171 product support manager jobs at 117 companies in Randolph, MA
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Senior Manager, Product & Data Support
Framingham, Massachusetts, United States
$150k-$224k/yrOnsiteFull Time
Definitive HealthcareNasdaq: DH: Publicly traded healthcare data and analytics serving life sciences, providers, and healthcare-adjacent organizations.
8+ YOE2+ Mgmt8+ years in product support/knowledge management; experience building/rebuilding a support function; strong leadership and cross-functional collaboration.
Jira Service Management, Knowledge management systems, SaaS platforms, Data analytics tools
Group Product Manager, Member Coverage & Support Platform
Boston, Massachusetts, United States
$181k-$237k/yrRemoteFull Time
Oscar HealthNYSE: OSCR: Technology-driven health insurance and managed care provider.
7+ YOE2+ Mgmt7+ years product management, 2+ years people management, experience with technical platforms, internal tools, APIs, strong analytical and communication skills.
Hartford or Boston or Stamford or New York City or Philadelphia
$132k-$257k/yrOnsiteFull Time
AXA XL: XA’s specialty-risk division providing commercial insurance, reinsurance, and risk consulting to businesses worldwide.
Bachelor’s degree and extensive commercial property and casualty experience with product development, underwriting support, or pricing exposure; strong communication, analytical, risk management, and regulatory skills.
Lead Technology Product Manager, AI Clinical Decision Support
Chicago or Coppell or Tampa or Austin or Waltham or Philadelphia or Princeton or Indianapolis or Greenwood Village
$118k-$207k/yrHybridFull Time
UpToDateEuronext Amsterdam: WKL: Providing expert software and information solutions for professionals.
5+ YOE5+ years product management experience in healthcare or enterprise SaaS; strong discovery, execution, analytics, communication, and stakeholder management; knowledge of AI and responsible product development.
San Francisco or San Jose or New York City or Chicago or Austin or Denver or Boston or Washington, D.C. or Philadelphia or Portland or Seattle or Miami or Alaska or Delaware or Hawaii or Idaho or Iowa or Montana or Nebraska or North Dakota or Rhode Island or South Dakota or West Virginia
$163k-$247k/yrHybridFull Time
Calendly: Scheduling platform that enables individuals, teams, and organizations globally to automate meetings.
8+ YOERequires 8+ years in Product Operations, Program Management, or related software product development support; cross-functional leadership, process and governance design, metrics, facilitation, and Jira/Confluence experience.
Nova Biomedical: A private US manufacturer of analytical instruments and consumables serving biopharmaceutical, clinical, veterinary, and food-and-beverage customers.
3+ YOE3+ years relevant experience, strong project management, cross-functional collaboration, product performance monitoring, post-market support, market research, and clear communication.
Albany or Andover or Atlanta or Austin or Baltimore or Boston or Charlotte or Chicago or Columbia or Denver or Hartford or Houston or Nashville or Pensacola or Tallahassee or Washington
$90k-$120k/yrRemoteFull Time
JLLNYSE: JLL: Global professional services firm specializing in real estate and investment management.
2+ MgmtBachelor’s degree or equivalent experience, 2+ years managing customer or technical support teams, strong communication and mentoring skills, product troubleshooting expertise, and operational improvement experience.
MicrofluidicsNYSE: IEX: Global industrial leader developing highly engineered components and solutions.
3+ YOEBachelors in relevant field, 3+ years product management experience (plus 2+ years LNP equipment experience preferred), ability to define strategy, VOC, pricing, and support commercialization across global teams.
Technical Product Manager, Optum Insight API Platform
Boston or United States
$73k-$130k/yrRemoteFull Time
Optum Insight: Insight is a healthcare analytics and technology-services business serving payers, providers, governments and life sciences companies.
3+ YOE3+ years product or technical product management experience, 2+ years working with APIs/platforms, bachelor\u0002s degree or equivalent, stakeholder engagement, requirements writing, and product delivery support.
AI, API, API management platforms, developer portals, API consoles, identity platforms, observability tools, cloud-based systems
Associate Product Line Manager, Liquid Handling & Containers
Tewksbury, Massachusetts, United States
$81k-$112k/yrOnsiteFull Time
CorningNYSE: GLW: Innovator in glass, ceramics, and materials science.
2+ YOEBachelor's degree required;2-5 years relevant experience;ability to manage product portfolio, perform market and competitive analysis, develop business cases, and support cross-functional launches;willingness to travel up to 25%.
Blink: Blink is a mobile-first employee experience platform helping frontline organizations connect workers, communication, and workplace tools.
Experience in product or technical support, SaaS, business applications, or technical internal communications; strong writing, project management, prioritization, troubleshooting, and collaboration skills.
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yrOnsiteFull Time
Cooley: Private law firm advising technology, life sciences and high-growth companies on deals, litigation, intellectual property and regulation.
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
Lila Sciences: Builds AI and autonomous labs for scientific discovery.
Co-op role supporting product management for scientific software: shadow users, translate workflow needs into requirements, write user stories and acceptance criteria, groom backlogs, and partner with engineering and science teams.
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
Club Car: Global manufacturer of golf cars, utility, personal transportation and other low-speed vehicles.
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
Charles River Development: Financial technology providing investment management software and services to asset managers, asset owners, insurers, and wealth managers.
4+ YOEBachelor's degree in a technical discipline preferred, 4+ years in financial technology, financial instrument and trade lifecycle knowledge, client support skills, analytical ability, project management, and basic SQL.
HarbourVest Partners: Independent private-markets investment manager serving institutional and private-wealth investors through primary, secondary-investment, infrastructure, and private-credit strategies.
7+ YOE7+ years experience in institutional client management or private markets with quantitative focus; strong analytics, communication, and product support skills; Excel/Python/R proficiency; bachelor’s or master’s preferred.
2+ YOEBachelor's in engineering preferred,2+ years product marketing/sales technical support,ability to read mechanical drawings,excellent communication and organizational skills,proficiency with Outlook, Excel, and PowerPoint.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
Atlanta or Boston or Chicago or Irvine or Miami or New York City or Philadelphia or Phoenix or Washington, D.C. or Baltimore or Cincinnati or Dallas or Denver or Houston or Kansas City or Los Angeles or Seattle or Tampa
OnsiteFull Time
Global Furniture Group: Private Canadian furniture manufacturer serving workplace, education, healthcare, and government customers across multiple markets.
3+ YOE2D/3D specs, renderings; AutoCAD, CAP 20/20, Visual Impressions; 3-6 years interior design experience; strong product knowledge and ability to support sales.