers, banks, and investors managing complex private-credit transactions.
3+ YOE3-5 years in application engineering, data migrations, product analytics or support engineering; experience with APIs, data migrations, vendor systems; strong communication and critical thinking.
Anthropic: AI research developing safe and steerable AI systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
New York City or Seattle or Singapore or Australia
RemoteFull Time
Allium: Private blockchain data infrastructure serving enterprises with standardized, auditable onchain data.
Experienced technical support for a data/SaaS product: strong SQL, debugging, Linux, Python/Bash scripting, API and ETL familiarity, blockchain data knowledge, customer-facing incident management and documentation skills.
Citibank, N.A.: Citibank is a private commercial bank providing retail, commercial, corporate, and institutional financial services worldwide.
6+ YOEBachelor's degree in Engineering/Finance/Economics or related and 6 years relevant experience; experience supporting client engagement, product management, and FX/Investor Services regulations.
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
Club Car: Global manufacturer of golf cars, utility, personal transportation and other low-speed vehicles.
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.