245 product support jobs at 126 companies in Seattle, WA
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Product Support Manager
Kirkland, Washington, United States
RemoteFull Time
Long Tail Health Solutions: AI platform for healthcare revenue cycle and denial management.
5+ YOE2+ MgmtBachelor's degree required; 5+ years customer/product support experience with 2+ years leading support strategy; experience building/scaling support functions in healthcare SaaS; knowledge of ticketing platforms, SLAs, and support metrics.
Tasso: Manufactures painless at-home blood collection medical devices.
1+ YOEAt least 1 year of customer service or product support experience; medical device or healthcare experience preferred. Requires troubleshooting, communication, attention to detail, and computer and telephone proficiency.
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yrOnsiteFull Time
Cooley: Provides legal counsel to technology and life sciences companies.
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
SinclairNASDAQ: SBGI: Operates television stations and produces news and sports programming
2+ YOE2+ years technical support experience; strong understanding of web technologies and CMS; problem-solving, communication, and ability to work independently; familiarity with ticketing systems and SDLC.
CMS, Jira, Confluence, Slack, Google Analytics, HTML, CSS, JavaScript
Principal Product Mgr Support Experience, Ship with Amazon
Bellevue or Nashville or Arlington or United States
$162k-$219k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
10+ YOEBachelor's degree, 10+ years product delivery experience, 7+ years customer support or contact center product experience, roadmap leadership, metrics-driven decisions, and cross-functional influence.
DocuSignNASDAQ: DOCU: Provides electronic signature and agreement management software solutions.
12+ YOERequires 12+ years of product management experience, or 8+ years with a master's degree, including search or discovery ownership, data-driven product development, cross-functional leadership, experimentation, and strong communication.
The Papé Group: Sells and services heavy machinery and industrial capital equipment.
Management experience in capital retail goods, goal setting, budgeting, personnel management, marketing/sales, Microsoft Office skills, and valid driver\u0002s license with good record.
The Papé Group: Provides capital equipment sales, rentals, and maintenance services.
Management experience in capital retail goods operations, budgeting, personnel management, sales/marketing, Microsoft Office proficiency, and valid driver's license.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
10+ YOE10+ years in engineering/support/product development, bachelor’s or master’s in computer science or related, experience with messaging/streaming/data security and cloud-native platforms, senior stakeholder influence and product strategy skills.
AI/ML, Web Content Accessibility Guidelines (WCAG) 2.2 AA
Atlanta or Boston or Chicago or Irvine or Miami or New York City or Philadelphia or Phoenix or Washington, D.C. or Baltimore or Cincinnati or Dallas or Denver or Houston or Kansas City or Los Angeles or Seattle or Tampa
OnsiteFull Time
Global Furniture Group: Manufactures and distributes furniture for office, education and healthcare.
3+ YOE2D/3D specs, renderings; AutoCAD, CAP 20/20, Visual Impressions; 3-6 years interior design experience; strong product knowledge and ability to support sales.
San Francisco or San Jose or New York City or Chicago or Austin or Denver or Boston or Washington, D.C. or Philadelphia or Portland or Seattle or Miami or Alaska or Delaware or Hawaii or Idaho or Iowa or Montana or Nebraska or North Dakota or Rhode Island or South Dakota or West Virginia
$163k-$247k/yrHybridFull Time
Calendly: Scheduling automation platform for managing meetings and appointments.
8+ YOERequires 8+ years in Product Operations, Program Management, or related software product development support; cross-functional leadership, process and governance design, metrics, facilitation, and Jira/Confluence experience.
Senior Product Owner- Tech Ex AI Assets Foundry Team
Chicago or Dallas or Los Angeles or Minneapolis or New York City or San Francisco or Seattle or Washington
$185k-$250k/yrOnsiteFull Time
West Monroe: Business and technology consultancy specializing in digital transformation.
7+ YOE7+ years product management or related experience with 2+ years supporting AI/ML or cloud products; strong Agile experience; ability to define roadmap, own backlog, and embed responsible AI practices.
Agile Space Industries: Designs and manufactures in-space chemical propulsion systems for spacecraft.
10+ YOEB.S. in engineering (or equivalent), 10+ years aerospace experience, proven monopropellant propulsion expertise, systems engineering and proposal support, SRR/PDR/CDR experience, and strong technical communication.
Regional Product Support Manager - Remote (Residency in WA, OR, ID or NV required)
Washington or Oregon or Idaho or Nevada or Antioch or Seattle
RemoteFull Time
Kleemann: Manufacturer of mobile crushing and screening plants for processing.
5+ YOEBachelor's degree or equivalent, or 5–7 years of related experience. Requires road construction equipment knowledge, technical and mechanical systems knowledge, dealer coaching, KPI analysis, and willingness to travel 50%.
Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
New York City or Seattle or Singapore or Australia
RemoteFull Time
Allium: Provides enterprise-grade standardized data infrastructure for blockchain networks.
Experienced technical support for a data/SaaS product: strong SQL, debugging, Linux, Python/Bash scripting, API and ETL familiarity, blockchain data knowledge, customer-facing incident management and documentation skills.
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
10+ YOEBachelor's in Engineering, 10+ years product design/project experience, 2+ years project management, knowledge of mechanical/electrical systems, manufacturing support, regulatory/compliance and building code familiarity; AutoCAD/CREO/SolidWorks/Oracle/Siebel experience preferred.
Canon Medical Systems USA: Sells and services advanced diagnostic medical imaging equipment.
5+ YOERequires active state driver\u0002s license, 5+ years servicing ultrasound/CT/MR/nuclear/X-Ray modalities, in-depth knowledge of multiple products, bachelor\u0002s degree or equivalent experience, and prior field technical support experience.
Bothell or California or Colorado or Massachusetts or Tennessee or Washington or Italy or Korea or Sweden or Switzerland or Canada or United Kingdom
$100k-$143k/yrOnsiteFull Time
IonQNYSE: IONQ: Develops and sells trapped-ion quantum computers and cloud services.
2+ YOEBachelor's degree in mechanical engineering or related technical discipline, 2+ years in production or hardware development, hardware troubleshooting, engineering drawings, CAD, schematics, and GD&T.