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183 product support manager jobs at 121 companies in Berkeley, CA

2mo
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Staff Product Manager, Support Experience
San Francisco, California, United States
OnsiteFull Time
Stripe
Stripe: Provides online payment processing and financial infrastructure for businesses.
12+ YOE12+ years of product management experience; strong user empathy and UX focus; experience building multi-year vision and roadmaps for large-scale products; cross-team leadership; technical background; strong communication skills.
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3d
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Product Support Manager, gUP Consumer Payments
San Francisco or Boulder or Sunnyvale
$114k-$164k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
5+ YOEBachelor's degree or equivalent,5 years project-management or customer-facing experience,ability to extract insights from complex data,lead global deployments,and work non-standard hours.
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2mo
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Senior Product Manager, Chemistry
Redwood City or United States
$186k-$233k/yr HybridFull Time
Revolution Medicines
Revolution MedicinesNASDAQ: RVMD: Developing precision oncology therapies for RAS-addicted cancers
Senior Product Manager responsible for defining and delivering Chemistry workflow products, data products, and AI-enabled decision support for oncology-focused drug discovery.
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1w
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Software Product Management, LillyDirect Customer Support
San Francisco, California, United States
$162k-$268k/yr HybridFull Time
Eli Lilly and Company
Eli Lilly and CompanyNYSE: LLY: Researches and manufactures medicines for human health.
6+ YOEBachelor's in engineering/computer science,6+ years product management,experience in consumer support/product for e-commerce,CRM and omnichannel expertise,AI/automation experience,leadership and vendor evaluation skills.
Salesforce, Zendesk, Adobe
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1mo
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Product Manager, Mill Commercial Hardware
San Bruno, California, United States
$185k-$215k/yr OnsiteFull Time
Mill
Mill: Provides smart kitchen bins that recycle food waste.
5+ YOE5+ years product management experience (3+ with hardware), experience shipping hardware and supporting field deployments, strong cross-functional execution, technical depth, and clear communication.
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Senior Product Manager, AI Automation
San Jose, California, United States
OnsiteFull Time
Adobe
AdobeNASDAQ: ADBE: Provides software for digital media creation and marketing analytics
7+ YOEBachelor’s degree or equivalent with 7+ years in product management; MBA preferred; experience in AI/ML-powered products and customer support domain.
AI, Machine Learning, Data Analytics, Cloud Platforms
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3mo
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Principal IT Product Manager-AI Support
Santa Clara, California, United States
$164k-$266k/yr HybridFull Time
Palo Alto Networks
Palo Alto NetworksNASDAQ: PANW: Provides enterprise-grade network, cloud, and endpoint security software.
12+ YOE12+ years PM experience in technology or IT CX; AI-powered solutions; Salesforce Service Cloud and Omnichannel; AI integration; Bachelors/Masters in CS/Engineering/Business; MBA a plus.
SFDC Service Cloud, Omnichannel, AI/ML platforms, Cloud architectures
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3w
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Product Manager, AI Agents
Burlingame, California, United States
$145k-$175k/yr HybridFull Time
SuperDial
SuperDial: Automates healthcare administrative phone calls with voice AI agents.
2+ YOE2+ years in product/operations/implementation or similar; strong interest in applied AI and healthcare technology; analytic, organized, and customer-centered; ability to write requirements and support QA and launches.
BigQuery, Vertex AI, Cloud Functions, Cloud Run, Pub/Sub, SQL, APIs, CSV
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2w
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Director, Product Management
San Francisco or San Jose or Redwood City or Santa Clara
$230k-$325k/yr HybridFull Time
Cisco
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
15+ YOE4+ MgmtBachelor's plus 15 years supporting technical product development, experience in early-stage product incubation, venture/market analysis, familiarity with quantum technologies, and 4+ years supervisory experience.
PitchBook, CB Insights, Crunchbase
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3w
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Senior Services Product Manager, WW Enterprise SW Service Products
Santa Clara, California, United States
$168k-$328k/yr OnsiteFull Time
NVIDIA
NVIDIANASDAQ: NVDA: Designs GPU-accelerated computing and artificial intelligence hardware.
8+ YOE8+ years product management experience building service products for AI software and cloud support; strong communication, strategic and tactical skills; experience with adoption/onboarding; Bachelor's or equivalent required; Master's/MBA preferred.
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4w
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Omnichannel Solutions Product Manager - Payments - Vice President
Palo Alto or Tampa or Atlanta or Jersey City or Plano
$123k-$201k/yr OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
5+ YOE5+ years product/solution experience in payments, deep omnichannel payment knowledge, experience with client discovery and solutioning, supporting sales in pricing/account planning, ability to translate customer insights into product requirements; willing to travel up to 25%.
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1mo
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Associate Product Development Manager, Old Navy Toddler Boy Knits
San Francisco, California, United States
OnsiteFull Time
Gap
GapNYSE: GAP: Retailer of apparel and accessories across multiple global brands.
Support product and vendor capability strategy, collaborate cross-functionally, manage product pipeline milestones, vendor engagement, analytics, and provide frontline supervision.
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1mo
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Product Manager (San Jose, California, United States)
San Jose, California, United States
$115k-$123k/yr OnsiteFull Time
Supermicro
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
Prefer bachelor's in engineering or business, 2+ years IT experience preferred, ability to develop product roadmaps, perform customer research, create marketing materials, support pre/post-sales, and travel up to 25%.
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3w
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Associate Product Development Manager, Old Navy Toddler Boy Knits
San Francisco, California, United States
$86k-$112k/yr OnsiteFull Time
Gap Inc.
Gap Inc.NYSE: GAP: Global specialty retailer of apparel and accessories.
Experience supporting product ideation and development, vendor engagement and production strategy, analytics for post-line adoption, and frontline team supervision.
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3w
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
Cooley
Cooley: Provides legal counsel to technology and life sciences companies.
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
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1mo
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Business Systems Analyst/ Enterprise Product Manager, Core Finance
Dublin, California, United States
$184k-$242k/yr OnsiteFull Time
Snowflake
SnowflakeNYSE: SNOW: Cloud-based platform for data storage, processing, and analytics.
5+ YOE5+ years in finance systems or product/business systems supporting Finance; hands-on Workday Financials configuration and reporting; integrations experience (EIB, Core Connectors, Studio, REST/SOAP); SQL and Snowflake desirable; strong finance/accounting knowledge.
Workday Financials, Workday EIBs, Core Connectors, Studio, REST APIs, SOAP APIs, SQL, Snowflake, Workday
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1w
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Global Product Support (GPS)
Santa Clara, California, United States
$147k-$203k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Provide product support for new products, develop procedures and BKMs, participate in FMECA and CAPA, conduct failure analysis, train account teams, and drive resolution of field issues.
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1mo
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AI Product Support Lead
San Francisco, California, United States
OnsiteFull Time
Wonderschool
Wonderschool: Software platform for child care providers and parents.
Experience running or transforming support with AI, hands-on Zendesk support and phone work, building AI-powered workflows (Lorikeet, OpenClaw, Hermes), SLAs/CSAT/NPS ownership, product brief writing, and team leadership.
Zendesk, Lorikeet, OpenClaw, Hermes
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1mo
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Product Analyst, Commercial Insurance
San Francisco or Denver or Madison or United States
$80k-$150k/yr HybridFull Time
MGT Insurance
MGT Insurance: AI-driven neo-insurer providing commercial insurance for small businesses.
3+ YOE3+ years insurance experience; strong analytics with SQL/Python/R/SAS; experience with Power BI; bachelor's degree required; product, pricing, filing, or actuarial support experience preferred.
SQL, Python, R, SAS, Power BI, OpenAI
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1mo
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Sr Product Analyst, LMS
Sunnyvale, California, United States
$124k-$168k/yr HybridFull Time
Intuitive
IntuitiveNASDAQ: ISRG: Robotic-assisted systems for minimally invasive surgery.
5+ YOEBachelor's degree; 5+ years supporting learning organizations or business technology; 3–5 years Totara LMS hands-on experience; strong LMS architecture, APIs, communication, and product/engineering collaboration skills.
Totara LMS, SAP SuccessFactors Learning, APIs
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