203 product support engineer jobs at 138 companies in Deer Park, NY

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Product Support Engineer – USA
New York City or United States
RemoteFull Time
Utila
Utila: Private fintech providing stablecoin and digital-asset infrastructure to PSPs, banks, and enterprises.
3+ YOE3+ years in technical/product support for SaaS, experience with APIs, cloud (AWS/Azure), observability (Datadog), strong problem-solving and communication; native Spanish required.
APIs, AWS, Azure, Datadog, Python, Go, GCP, Grafana
1w
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Product Support Engineer
New York City or London
$94k-$140k/yr OnsiteFull Time
Nominal
Nominal: Private software providing hardware test, operations, and data infrastructure to engineering teams.
Requires strong SQL and Python skills, API, relational database, debugging, GitHub, and technical communication experience. Hardware engineering experience and LabVIEW, MATLAB, MCAP, or HDF5 familiarity are плюs.
APIs, Postgres, MySQL, ClickHouse, Datadog, Python, GitHub, LabVIEW, MATLAB, MCAP, HDF5, SQL, Pandas
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Product Development Engineer
Totowa, New Jersey, United States
$86k-$146k/yr OnsiteFull Time
KLA Corporation
KLA CorporationNASDAQ: KLAC: Global leader in process control and yield management solutions.
0+ YOEMaster's or Bachelor's in engineering with up to 2 years experience, experience with PCB tools, PLC/motion control exposure, test-plan development, vendor communication, and supporting products through manufacturing and field life cycle.
OrCAD PCB, Altium, PADS, Eagle, MATLAB, Python, LabVIEW, PLC
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Product Engineer
New York City, New York, United States
$200k-$600k/yr OnsiteFull Time
Aaru
Aaru: A private AI software that simulates human behavior for consumer research, marketing, strategy, and policy decisions.
Build and operate user-facing products across the stack, combining product judgment, software engineering, system architecture, user research, evaluation, instrumentation, and production support. Specific degree or years of experience not required.
TypeScript, React, Python, APIs
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Product Support Manager
New York, New York, United States
HybridFull Time
Clay
Clay: Private software providing go-to-market automation, data enrichment, and AI research tools for sales and marketing teams.
Lead and mentor a product support team; drive monthly targets and CSAT; optimize support systems; collaborate with engineering and product.
Intercom, Linear, Rootly, SQL, Python, R
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New Product Development Engineer
Stony Point, New York, United States
$85k-$115k/yr OnsiteFull Time
Lighting Services Inc
Lighting Services Inc: Manufacturer of track, accent, display, and LED lighting systems serving lighting specifiers.
Bachelor's in engineering required; experience in product design, prototyping, testing, and manufacturing support. SolidWorks experience preferred; lighting knowledge beneficial. Must lift 15 lbs and work onsite in Stony Point, NY.
SolidWorks
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AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yr OnsiteFull Time
Dust
Dust: Enterprise AI software helping organizations build and run collaborative agents connected to data and tools.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
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Senior Product Engineer
New York City, New York, United States
$200k-$250k/yr HybridFull Time
Prolific
Prolific: Online platform for high-quality human research and AI data.
4+ YOEOver 4 years in product engineering; full-stack experience with modern web applications, monoliths, distributed systems, production support, cloud deployment, and customer collaboration.
Python, Django, FastAPI, TypeScript, JavaScript, Vue.js, SQL, NoSQL, MongoDB, PostgreSQL, Google Cloud Platform, AWS, Kubernetes, GitHub Actions, CircleCI, Datadog, Django REST Framework, DynamoDB, Celery, EventBridge
4d
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Manager, Global Product Support
San Jose or Plainview or Palo Alto
$131k-$166k/yr OnsiteFull Time
Veeco Instruments
Veeco InstrumentsNASDAQ: VECO: Public U.S. semiconductor process-equipment manufacturer serving semiconductor, compound-semiconductor, data-storage, and scientific customers.
8+ YOEBachelor's degree in a technical discipline and 8+ years in technical support or engineering, including technical team leadership. Requires semiconductor equipment, vacuum tools, PLCs, Windows, and electro-mechanical systems experience.
Windows, Programmable Logic Controllers (PLCs)
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Product Support Specialist
United States or San Francisco or Portland or Seattle or Denver or New York City
$60k-$75k/yr RemoteFull Time
AllTrails
AllTrails: Privately held outdoor navigation app serving hikers with trail maps, route planning, and reviews.
Technical or software support experience, high-volume ticket management, strong written and verbal communication, customer empathy, issue investigation, and cross-functional collaboration with product and engineering teams.
iOS, Android, Zendesk, Jira, Ada
3w
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Product Support & Implementation Engineer-Hybrid Role
Greenwich, Connecticut, United States
$95k/yr HybridFull Time
Payarc
Payarc: Payment processing and merchant services technology serving merchants, ISOs, agents, and SaaS platforms.
3+ YOERequires 3+ years of Level 2+ API/SDK technical support, integration experience, RESTful APIs, webhooks, authentication, Postman, ReadMe.io, and strong communication. Bachelor's degree in computer science or related field preferred.
Payarc API, Payarc SDK Suite, Node.js, PHP, Python, TypeScript, C#, Payarc Gateway, Payarc Connect, Merchant Dashboard, Postman, ReadMe.io, Payarc Knowledge Hub, JIRA, Confluence, RESTful APIs, APIs, SDKs, webhooks, PCI DSS, PAX
2w
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Product Engineer, Customer Platform
Brooklyn, New York, United States
$110k-$150k/yr HybridFull Time
Revivn
Revivn: Private-benefit hardware lifecycle helping enterprises securely reuse, recycle, and donate technology.
Full-stack production experience with Ruby on Rails and React, demonstrated AI-assisted engineering workflow fluency, ownership from stakeholder discovery through shipped code, support prioritization, and clear written communication.
Ruby on Rails, React
2d
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Senior Support Engineer
San Francisco or New York or California or United States
$110k-$160k/yr HybridFull Time
Luminai
Luminai: Healthcare AI automation platform that automates administrative and operational workflows for health systems.
Production support experience, strong software engineering fundamentals, ability to read code and make small fixes, clear communication, attention to detail, and experience supporting customer-facing mission-critical software.
2mo
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Director of Product, Consumer & Support (AI Builder)
New York City, New York, United States
$200k-$240k/yr HybridFull Time
Veho
Veho: Private logistics technology providing next-day and two-day parcel delivery and returns for e-commerce brands.
8+ YOE8+ years in product management or product engineering, shipped consumer products at scale, built LLM/AI-powered products in production, strong measurement orientation, experience with logistics or support tooling preferred.
Claude Code
3w
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Client Support Engineer
New York City, New York, United States
$130k-$150k/yr OnsiteFull Time
PactFi
PactFi: FinTech SaaS platform for asset managers, banks, and investors managing complex private-credit transactions.
3+ YOE3-5 years in application engineering, data migrations, product analytics or support engineering; experience with APIs, data migrations, vendor systems; strong communication and critical thinking.
APIs, Pendo, Amazon Redshift, Intercom
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Support Engineer
San Francisco or New York City or Seattle
$210k-$250k/yr HybridFull Time
Anthropic
Anthropic: AI research developing safe and steerable AI systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
APIs, CLI, Bash, Python, JavaScript, SQL, OAuth, SAML
3w
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Support Engineer
New York City or Seattle or Singapore or Australia
RemoteFull Time
Allium
Allium: Private blockchain data infrastructure serving enterprises with standardized, auditable onchain data.
Experienced technical support for a data/SaaS product: strong SQL, debugging, Linux, Python/Bash scripting, API and ETL familiarity, blockchain data knowledge, customer-facing incident management and documentation skills.
Snowflake, BigQuery, Databricks, SQL, Kafka, Postgres, Python, Bash, Redshift, Terraform, Ansible, dbt, Airbyte, Google Pubsub
1mo
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Product Specialist
New York, New York, United States
$170k-$196k/yr HybridFull Time
Citibank, N.A.
Citibank, N.A.: Citibank is a private commercial bank providing retail, commercial, corporate, and institutional financial services worldwide.
6+ YOEBachelor's degree in Engineering/Finance/Economics or related and 6 years relevant experience; experience supporting client engagement, product management, and FX/Investor Services regulations.
2mo
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Technical Product Support
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
Club Car
Club Car: Global manufacturer of golf cars, utility, personal transportation and other low-speed vehicles.
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
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Application Support Engineer
New York, New York, United States
$80k-$90k/yr HybridFull Time
OSTTRA
OSTTRA: Private post-trade financial infrastructure provider serving banks, asset managers, broker-dealers, and global market participants.
3+ YOE3+ years in application/production support, bachelor\u0002s degree in CS/Engineering, strong SDLC and JIRA experience, SQL/RDBMS, Windows/Linux, networking fundamentals, ITIL knowledge; occasional weekend work.
JIRA, SQL, RDBMS, Windows, Linux, Python, Grafana, Centreon