214 product support engineer jobs at 140 companies in Laurelton, NY
2w
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Product Support Engineer
Piscataway, New Jersey, United States
OnsiteFull Time
BS/MS in Computer Science or equivalent experience; strong communication; Linux, Java, SQL/PostgreSQL, scripting, virtualization experience; troubleshooting and multitasking skills.
Ruby, Java, Angular, PostgreSQL, Rocky Linux, GitHub, Jenkins, JIRA, SCRUM, RHEL, VMware, Nutanix, Docker, ANSI SQL, shell scripts, Python, Perl
4w
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Product Support Engineer – USA
New York City or United States
RemoteFull Time
3+ YOE3+ years in technical/product support for SaaS, experience with APIs, cloud (AWS/Azure), observability (Datadog), strong problem-solving and communication; native Spanish required.
APIs, AWS, Azure, Datadog, Python, Go, GCP, Grafana
1mo
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Sr. Product Support Specialist
New York, New York, United States
$260k-$370k/yr OnsiteFull Time
8+ YOE8+ years in Ad Tech support or solutions engineering; experience with knowledge architecture, taxonomy, QA metrics for AI agents; strong writing and stakeholder collaboration skills; familiarity with ad-serving protocols.
Zendesk, Confluence, Jira, Google Ad Manager, FreeWheel, Xandr, The Trade Desk, DV360, VAST, VMAP, OpenRTB, vector databases
1mo
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Product Development Engineer
Totowa, New Jersey, United States
$86k-$146k/yr OnsiteFull Time
0+ YOEMaster's or Bachelor's in engineering with up to 2 years experience, experience with PCB tools, PLC/motion control exposure, test-plan development, vendor communication, and supporting products through manufacturing and field life cycle.
OrCAD PCB, Altium, PADS, Eagle, MATLAB, Python, LabVIEW, PLC
2mo
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Product Support Manager
New York, New York, United States
HybridFull Time
Lead and mentor a product support team; drive monthly targets and CSAT; optimize support systems; collaborate with engineering and product.
Intercom, Linear, Rootly, SQL, Python, R
1mo
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New Product Development Engineer
Stony Point, New York, United States
$85k-$115k/yr OnsiteFull Time
Bachelor's in engineering required; experience in product design, prototyping, testing, and manufacturing support. SolidWorks experience preferred; lighting knowledge beneficial. Must lift 15 lbs and work onsite in Stony Point, NY.
SolidWorks
1mo
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AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yr OnsiteFull Time
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
2w
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Senior Product Engineer
New York City, New York, United States
$200k-$250k/yr HybridFull Time
4+ YOEOver 4 years in product engineering; full-stack experience with modern web applications, monoliths, distributed systems, production support, cloud deployment, and customer collaboration.
Python, Django, FastAPI, TypeScript, JavaScript, Vue.js, SQL, NoSQL, MongoDB, PostgreSQL, Google Cloud Platform, AWS, Kubernetes, GitHub Actions, CircleCI, Datadog, Django REST Framework, DynamoDB, Celery, EventBridge
1mo
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Trade Support Engineer
New York City, New York, United States
HybridFull Time
5+ YOE5+ years application/production support in financial markets; experience with AWS, Linux/Unix, SQL, APIs and FIX; troubleshooting distributed trading systems; strong communication and stakeholder skills.
AWS, Linux, Unix, SQL, APIs, FIX
1mo
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Trade Support Engineer
New York City, New York, United States
HybridFull Time
5+ YOE5+ years application/production support in financial markets; knowledge of FX/commodities workflows; experience with AWS, Linux/Unix, SQL, FIX; troubleshooting distributed trading systems; strong communication and stakeholder skills.
AWS, Linux, Unix, SQL, FIX
2mo
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Product Applications Engineer (Customer Site)
Boise or Plainview
OnsiteFull Time
3+ YOEBS +5 yrs (or MS +3 yrs, or PhD) in engineering/physics/chemistry; 2 yrs customer support/management; thin film/semiconductor knowledge; strong communication and analytical skills.
1w
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Product Support & Implementation Engineer-Hybrid Role
Greenwich, Connecticut, United States
$95k/yr HybridFull Time
3+ YOERequires 3+ years of Level 2+ API/SDK technical support, integration experience, RESTful APIs, webhooks, authentication, Postman, ReadMe.io, and strong communication. Bachelor's degree in computer science or related field preferred.
Payarc API, Payarc SDK Suite, Node.js, PHP, Python, TypeScript, C#, Payarc Gateway, Payarc Connect, Merchant Dashboard, Postman, ReadMe.io, Payarc Knowledge Hub, JIRA, Confluence, RESTful APIs, APIs, SDKs, webhooks, PCI DSS, PAX
1mo
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Director of Product, Consumer & Support (AI Builder)
New York City, New York, United States
$200k-$240k/yr HybridFull Time
8+ YOE8+ years in product management or product engineering, shipped consumer products at scale, built LLM/AI-powered products in production, strong measurement orientation, experience with logistics or support tooling preferred.
Claude Code
6d
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Product Engineer, Customer Platform
Brooklyn, New York, United States
$110k-$150k/yr HybridFull Time
Full-stack production experience with Ruby on Rails and React, demonstrated AI-assisted engineering workflow fluency, ownership from stakeholder discovery through shipped code, support prioritization, and clear written communication.
Ruby on Rails, React
2w
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Client Support Engineer
New York City, New York, United States
$130k-$150k/yr OnsiteFull Time
3+ YOE3-5 years in application engineering, data migrations, product analytics or support engineering; experience with APIs, data migrations, vendor systems; strong communication and critical thinking.
APIs, Pendo, Amazon Redshift, Intercom
3mo
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Support Engineer
San Francisco or New York City or Seattle
$210k-$250k/yr HybridFull Time
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
APIs, CLI, Bash, Python, JavaScript, SQL, OAuth, SAML
2w
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Support Engineer
New York City or Seattle or Singapore or Australia
RemoteFull Time
Experienced technical support for a data/SaaS product: strong SQL, debugging, Linux, Python/Bash scripting, API and ETL familiarity, blockchain data knowledge, customer-facing incident management and documentation skills.
Snowflake, BigQuery, Databricks, SQL, Kafka, Postgres, Python, Bash, Redshift, Terraform, Ansible, dbt, Airbyte, Google Pubsub
3w
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Product Specialist
New York, New York, United States
$170k-$196k/yr HybridFull Time
6+ YOEBachelor's degree in Engineering/Finance/Economics or related and 6 years relevant experience; experience supporting client engagement, product management, and FX/Investor Services regulations.
3w
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Application Support Engineer
New York, New York, United States
$80k-$90k/yr HybridFull Time
3+ YOE3+ years in application/production support, bachelor\u0002s degree in CS/Engineering, strong SDLC and JIRA experience, SQL/RDBMS, Windows/Linux, networking fundamentals, ITIL knowledge; occasional weekend work.
JIRA, SQL, RDBMS, Windows, Linux, Python, Grafana, Centreon
2mo
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Technical Support Engineer
New York City, New York, United States
$125k-$150k/yr HybridFull Time
3+ YOE3+ years in technical support/solutions engineering or production ops at a SaaS/data platform; ability to query SQL, read logs via Grafana/Temporal, navigate AWS/Azure, strong written communication, build processes and runbooks.
SQL, Grafana, Temporal, AWS, Azure, Kubernetes, EMR, EHR
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