161 product support engineer jobs at 81 companies in Princeton, TX
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Product Support Engineer
Plano, Texas, United States
OnsiteFull Time
Samsung ElectronicsKorea Exchange: 005930: Develops and manufactures consumer electronics, semiconductors, and mobile devices.
4+ YOEBachelor’s in Engineering, 4+ years consumer electronics or home appliance product/service support, strong data analysis and MS Office skills, ability to lift up to 50 lbs, travel overseas as needed.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint
Experlogix: Provides CPQ, document automation, and B2B digital commerce software.
2+ YOE2+ years supporting enterprise software; Bachelor's in CS/IS/Engineering or equivalent; SQL and troubleshooting skills; strong communication and organizational ability.
KyndrylNYSE: KD: Designs and manages mission-critical systems for global enterprises.
Requires product or customer support experience, technical troubleshooting, case lifecycle and escalation knowledge, customer communication, diagnostic skills, and familiarity with Wind River, VxWorks, Linux, networking, virtualization, cloud-native systems, and Kubernetes.
Wind River, VxWorks, Wind River Linux, Linux, Kubernetes, Microsoft, Google, Amazon
SafranEuronext Paris: SAF: Designs, manufactures, and supports aircraft engines and aerospace systems.
3+ YOEBachelor's in Mechanical Engineering, 3+ years related experience, design and update test equipment, perform troubleshooting and testing, create technical manuals, interpret engineering drawings, and follow root-cause and change-control processes. Must be U.S. person under ITAR.
Island: Secure enterprise browser for managed, protected work environments.
5+ YOE5+ years supporting enterprise customers with troubleshooting, debugging, and IT tasks; experience with Okta, Zscaler, SIEM, Windows/Mac/Linux, Confluence, Salesforce, Jira, Coralogix, and Sentry; startup experience preferred.
BoeingNYSE: BA: Designs and manufactures aircraft, defense systems, and space technology.
5+ YOE5+ years related experience, 2+ years in product/sales/program/P&L, engine OEM or MRO experience preferred, English and Spanish fluency, willing to travel up to 25%, must be a U.S. Person for export control compliance.
KyndrylNYSE: KD: Manages and modernizes mission-critical IT infrastructure systems.
Requires technical support experience, advanced troubleshooting, defect and escalation management, Linux administration, cloud and Kubernetes knowledge, and experience with Wind River technologies.
VxWorks, Wind River Linux, Kubernetes, Linux, Wind River Cloud Platform, Microsoft, Google, Amazon, Skillsoft
Charles SchwabNYSE: SCHW: Financial services, brokerage, and investment management provider.
2+ YOEBachelor's degree or equivalent experience, 2+ years production support in data environments, hands-on with BigQuery/Dataflow/Pub/Sub/Airflow, ETL support, strong SQL, Python/scripting, job scheduling (Control-M/Cloud Composer), CI/CD (GitHub), and incident management.
BoeingNYSE: BA: Designing and manufacturing commercial aircraft and defense systems.
5+ YOE5+ years related experience, 2+ years in product/sales/program/P&L management, engine OEM/MRO experience, fluent English and Spanish, willingness to travel up to 25%, U.S. Person required for export control compliance.
CaterpillarNYSE: CAT: Manufactures construction and mining equipment, engines, and gas turbines.
Bachelor's degree in engineering, marketing, or equivalent preferred; customer service leadership may substitute. Requires customer support, decision-making, relationship management, communication, and problem-solving expertise.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ MgmtBachelor's degree, 3+ years of team management experience, product roadmap ownership, feature delivery and tradeoff experience, and participation in engineering technology strategy discussions.
GenAI, AI, AWS, AI/ML, Personal Health Dashboard, AWS Forums, Support Center, Amazon Web Services
DTCC: Provides post-trade infrastructure for the global financial services industry
4+ YOEMinimum 4 years related experience; bachelor's degree preferred or equivalent; experience supporting production applications, runbooks, disaster recovery, automation, and incident resolution.
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
Strong Core Java/J2EE production support experience (L2/L3), incident management, monitoring, debugging, and troubleshooting of microservices; familiarity with ServiceNow, Autosys, Splunk, Dynatrace or AppDynamics; bachelor's degree or equivalent.
Air Distribution Technologies: Manufacturers of air distribution and ventilation products for buildings.
2+ YOEBachelor's degree, 2+ years product support/research/marketing/engineering experience, proficient in Excel/Word/PowerPoint/Adobe, strong analytical and problem-solving skills, project management exposure, able to travel ~20%.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Adobe, Power BI
AFL: Global manufacturer of fiber optic products and network services.
5+ YOEBachelor's degree in engineering or related field; 5–7 years in engineering, technical sales support, or fiber optic communications, plus 1+ year in product marketing or development. Travel up to 20%.
Diamondback EnergyNASDAQ: FANG: Explores and produces oil and natural gas reserves.
5+ YOEBachelor’s degree in a related technical field, 5+ years supporting geoscience or reservoir engineering in oil and gas, cross-functional initiative leadership, product translation skills, subsurface data experience, and AI or analytics product experience.
Kingdom, IP, Aries, Petrel, OFM, Spotfire, Snowflake, SQL, Microsoft Power BI, Python