167 product support manager jobs at 112 companies in Massachusetts
3w
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Product Support and Training Manager
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$120k-$175k/yr HybridFull Time
5+ YOE5+ years supporting web/SaaS applications with experience in product support, training, knowledge management, supervising staff, and cross-functional collaboration.
Microsoft Office, iManage, Azure DevOps, Jira, Confluence, Agile/Scrum, CI/CD, JSON, XML, SQL
2mo
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Senior Manager, Product & Data Support
Framingham, Massachusetts, United States
$150k-$224k/yr OnsiteFull Time
8+ YOE2+ Mgmt8+ years in product support/knowledge management; experience building/rebuilding a support function; strong leadership and cross-functional collaboration.
Jira Service Management, Knowledge management systems, SaaS platforms, Data analytics tools
2mo
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Product Support Engineer
Alabama or Arkansas or Colorado or Florida or Illinois or Indiana or Kentucky or Massachusetts or Maryland or Maine or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or Pennsylvania or South Carolina or Texas or Virginia or Vermont or Washington or Wisconsin or West Virginia or District of Columbia or Medford
$95k-$110k/yr RemoteFull Time
3+ YOE3+ years supporting or operating SaaS applications; strong knowledge of APIs, integrations, and configuration-driven systems; ability to read logs and trace workflows; experience with customer-facing technical issues, vendor management, and clear documentation.
Jira, Confluence, Datadog, Splunk, Jaspersoft, QuickSight
2w
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Group Product Manager, Member Coverage & Support Platform
Boston, Massachusetts, United States
$181k-$237k/yr RemoteFull Time
7+ YOE2+ Mgmt7+ years product management, 2+ years people management, experience with technical platforms, internal tools, APIs, strong analytical and communication skills.
4d
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Senior Product Manager
Hartford or Boston or Stamford or New York City or Philadelphia
$132k-$257k/yr OnsiteFull Time
Bachelor’s degree and extensive commercial property and casualty experience with product development, underwriting support, or pricing exposure; strong communication, analytical, risk management, and regulatory skills.
Leading technology
1mo
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Product Success Manager
Arizona or California or Colorado or Florida or Georgia or Illinois or Indiana or Kansas or Maryland or Massachusetts or Michigan or Missouri or North Carolina or New Jersey or New York or Ohio or Pennsylvania or Texas or Washington
$70k-$75k/yr RemoteFull Time
3+ YOEDeliver AI Fluency curriculum, create enablement content, manage user engagement and adoption, use adoption metrics to inform interventions, and support internal product quality and advocacy.
Salesforce, Slack, AI tools, learning management systems, email, intranet
2w
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Lead Technology Product Manager, AI Clinical Decision Support
Chicago or Coppell or Tampa or Austin or Waltham or Philadelphia or Princeton or Indianapolis or Greenwood Village
$118k-$207k/yr HybridFull Time
5+ YOE5+ years product management experience in healthcare or enterprise SaaS; strong discovery, execution, analytics, communication, and stakeholder management; knowledge of AI and responsible product development.
1w
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Senior Product Operations Manager
San Francisco or San Jose or New York City or Chicago or Austin or Denver or Boston or Washington, D.C. or Philadelphia or Portland or Seattle or Miami or Alaska or Delaware or Hawaii or Idaho or Iowa or Montana or Nebraska or North Dakota or Rhode Island or South Dakota or West Virginia
$163k-$247k/yr HybridFull Time
8+ YOERequires 8+ years in Product Operations, Program Management, or related software product development support; cross-functional leadership, process and governance design, metrics, facilitation, and Jira/Confluence experience.
Jira, Confluence
2mo
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Associate Product Manager/Medical Device
Waltham, Massachusetts, United States
$100k-$130k/yr HybridFull Time
3+ YOE3+ years relevant experience, strong project management, cross-functional collaboration, product performance monitoring, post-market support, market research, and clear communication.
1mo
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Sr. Product Manager – Nanoparticles
Middleborough or Westwood
$113k-$169k/yr RemoteFull Time
3+ YOEBachelors in relevant field, 3+ years product management experience (plus 2+ years LNP equipment experience preferred), ability to define strategy, VOC, pricing, and support commercialization across global teams.
2w
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Technical Product Manager, Optum Insight API Platform
Boston or United States
$73k-$130k/yr RemoteFull Time
3+ YOE3+ years product or technical product management experience, 2+ years working with APIs/platforms, bachelor\u0002s degree or equivalent, stakeholder engagement, requirements writing, and product delivery support.
AI, API, API management platforms, developer portals, API consoles, identity platforms, observability tools, cloud-based systems
2w
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Associate Product Line Manager, Liquid Handling & Containers
Tewksbury, Massachusetts, United States
$81k-$112k/yr OnsiteFull Time
2+ YOEBachelor's degree required;2-5 years relevant experience;ability to manage product portfolio, perform market and competitive analysis, develop business cases, and support cross-functional launches;willingness to travel up to 25%.
2mo
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Co-Op, Software Product Management
Cambridge, Massachusetts, United States
OnsiteInternship
Co-op role supporting product management for scientific software: shadow users, translate workflow needs into requirements, write user stories and acceptance criteria, groom backlogs, and partner with engineering and science teams.
2w
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Product Owner, PMS & OMS
Boston, Massachusetts, United States
$120k-$225k/yr HybridFull Time
10+ YOE10+ years in asset management or financial services supporting portfolio management, trading, implementation or investment technology; strong stakeholder management, product roadmap and Agile delivery experience.
2w
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Product Owner, PMS & OMS
Boston, Massachusetts, United States
$120k-$225k/yr HybridFull Time
Wellington Management: Manages investment portfolios and provides financial research for institutions.
10+ YOE10+ years in asset management/financial services supporting portfolio management, order management, trading or investment technology; product strategy, roadmap, backlog prioritization, stakeholder management, and Agile delivery experience.
Portfolio Management System (PMS), Order Management System (OMS)
1w
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Product Owner
Massachusetts, United States
$92k-$160k/yr RemoteFull Time
5+ YOERequires 5+ years in product, business analysis, operations, project delivery, or related functions, including 2+ years supporting Agile/SAFe teams; backlog, stakeholder, UAT, and implementation experience required.
Agile, SAFe, User Acceptance Testing (UAT), Artificial Intelligence (AI)
1mo
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Technical Product Support
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
1mo
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Manager, Digital Product Management – AI Products & Platform Engineering
Boston, Massachusetts, United States
$89k-$136k/yr HybridFull Time
4+ YOEBachelor's (preferred) or equivalent, 4+ years in technology supporting cross-functional agile teams, hands-on generative AI/ML experience, MarTech and API familiarity, strong communication and troubleshooting skills.
Atlassian, Figma, Gherkin
1mo
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US Tech - AI Product Senior Associate
Tampa or Florida or North Carolina or Illinois or Ohio or South Carolina or Texas or Maryland or Virginia or New York or California or Massachusetts or Missouri or Utah or Washington or Connecticut or Georgia or Colorado or Iowa or Michigan or New Jersey or Wisconsin or Minnesota or Vermont or Tennessee or Louisiana or Oklahoma or District of Columbia or Kentucky or Alabama or Arkansas or Pennsylvania or Arizona or Oregon
$55k-$151k/yr OnsiteFull Time
3+ YOEBachelors in Technology/Organizational Behavior/Business, 3+ years supporting large transformations or software implementations, advanced Excel/PowerPoint, experience with SaaS/ERP, release management exposure, strong communication and critical thinking.
Microsoft Excel, Microsoft PowerPoint, SaaS, ERP, Agile, Waterfall
1w
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Product Support Specialist
Burlington, Massachusetts, United States
$90k-$158k/yr OnsiteFull Time
4+ YOEBachelor's degree in a technical discipline preferred, 4+ years in financial technology, financial instrument and trade lifecycle knowledge, client support skills, analytical ability, project management, and basic SQL.
Charles River IMS, SQL, OMS/EMS
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