452 product support jobs at 260 companies in Washington, DC

2w
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Product Support and Training Manager
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$120k-$175k/yr HybridFull Time
Cooley
Cooley: Provides legal counsel to technology and life sciences companies.
5+ YOE5+ years supporting web/SaaS applications with experience in product support, training, knowledge management, supervising staff, and cross-functional collaboration.
Microsoft Office, iManage, Azure DevOps, Jira, Confluence, Agile/Scrum, CI/CD, JSON, XML, SQL
1mo
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Product Support Engineer
United States or Texas or San Francisco or New York City or Washington
$90k-$121k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOEB.S. in CS/Engineering, 6+ years technical support/field/systems engineering with distributed hardware-integrated products, familiarity with ELD rules, strong customer communication, incident response, and on-call experience.
Jira, Python, SQL, Tableau, Tofu
1w
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Product Support Analyst
Rockville, Maryland, United States
$118k-$201k/yr HybridFull Time
BAE Systems
BAE SystemsLondon Stock Exchange: BA: Designs and manufactures advanced defense and aerospace systems.
6+ YOEBachelor’s degree with 6 years of DoD or large-scale weapon system experience, or master’s degree with 4 years. Requires product support, project management, risk mitigation, stakeholder communication, and DoD systems experience.
Life Cycle Sustainment Plans, Contractor Logistics Support, Performance Based Logistics, Model Based Engineering, Microsoft PowerPoint
3mo
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Product Support Engineer
Fairfax or United States
OnsiteFull Time
Daon
Daon: Provides biometric identity verification and authentication software solutions.
1+ YOEBachelor's in CS or related field; 1–3 years in technical/customer-facing support; English and Spanish; experience with ticketing and scripting.
Python, Objective-C/Swift, Java/Kotlin, JavaScript, PowerShell, Bash, REST APIs, TLS/SSL, Apache Tomcat, SQL, Linux, Red Hat Enterprise Linux, Java, AWS
1mo
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Product Support Engineer
Annapolis Junction, Maryland, United States
$165k-$175k/yr OnsiteFull Time
Brandes Associates
Brandes Associates: Provides engineering, software, and program support to defense agencies.
5+ YOE5+ years supporting/integrating software in customer-facing roles; experience with Linux/Windows, Java, Bash, webservers, SQL, PKI, networking; DoD 8140-compliant certs (CompTIA Network+ or Security+); TS/SCI clearance and US citizenship required.
Linux, Windows, Java, Bash, Bash Scripting, JavaScript, MySQL, MSSQL, Jetty, Apache, IIS, PKI
3mo
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Product Service Support Technician
Frederick, Maryland, United States
$18/hr OnsiteFull Time
Inotiv
InotivNASDAQ: NOTV: A contract research organization providing nonclinical drug development services.
Support day-to-day care of animals; prepare and maintain products and services; follow SOPs; record-keeping; English communication; team-oriented.
sterilization equipment, washing equipment, inventory management
3w
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IT Product Support Specialist
Washington DC, District of Columbia, United States
$69k-$77k/yr RemoteFull Time
Great Minds
Great Minds: Develops and publishes high-quality K-12 instructional curriculum materials.
1+ YOE1+ years IT or service-desk experience supporting business systems (Salesforce, NetSuite); experience with Jira Service Desk/ServiceNow, Dayforce, DocuSign, and Google Workspace; bachelor's degree or equivalent.
Salesforce, NetSuite, Dayforce, DocuSign, Google Workspace, Jira Service Desk, ServiceNow, Workato, MuleSoft
1w
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Product Support Engineer
Annapolis Junction, Maryland, United States
$60k-$180k/yr OnsiteFull Time
M9 Solutions
M9 Solutions: Provides IT modernization and technology services to federal agencies.
5+ YOEActive TS/SCI with Full Scope Polygraph, bachelor’s degree in a technical field, 5+ years systems/engineering experience, Linux/Windows and Java troubleshooting, Bash and SQL familiarity.
Linux, Windows, Java, Bash, JavaScript, SQL, MySQL, MSSQL, Jetty, Apache, IIS, PKI
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Product Support Engineer (Entry-Level)
Baltimore, Maryland, United States
$64k-$96k/yr OnsiteFull Time
ST Engineering
ST EngineeringSingapore Exchange: S63: Global technology, defense, and engineering group.
Bachelor's degree in mechanical or aerospace engineering required. Requires technical analysis, customer support, communication, problem-solving, and U.S. Person status or export-control authorization.
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Senior Product Strategist and Product Owner Coach (Remote)
Reston, Virginia, United States
$81k-$139k/yr RemoteFull Time
ICF
ICFNASDAQ: ICFI: Provides strategic consulting and technology services to global organizations.
7+ YOEBachelor’s degree and 7+ years in product strategy, management, ownership, transformation, program management, evaluation, or organizational change; 5+ years supporting product owners with Agile or related frameworks.
Agile, Scrum, Lean, Design Thinking, Human-Centered Design, Product Management
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Logistics and Product Support Analyst, Senior
Washington, District of Columbia, United States
$69k-$158k/yr OnsiteFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Consulting and technology services for government and commercial clients
8+ YOE8+ years DoD product support or lifecycle logistics experience, Top Secret clearance, HS diploma/GED, knowledge of DoD acquisition/AAF and 12 IPS elements, able to develop LCSPs and product support strategies.
Microsoft Office 365 Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft SharePoint
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Product Manager - Washington, DC
Washington or Falls Church
OnsiteContract
Creative Information Technology
Creative Information Technology: Provides IT solutions and software for government and healthcare sectors.
5+ YOE5+ years product management with 4+ years supporting security engineering, Bachelor's in IT or equivalent, experience with federal cybersecurity frameworks, Agile, DevOps, stakeholder management, and security product roadmaps.
DevSecOps, DevOps, NIST SP 800-53, NIST Cybersecurity Framework, OMB Memorandum M-22-09, Agile
1mo
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Product Manager - CMS
Columbia or Baltimore or Bethesda
RemoteFull Time
APV
APV: Provides information technology and consulting services to government agencies.
7+ YOE7+ years product management or related experience; direct CMS/system support experience; bachelor's degree; ability to obtain High-Risk Public Trust; experience with user research, backlog management, and stakeholder coordination.
Jira, Confluence, Mural, GitHub, Microsoft Teams, Snowflake
1w
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Product Management Support Lead
Arlington, Virginia, United States
$95k-$120k/yr OnsiteFull Time
Tecolote Research
Tecolote Research: Provides defense acquisition consulting, analytics, and software solutions.
10+ YOEUS citizenship,10+ years professional experience,Bachelor's degree required,ability to obtain Secret clearance,DHS suitability,expertise in Microsoft Excel,and independent work capability.
Microsoft Excel
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Product Support Manager, IPS
Hanover, Maryland, United States
$119k-$178k/yr HybridFull Time
Oceaneering
OceaneeringNYSE: OII: Global provider of engineered services for offshore energy industries.
8+ YOE8+ MgmtBachelor's degree in supply chain/engineering/business or technical field; 8+ years engineering/IPS experience; 8+ years leading multidisciplinary teams; knowledge of IPS plans, FMECA, RM&A, FAR/DFAR; Top Secret clearance eligible.
1w
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Product Support Representative- PSR
Bealeton, Virginia, United States
FieldFull Time
Linder Industrial Machinery
Linder Industrial Machinery: Sells and services heavy construction and agricultural equipment.
Associate degree or equivalent, heavy equipment industry experience, mechanical aptitude, computer proficiency, maintenance and repair knowledge, relationship-building skills, and strong verbal and written communication.
Komtrax, Customer Relationship Management (CRM)
1mo
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Senior Product Manager
Arlington, Virginia, United States
OnsiteFull Time
Agile Defense
Agile Defense: Provides IT modernization and cybersecurity for federal government agencies.
8+ YOE5+ MgmtBachelor's in related field or equivalent experience, 8+ years product management, 5+ years in SAFe, 5+ years managing cross-functional teams, 3+ years supporting DoD/federal customers, Top Secret clearance required, proficiency with Jira/Jira Align/Azure DevOps/Confluence.
Jira, Jira Align, Azure DevOps, Confluence
2mo
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Product Application Specialist
Atlanta or Boston or Chicago or Irvine or Miami or New York City or Philadelphia or Phoenix or Washington, D.C. or Baltimore or Cincinnati or Dallas or Denver or Houston or Kansas City or Los Angeles or Seattle or Tampa
OnsiteFull Time
Global Furniture Group
Global Furniture Group: Manufactures and distributes furniture for office, education and healthcare.
3+ YOE2D/3D specs, renderings; AutoCAD, CAP 20/20, Visual Impressions; 3-6 years interior design experience; strong product knowledge and ability to support sales.
AutoCAD, CAP 20/20, Visual Impressions
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Senior Product Operations Manager
San Francisco or San Jose or New York City or Chicago or Austin or Denver or Boston or Washington, D.C. or Philadelphia or Portland or Seattle or Miami or Alaska or Delaware or Hawaii or Idaho or Iowa or Montana or Nebraska or North Dakota or Rhode Island or South Dakota or West Virginia
$163k-$247k/yr HybridFull Time
Calendly
Calendly: Scheduling automation platform for managing meetings and appointments.
8+ YOERequires 8+ years in Product Operations, Program Management, or related software product development support; cross-functional leadership, process and governance design, metrics, facilitation, and Jira/Confluence experience.
Jira, Confluence
2mo
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AI Product Manager – SME
Columbia, Maryland, United States
OnsiteFull Time
ARSIEM
ARSIEM: Provides cybersecurity and software engineering to government agencies.
15+ YOERequires extensive product management experience supporting AI/data/software efforts in government or complex enterprises; deep stakeholder management, roadmap planning, and AI literacy; active TS/SCI with polygraph and U.S. citizenship.