1,561 product support specialist jobs at 742 companies in United States
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Product Support Specialist
Miami or New York City or Denver or Dallas
$20-$31/hr RemoteFull Time
Technical support, client onboarding, or healthcare/technology operations experience preferred. Requires organized problem-solving, accurate configuration, documentation, clear communication, and ability to work independently and escalate issues appropriately.
Single Sign-On (SSO), Client Implementation Hub (CIH), H1, ClearCost, Iterable
3mo
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Product Support Specialist
Bethlehem, Pennsylvania, United States
OnsiteFull Time
Provide technical product support, SAP experience, travel up to 25%, customer-facing responsibilities; associate degree preferred.
SAP, Database software, Development software, Internet software, Project Management software, Spreadsheet software, Word Processing software
3mo
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Product Specialist Centrifuge
Winfield, West Virginia, United States
OnsiteFull Time
Technical specialist to support centrifuge products, assist customers, and coordinate with engineering and sales.
2mo
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Product Support Specialist
Denver or United States
$57k/yr HybridFull Time
Customer-facing product support role; troubleshooting software systems, chat/email support, strong verbal/written communication, analytical and time-management skills; bachelor’s degree preferred; US work authorization required.
Ui.Marketing, HubSpot, GSuite, Gmail, SQL, Mongo DB, Postgres, Google Analytics, HTML5
3mo
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Product Enablement & Support Specialist
Los Angeles, California, United States
$95k-$110k/yr HybridFull Time
3+ YOEBachelor's in CS or related,3+ years technical support/implementation experience,Familiarity with REST APIs,XML/JSON,SQL,Jira Service Management,ability to read Java and inspect logs,strong communication and training skills,Agile experience.
REST APIs, XML, JSON, SQL, Jira Service Management, Java, Salesforce, ServiceNow
1mo
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Product Support Specialist
Massachusetts or Rhode Island or New Hampshire or New York City or New Jersey
$60k-$75k/yr RemoteFull Time
1+ YOE1–3 years supporting SaaS products and customer service; strong troubleshooting, communication, documentation, and working knowledge of core security concepts.
Zendesk, email
2d
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Product Support Specialist
Boston, Massachusetts, United States
HybridFull Time
Experience in product or technical support, SaaS, business applications, or technical internal communications; strong writing, project management, prioritization, troubleshooting, and collaboration skills.
HTML, CSS, SQL, APIs, AI tools
2mo
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Product Support Specialist
Newark, Delaware, United States
$18-$20/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ year data entry and 1+ year customer service experience, proficiency with Microsoft Office (Word, Excel, Outlook), strong organization and analytical skills, ability to work onsite in Newark DE with occasional Saturdays.
Microsoft Word, Microsoft Excel, Microsoft Outlook
2mo
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Product Support Specialist
Chicago, Illinois, United States
$50k-$60k/yr HybridFull Time
Experience troubleshooting hardware and software for telematics products, ticket triage, project management for repair initiatives, stakeholder collaboration, data-driven support analysis, and strong communication skills.
1w
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Product Support Specialist
United States or San Francisco or Portland or Seattle or Denver or New York City
$60k-$75k/yr RemoteFull Time
Technical or software support experience, high-volume ticket management, strong written and verbal communication, customer empathy, issue investigation, and cross-functional collaboration with product and engineering teams.
iOS, Android, Zendesk, Jira, Ada
3mo
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Specialist, Product Support
Bartlett, Tennessee, United States
$48k-$58k/yr HybridFull Time
3+ YOEMinimum 3 years in customer service with technical support for imaging/document products and network standards; HS diploma or GED; Associate's degree preferred; CompTIA A+, PDI+, Network+ preferred.
Networking (Ethernet, Wi-Fi), Desktop and mobile OS, Brother applications and systems
2mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
2mo
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Product Support Specialist
New York City, New York, United States
$95k-$110k/yr OnsiteFull Time
2+ YOE2+ years client-facing/support experience (2-5 preferred), B2B/fintech/SaaS experience preferred, strong troubleshooting and communication skills, product-first mentality, mentoring experience, ability to escalate and document issues.
3mo
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1631 PRODUCT SUPPORT SPECIALIST
United States
RemoteFull Time
Remote, full-time Product Support Analyst with QA testing, product operations, and cross-functional collaboration experience.
SQL, Power Apps, Power Automate, Issue Tracking Systems
4w
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Product Support Specialist
Detroit or United States or Canada
$60k-$70k/yr RemoteFull Time
2+ YOE2+ years SaaS customer support experience, strong multichannel communication, troubleshooting, and analytical skills; proficiency with support platforms and ability to train and assist customers.
Salesforce, Intercom, Asana, G-Suite, Atlassian (Jira & Confluence), Slack, Zendesk
4d
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Product Support Specialist
Chicago, Illinois, United States
$60k-$65k/yr HybridFull Time
2+ YOERequires 2+ years of SaaS technical support experience, troubleshooting and escalation skills, support operations improvement experience, Excel proficiency, and strong communication. Bachelor's degree or equivalent experience required.
Zendesk, Zoom, Jira, Microsoft Excel, macOS, Windows
1w
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Product Support Specialist
Stone Ridge, New York, United States
$50k-$60k/yr RemoteFull Time
2+ YOERequires 2+ years in customer or technical support, Tier 1 and Tier 2 ownership, support-platform experience, AI automation configuration, clear technical communication, sound judgment, and strong organization.
Intercom, Zendesk, Latis, PCF, Scope 3, AI-assisted triage
4d
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Product Management Support Specialist
Duluth, Georgia, United States
OnsiteFull Time
1+ YOEBachelor's degree in business engineering, marketing, supply chain, or related field; 1+ year of relevant industrial experience; proficiency with Microsoft Excel and PowerPoint; strong communication and organizational skills.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint
3d
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Product Specialist
Grandview, Missouri, United States
OnsiteFull Time
2+ YOERequires 2+ years in product support, technical sales, or a related product/commercial role; CRM and ERP knowledge; strong communication; and a bachelor's degree or equivalent experience.
CRM, ERP, SugarSell, AS/400, Edge/Atlas
2mo
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Product Specialist
Grove City, Ohio, United States
HybridFull Time
2+ YOE2+ years customer-facing product support or help desk experience; experience with requirements gathering, QA/testing, ticketing systems, and productivity/collaboration tools (e.g., Jira, Confluence).
Jira, Confluence
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