45 product support specialist jobs at 33 companies in Millbrae, CA
1mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
3w
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Product Specialist
Santa Clara, California, United States
$90k-$100k/yr OnsiteFull Time
1+ YOEBachelor's degree,1+ years experience in product marketing/business development/sales support preferred,strong analytical and communication skills,proficiency with Microsoft Office (Excel,PowerPoint),willingness to travel internationally.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, CRM
2mo
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Product Support Inspection Specialist
San Leandro, California, United States
$36-$42/hr OnsiteFull Time
3+ YOEExperience in heavy equipment or automotive service; Excel skills; strong time management; customer service; translate inspection data; CAT Inspect familiarity preferred.
Microsoft Excel, Cat Inspect
1mo
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Product Operations & QA Specialist
San Francisco or New York City
$60k-$85k/yr HybridFull Time
2+ YOEMinimum 2 years healthcare experience; QA, regression testing, triage, and support workflows; strong prioritization, communication, and problem-solving skills.
1w
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Product Specialist
Mexico City or San Francisco or Denver or Austin or Australia or India or Ireland or Turkey
$440k-$550k/yr HybridFull Time
3+ YOERequires 3+ years in customer success, technical support, or client services with technical teams; project management, technical platform expertise, data analysis, and fluent English communication skills.
Coursera, Udemy
4w
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Product Operations Specialist
Toronto or Paris or London or New York City or San Francisco or Austin
$63k-$70k/yr HybridFull Time
2+ YOERequires 2+ years in application, technical, support, product, or customer operations, strong communication, process accuracy, customer service, organization, prioritization, and cross-functional collaboration.
HTML, CSS, SQL, APIs, Data Integrations, Notion, FreshDesk, Jira, DataDog
1mo
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
1w
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Customer Support Specialist
San Francisco, California, United States
OnsiteFull Time
1+ YOERequires 1+ year of customer support or user operations experience in B2B SaaS or technology, strong written and verbal communication, product curiosity, ownership, and comfort working with ambiguity.
Pylon, Zendesk, Intercom, Salesforce, HubSpot
2w
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Technical Support Specialist
San Francisco, California, United States
$64k-$100k/yr HybridFull Time
2+ YOE2–3 years supporting technical products, degree or technical bootcamp or equivalent experience, proficiency with case management tools, HTML/CSS/APIs/SQL, strong written and verbal English, troubleshooting and communication skills.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
1mo
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Product Engagement Specialist, User Operations
San Francisco, California, United States
$216k-$240k/yr HybridFull Time
Experience coordinating product launches in support environments, building feedback and data systems, technical fluency with APIs/integrations/data flows, strong communication and cross-functional collaboration skills.
APIs
6d
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Customer Support Specialist, Time Off Support
Nevada or California or New Mexico or Colorado or El Paso or Arizona or Utah or Washington or Oregon or Los Angeles or Idaho or Montana or Wyoming or San Francisco
$22-$23/hr RemoteFull Time
1+ YOEBachelor's degree, 1–4 years of SaaS customer support experience, product troubleshooting and problem-solving skills, strong time management, and excellent written and verbal English communication.
CRM, SaaS, Slack, Microsoft 365
20h
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Senior Technical Support Specialist
Sunnyvale or Atlanta or Frisco
HybridFull Time
3+ YOERequires 3+ years in technical support or system administration, networking and security expertise, troubleshooting skills, Windows, OSX, Unix/Linux, TCP/IP, routing, switching, and security product experience.
FortiGate, Windows, OSX, Unix/Linux, TCP/IP, Fortinet Security Fabric, AI tools, KCS
2d
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Sr. Sales Support Specialist
San Jose, California, United States
$74k-$100k/yr OnsiteFull Time
8+ YOEAssociate degree required; bachelor's preferred. Requires 8+ years of sales support experience, data entry, order tracking, production scheduling, strong communication, customer service, problem-solving, and computer skills.
Microsoft Word, Microsoft Excel
1mo
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Sales Support Specialist
Concord, California, United States
$23-$31/hr HybridFull Time
Entry-level inside sales role; identify and follow up on quoted/incomplete submissions, cross-sell product lines, track activities. Requires strong interpersonal, organizational, and communication skills; Microsoft Office proficiency. Bachelor's degree preferred.
Microsoft Office
2w
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Credit Support Specialist, Analyst
San Francisco or Columbus or New York
OnsiteFull Time
4+ YOECollege degree or equivalent experience, minimum 4 years in commercial loan operations or credit/lending, knowledge of commercial loan documentation and credit products, familiarity with loan systems, strong communication and attention to detail.
HotDocs
1mo
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IT Field Support Specialist - West
San Francisco or Pleasant Hill or San Jose or Palo Alto
$70k-$80k/yr FieldFull Time
1+ YOE1–2 years IT help desk/support experience; strong Apple products and macOS knowledge; network experience; ability to lift 50 lbs; clear communication, organization, and mentoring ability; flexible travel schedule.
Apple, macOS
2mo
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Treasury Client Service Support Specialist II
Saint Louis or New York City or San Francisco or Baltimore or London or Frankfurt or Toronto
OnsiteFull Time
2+ YOEProvide treasury product support and client service; troubleshoot systems, review account setup for compliance, and research/resolve client treasury issues. Requires 2+ years financial institution experience and high school diploma or equivalent.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
6d
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Repair Specialist
San Jose, California, United States
$26-$33/hr OnsiteFull Time
Repairs medical devices using approved procedures, work instructions, and quality requirements; collaborates cross-functionally and supports production and process improvement.
1mo
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Specialist Golf
Milpitas, California, United States
$20-$28/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent; 1-3 years experience; previous retail or customer-facing experience preferred; ability to deliver product knowledge, drive sales, and support onboarding and merchandising.
2w
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Regulatory Affairs Specialist
Pleasanton, California, United States
$74k-$116k/yr OnsiteFull Time
Bachelor's degree or equivalent, ability to support product registration and regulatory submissions, knowledge of regulatory requirements and GxP, strong communication and attention to detail.
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