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Product Support Engineer
Schaumburg, Illinois, United States
$64k-$90k/yr OnsiteFull Time
Fictiv: On-demand manufacturing platform for custom mechanical components.
4+ YOEBachelor’s in engineering preferred, 4+ years product support engineering experience, knowledge of manufacturing processes, 3D CAD and GD&T, proficiency with Microsoft Office, Slack/Teams, BI tools and ERPs, strong English communication.
3D CAD, GD&T, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, Slack, Microsoft Teams, BI tools, ERP systems
2mo
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Global Product Support Engineer
Santa Clara, California, United States
$124k-$171k/yr OnsiteFull Time
Experience in product support engineering, issue diagnosis, collaboration with manufacturing and QA, travel 10%
BKMs, FMECA, CAPA, Troubleshooting, Technical Documentation
2mo
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Global Product Support Engineer
Santa Clara, California, United States
$124k-$171k/yr OnsiteFull Time
Engineering experience supporting product development and field support, including procedure and BKM development, failure analysis, CAPA participation, and willingness to travel (~10%).
2mo
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Product Support Engineer
Norwood, Massachusetts, United States
$90k-$100k/yr OnsiteFull Time
Technical or scientific graduate with a customer focus; strong communication; global mindset; able to engage with customers and support sales with product demonstrations.
Microsoft Office, CRM, Product Demonstration
2w
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Senior Product Support Engineer
Griffin or Mossville or Lafayette
$128k-$193k/yr OnsiteFull Time
Supporting dealer product problem resolution, leading Continuous Product Improvement projects, performing root cause analysis and corrective actions; experience with power generation equipment; engineering degree preferred; up to 25% travel; office-based, 5 days/week.
2w
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Product Support Engineer
Boston or United States
$130k-$180k/yr RemoteFull Time
4+ YOE4+ years in healthcare data products, 2+ years customer-facing experience, familiarity with SQL or advanced Excel, technical writing skills, experience with AI evals a plus.
SQL, Microsoft Excel
1mo
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Product Support Engineer
Ames, Iowa, United States
OnsiteFull Time
3+ YOEBachelor's in Ag Systems/Ag/Mechanical Engineering or 3+ years service experience; troubleshoot and repair agricultural autonomous equipment, install autonomy kits, understand electrical/communication systems, provide training and technical support.
4w
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Product Support Engineer
Alabama or Arkansas or Colorado or Florida or Illinois or Indiana or Kentucky or Massachusetts or Maryland or Maine or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or Pennsylvania or South Carolina or Texas or Virginia or Vermont or Washington or Wisconsin or West Virginia or District of Columbia or Medford
$95k-$110k/yr RemoteFull Time
3+ YOE3+ years supporting or operating SaaS applications; strong knowledge of APIs, integrations, and configuration-driven systems; ability to read logs and trace workflows; experience with customer-facing technical issues, vendor management, and clear documentation.
Jira, Confluence, Datadog, Splunk, Jaspersoft, QuickSight
1w
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Sr. Product Support Engineer
Shalimar, Florida, United States
OnsiteFull Time
10+ YOE10+ years technical support/engineering experience, high school diploma or equivalent, expert troubleshooting, product installation/testing, wireless/tactical communications experience, Top Secret/SCI clearance, passport and ability to deploy internationally.
1w
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Product Support Engineer - Mechanical
Columbus, Ohio, United States
OnsiteFull Time
Provide technical post-launch support for mechanical products, review designs for regulatory compliance, manage configuration changes, collaborate with cross-functional teams, and support continual quality improvements.
SolidWorks, Advance Product Quality Planning (APQP), Production Part Approval Process (PPAP), PDM, CAD/CAE
3w
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Model Based Logistics/Product Support Engineer
Nashua or Huntsville
$118k-$201k/yr HybridFull Time
Experience in logistics/product support engineering, model-based engineering and product support (MBE/MBPS), MagicDraw/Cameo, ILS tools (COMPASS, SESAME, EAGLE, OPUS), reliability/maintainability analyses and supportability tasks; U.S. person required; ability to obtain Top Secret clearance.
MagicDraw, Cameo, COMPASS, SESAME, EAGLE, OPUS, UML, SysML, UAF
23h
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Senior Product Support Engineer
Ottawa or Broomfield
OnsiteFull Time
7+ YOE7+ years product/support/avionics experience, strong troubleshooting and root-cause skills, ability to manage escalations, create technical documentation, and deliver training; bachelor’s in technical field preferred.
2mo
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Product Support Engineer
Huntington Beach, California, United States
$70k-$81k/yr OnsiteFull Time
1+ YOEBachelor's degree in mechanical engineering; 1–2 years experience; strong mechanical and troubleshooting skills; CATIA V5; MS Office; ability to communicate with customers.
CATIA V5, MS Office
3w
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Product Support Engineer
Columbia or Lexington
$67k-$93k/yr HybridFull Time
Bachelor's degree in engineering or related field; 1–2 years industrial/manufacturing experience preferred; ability to travel up to 10%; strong technical, communication, and problem-solving skills; HVAC knowledge beneficial.
Zendesk, Trane Select Assist
4w
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Product Support Engineer
United States or Texas or San Francisco or New York City or Washington
$90k-$121k/yr RemoteFull Time
6+ YOEB.S. in CS/Engineering, 6+ years technical support/field/systems engineering with distributed hardware-integrated products, familiarity with ELD rules, strong customer communication, incident response, and on-call experience.
Jira, Python, SQL, Tableau, Tofu
3w
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Product Support Engineer
Delray Beach, Florida, United States
$77k-$137k/yr FieldFull Time
2+ YOEAssociates degree in electrical/mechanical engineering or science and 2+ years technical/applications or systems-level experience; US citizenship or permanent residency required. Experience with semiconductor equipment, cryogenic cleaning, mask handling, test plan writing, and Microsoft Office/Project/SharePoint; strong communication and customer-f...
Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Project, Microsoft SharePoint, SFDC
1mo
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Product Support Engineer
Delray Beach, Florida, United States
$77k-$137k/yr FieldFull Time
2+ YOEAssociates degree in electrical/mechanical engineering or science with minimum 2 years technical/applications or technician experience in semiconductor/aerospace/defense/electronic communications; experience with semiconductor equipment, cryogenic cleaning and mask handling; MS Office/Project/SharePoint and SFDC proficiency; willingness to travel i...
Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Project, Microsoft SharePoint, SFDC
2w
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Product Support Engineer
San Francisco, California, United States
$100k-$150k/yr OnsiteFull Time
2+ YOE2+ years in technical/product support or similar; strong troubleshooting with APIs, SDKs, logs; excellent written and verbal communication; comfortable debugging and collaborating with engineering.
APIs, SDKs, Python, JavaScript, TypeScript, Slack
2w
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Product Support Engineer 4
Austin, Texas, United States
HybridFull Time
3+ YOEPhD+3yrs or MS/Eng+6yrs or BS+8yrs; diagnose, troubleshoot, repair and debug electro-mechanical and software systems; read schematics; perform root-cause analysis; provide remote and on-site escalation support; mentor field engineers; travel internationally.
Control Works, Tool Platform SW Package, IOC, SIOC, EIOC
2mo
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Product Engineer - Factory Support
Mount Washington, Kentucky, United States
OnsiteFull Time
2+ YOEBachelor’s in Engineering; 2-5 years in sustaining/design/manufacturing/product support; strong problem-solving and CAD/PLM tools; quality tools knowledge.
CAD, PLM, testing equipment, version control, Autodesk Inventor
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