217 product support engineer jobs at 145 companies in Dunellen, NJ
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Product Support Engineer (PSP)
Horsham, Pennsylvania, United States
$79k-$115k/yrFieldFull Time
VeecoNasdaq: VECO: Manufactures precision processing systems for semiconductor and electronics production
Degree in technical field or equivalent experience; 3–7+ years semiconductor equipment field service/support; experience with mechanical and electrical systems, troubleshooting, failure analysis, and customer communication.
Utila: Secure digital asset operations platform for financial institutions.
3+ YOE3+ years in technical/product support for SaaS, experience with APIs, cloud (AWS/Azure), observability (Datadog), strong problem-solving and communication; native Spanish required.
Nominal: Software platform for testing and operating complex hardware systems.
Requires strong SQL and Python skills, API, relational database, debugging, GitHub, and technical communication experience. Hardware engineering experience and LabVIEW, MATLAB, MCAP, or HDF5 familiarity are плюs.
NetflixNASDAQ: NFLX: Provider of global streaming entertainment and video content.
8+ YOE8+ years in Ad Tech support or solutions engineering; experience with knowledge architecture, taxonomy, QA metrics for AI agents; strong writing and stakeholder collaboration skills; familiarity with ad-serving protocols.
Zendesk, Confluence, Jira, Google Ad Manager, FreeWheel, Xandr, The Trade Desk, DV360, VAST, VMAP, OpenRTB, vector databases
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
0+ YOEMaster's or Bachelor's in engineering with up to 2 years experience, experience with PCB tools, PLC/motion control exposure, test-plan development, vendor communication, and supporting products through manufacturing and field life cycle.
Aaru: AI platform for predictive human behavior simulation.
Build and operate user-facing products across the stack, combining product judgment, software engineering, system architecture, user research, evaluation, instrumentation, and production support. Specific degree or years of experience not required.
Dust: Platform to build and deploy custom enterprise AI agents.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
Prolific: Platform connecting researchers with verified participants for human data collection.
4+ YOEOver 4 years in product engineering; full-stack experience with modern web applications, monoliths, distributed systems, production support, cloud deployment, and customer collaboration.
United States or San Francisco or Portland or Seattle or Denver or New York City
$60k-$75k/yrRemoteFull Time
AllTrails: Mobile platform for discovering and navigating outdoor trails.
Technical or software support experience, high-volume ticket management, strong written and verbal communication, customer empathy, issue investigation, and cross-functional collaboration with product and engineering teams.
MacquarieASX: MQG: Global financial group providing investment, banking, and advisory services.
5+ YOE5+ years application/production support in financial markets; knowledge of FX/commodities workflows; experience with AWS, Linux/Unix, SQL, FIX; troubleshooting distributed trading systems; strong communication and stakeholder skills.
Director of Product, Consumer & Support (AI Builder)
New York City, New York, United States
$200k-$240k/yrHybridFull Time
Veho: Provides AI-powered last-mile delivery services for e-commerce brands.
8+ YOE8+ years in product management or product engineering, shipped consumer products at scale, built LLM/AI-powered products in production, strong measurement orientation, experience with logistics or support tooling preferred.
Revivn: Manages and repurposes end-of-life enterprise technology hardware.
Full-stack production experience with Ruby on Rails and React, demonstrated AI-assisted engineering workflow fluency, ownership from stakeholder discovery through shipped code, support prioritization, and clear written communication.
PactFi: Operational infrastructure for managing complex private credit transactions.
3+ YOE3-5 years in application engineering, data migrations, product analytics or support engineering; experience with APIs, data migrations, vendor systems; strong communication and critical thinking.
Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
New York City or Seattle or Singapore or Australia
RemoteFull Time
Allium: Provides enterprise-grade standardized data infrastructure for blockchain networks.
Experienced technical support for a data/SaaS product: strong SQL, debugging, Linux, Python/Bash scripting, API and ETL familiarity, blockchain data knowledge, customer-facing incident management and documentation skills.
CitiNYSE: C: Global diversified financial services holding.
6+ YOEBachelor's degree in Engineering/Finance/Economics or related and 6 years relevant experience; experience supporting client engagement, product management, and FX/Investor Services regulations.