146 product support engineer jobs at 74 companies in Keller, TX
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Product Support Engineer
Plano, Texas, United States
OnsiteFull Time
Samsung ElectronicsKorea Exchange: 005930: Develops and manufactures consumer electronics, semiconductors, and mobile devices.
4+ YOEBachelor’s in Engineering, 4+ years consumer electronics or home appliance product/service support, strong data analysis and MS Office skills, ability to lift up to 50 lbs, travel overseas as needed.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint
HoneywellNASDAQ: HON: Manufactures aerospace products, building technologies, and industrial control systems.
3+ YOEBachelor's in a technical discipline, minimum 3 years product support/engineering experience, strong sensing technology and product lifecycle knowledge, troubleshooting and root-cause analysis skills.
Experlogix: Provides CPQ, document automation, and B2B digital commerce software.
2+ YOE2+ years supporting enterprise software; Bachelor's in CS/IS/Engineering or equivalent; SQL and troubleshooting skills; strong communication and organizational ability.
SafranEuronext Paris: SAF: Designs, manufactures, and supports aircraft engines and aerospace systems.
3+ YOEBachelor's in Mechanical Engineering, 3+ years related experience, design and update test equipment, perform troubleshooting and testing, create technical manuals, interpret engineering drawings, and follow root-cause and change-control processes. Must be U.S. person under ITAR.
Island: Secure enterprise browser for managed, protected work environments.
5+ YOE5+ years supporting enterprise customers with troubleshooting, debugging, and IT tasks; experience with Okta, Zscaler, SIEM, Windows/Mac/Linux, Confluence, Salesforce, Jira, Coralogix, and Sentry; startup experience preferred.
KyndrylNYSE: KD: Manages and modernizes mission-critical IT infrastructure systems.
Requires technical support experience, advanced troubleshooting, defect and escalation management, Linux administration, cloud and Kubernetes knowledge, and experience with Wind River technologies.
VxWorks, Wind River Linux, Kubernetes, Linux, Wind River Cloud Platform, Microsoft, Google, Amazon, Skillsoft
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Bachelor's degree in engineering, marketing, or equivalent; customer service leadership experience considered. Requires critical thinking, relationship management, communication, problem solving, and customer support expertise.
6 Sigma Green Belt, telematics, site grading technologies, site network capabilities, site safety systems
RTXNYSE: RTX: RTX provides advanced aerospace and defense systems and services.
5+ YOEU.S. citizen with active transferable DoD Secret clearance, STEM degree typically required, minimum 5 years relevant engineering/production support experience, schematic and lab equipment experience, ability to travel up to 25%.
DTCC: Provides post-trade infrastructure for the global financial services industry
4+ YOEMinimum 4 years related experience; bachelor's degree preferred or equivalent; experience supporting production applications, runbooks, disaster recovery, automation, and incident resolution.
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
Strong Core Java/J2EE production support experience (L2/L3), incident management, monitoring, debugging, and troubleshooting of microservices; familiarity with ServiceNow, Autosys, Splunk, Dynatrace or AppDynamics; bachelor's degree or equivalent.
Sagemcom: Manufacturer of broadband, audio-video, and smart energy terminals.
Drive North America water product strategy and roadmap; ensure AWWA/UL/NSF compliance; define specs; lead development with R&D, Manufacturing, Purchasing; support sales; Master’s in engineering; PM experience; travel.
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
5+ YOEBachelor's degree or equivalent with 5+ years technical support/IT experience; security screening; experience with production software, AI/LLM systems, Azure, and CI/CD; strong communication and problem-solving.
TypeScript, Node.js, Python, C#/.NET, Azure Data Explorer (Kusto), Azure, VS Code, CLI
Air Distribution Technologies: Manufacturers of air distribution and ventilation products for buildings.
2+ YOEBachelor's degree, 2+ years product support/research/marketing/engineering experience, proficient in Excel/Word/PowerPoint/Adobe, strong analytical and problem-solving skills, project management exposure, able to travel ~20%.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Adobe, Power BI
AFL: Global manufacturer of fiber optic products and network services.
5+ YOEBachelor's in Engineering, 5+ years in applications/design/R&D/process engineering or technical sales support, 1+ year product marketing experience, familiarity with fiber optic technologies, ability to travel up to 20% and work extended hours.