42 product support specialist jobs at 34 companies in Triangle, VA
1mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
4w
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IT Product Support Specialist
Washington DC, District of Columbia, United States
$69k-$77k/yr RemoteFull Time
1+ YOE1+ years IT or service-desk experience supporting business systems (Salesforce, NetSuite); experience with Jira Service Desk/ServiceNow, Dayforce, DocuSign, and Google Workspace; bachelor's degree or equivalent.
Salesforce, NetSuite, Dayforce, DocuSign, Google Workspace, Jira Service Desk, ServiceNow, Workato, MuleSoft
2mo
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Product Application Specialist
Atlanta or Boston or Chicago or Irvine or Miami or New York City or Philadelphia or Phoenix or Washington, D.C. or Baltimore or Cincinnati or Dallas or Denver or Houston or Kansas City or Los Angeles or Seattle or Tampa
OnsiteFull Time
3+ YOE2D/3D specs, renderings; AutoCAD, CAP 20/20, Visual Impressions; 3-6 years interior design experience; strong product knowledge and ability to support sales.
AutoCAD, CAP 20/20, Visual Impressions
1d
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Technical Support Specialist
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
5+ YOE5+ years of technical or customer support experience in SaaS or product environments, web application troubleshooting, strong problem-solving, and excellent written and verbal English communication.
SaaS, Jira, SQL
1w
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Customer Support Specialist (Remote)
New Mexico or Utah or West Jordan or Washington or Centreville or Texas or United States
RemoteFull Time
3+ YOERequires 3 years of related SaaS support experience or 1 year supporting Neumo products, plus a bachelor's degree or equivalent experience; troubleshooting, communication, ticketing, and system administration skills required.
Anti-Virus Software, Microsoft Active Directory, Microsoft Domain Name Services, Microsoft Dynamic Host Configuration Protocol, Microsoft Windows, Network Printers, Microsoft Office Suite, Salesforce, Zendesk, Customer Relationship Management (CRM)
1mo
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Sales Support Specialist
Culpeper, Virginia, United States
OnsiteFull Time
High school diploma, proficient in Microsoft Office/Excel, strong communication and math skills, attention to detail, order processing and customer service experience, knowledge of product lines and pricing.
Microsoft Office, Microsoft Excel, Teladoc
5d
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Contract Support Specialist
Washington, District of Columbia, United States
$88k-$91k/yr HybridFull Time
2+ YOEBA in business or humanities, or BS plus 2+ years relevant contracts experience; strong writing, communication, organization, stakeholder management, and proficiency with Microsoft products, Dropbox, Salesforce, Adobe Acrobat, and DocuSign.
Microsoft products and services, Dropbox, Salesforce, Adobe Acrobat, DocuSign, CMS
3w
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IT Technical Support Specialist
Washington, District of Columbia, United States
$80k-$90k/yr HybridFull Time
3+ YOEBachelor's or equivalent experience, 3+ years supporting Microsoft cloud/products listed, 4+ years documentation experience, strong communication and troubleshooting, ability to pass drug screen and background check, ability to obtain required clearances.
Microsoft Office 365 E5, Microsoft OneDrive, Microsoft Teams, Microsoft SharePoint Online, Microsoft Intune, Microsoft Defender, Microsoft Security and Compliance Center, Microsoft Azure, Active Directory, Microsoft Deployment Toolkit, Microsoft Surface data Eraser, Windows 7, Windows 10, Microsoft Office 2010+, Microsoft Word, Microsoft Excel, Microsoft Outlook, VPN, 2 Factor Authentication, Mersive/Solstice
3mo
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Program Support Specialist (Radiation Health Program)
Bethesda, Maryland, United States
$75k-$80k/yr OnsiteFull Time
1+ YOEAssociate degree,1+ year supporting lab/technical or quality-controlled operations,knowledge of ionizing radiation dosimetry,proficiency with SQL,EMR/Office tools,attention to detail,and ability to meet production timeliness;U.S. citizenship and active secret clearance required.
SQL, Microsoft Excel, Power BI, Microsoft Access, Microsoft PowerPoint, Microsoft Publisher, Microsoft Office Suite
1mo
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Product Operations Technical Specialist, Air Defense
Washington, District of Columbia, United States
$98k-$130k/yr OnsiteFull Time
Identify, triage, and resolve incidents for deployed air defense systems; perform root cause and trend analysis; support fleet sustainment, data-driven decision making, and cross-functional coordination. Eligible for U.S. Secret clearance and willingness to work non-standard hours/weekends.
Lattice OS, Linux Command Line Interface (CLI)
2w
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Analystic Tradecraft Compliance Specialist Product Evaluation Support (Mid)
Washington, District of Columbia, United States
$140k-$155k/yr OnsiteFull Time
8+ YOERequires TS/SCI clearance, ability to obtain a polygraph, bachelor\u0002s degree, 8 years experience, in-depth knowledge of ICD 203 and experience as a senior analyst or product evaluator; able to develop metrics and assessment measures.
3w
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Analytic Objectivity and Process Survey Support Specialist
McLean, Virginia, United States
$140k-$155k/yr OnsiteFull Time
6+ YOETS/SCI with Polygraph; typically BS with 8–12 years or MS with 6–10 years; expertise with survey tools, survey data analysis, quantitative methods, and data visualization; experience advising on intelligence products.
LimeSurvey, Tableau, Microsoft Excel, IBM SPSS
3w
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Analytic Objectivity and Process Survey Support Specialist
McLean, Virginia, United States
$104k-$166k/yr OnsiteFull Time
8+ YOETS/SCI with Poly required; typically BS+8–12 years or MS+6–10 years (or 4 additional years in lieu of degree); expertise in survey design, administration, analysis, and visualization; experience with intelligence products.
LimeSurvey, Tableau, Microsoft Excel, IBM SPSS, AI/LLM tools
2mo
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Analytic Tradecraft Compliance Specialist Product Evaluation Support (Mid)
Washington, District of Columbia, United States
$140k-$155k/yr OnsiteFull Time
8+ YOEBachelor's degree, 8 years of experience, current U.S. Government TS/SCI clearance, polygraph eligibility, and in-depth ICD 203 experience in intelligence product review or evaluation.
Intelligence Community Directive 203 (ICD 203)
1mo
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Lead Child Welfare Specialist
Reston or United States
$81k-$139k/yr RemoteFull Time
7+ YOE7+ years product management/analysis experience; experience modernizing web systems and federal/state program support apps; agile delivery experience; stakeholder engagement; translate needs into roadmaps, backlogs, user stories, and release plans.
AWS, Drupal, PHP, Symfony, MySQL, Jaspersoft, Tableau, Qualtrics
1mo
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Clinical Specialist, Endovascular
Washington or Virginia or United States
$61k-$123k/yr FieldFull Time
2+ YOEField-based clinical specialist for vascular products; bachelor's degree or equivalent; 2+ years related experience; ability to travel 50%; case planning and support, clinical education, and customer training skills.
3mo
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Admission and Enrollment Specialist II
Arlington, Virginia, United States
OnsiteFull Time
5+ YOEBachelor’s degree with 5 years’ office experience or 3 years as Admission and Enrollment Specialist I/Program Assistant II; active Secret Security Clearance; proficient with MS Office and Google products; experience with ServiceNow, PeopleSoft, Salesforce.
MS Office, Google products, ServiceNow, PeopleSoft, Salesforce
2w
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Procurement Specialist
Phoenix or South Bend or Plymouth or Sterling
OnsiteFull Time
1+ YOESource, negotiate, and purchase materials; manage inventory and forecasts; 1–2 years production/logistics experience; bachelor\u0002s degree preferred; must work core business hours and maintain reliable internet.
1mo
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Retail Sales Support Specialist - Cavlin Klein/Tommy/Kors/Lauren/PVH Dress Shirts, Montgomery Mall - Full Time
Bethesda, Maryland, United States
$18-$21/hr OnsiteFull Time
Deliver memorable customer experience, product expertise, merchandise execution, frequent standing and lifting, and flexible availability including nights, weekends and holidays.
computers, handheld equipment, cash register
3mo
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US-Technical Specialist
Columbia, Maryland, United States
OnsiteAll Commitments Available
Retail technical support and customer service role with troubleshooting, product knowledge, and teamwork.
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