238 production support engineer jobs at 110 companies in Hercules, CA
3mo
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Internal Production Support Engineer
Fremont, California, United States
$100k-$130k/yr OnsiteFull Time
3+ YOEBachelor's in engineering or equivalent experience; 3+ years in manufacturing or equipment troubleshooting; experience with ITRS, Splunk, Datadog; Shell/Python scripting; RCA, automation, system maintenance, and incident management.
ITRS, Splunk, Datadog, Shell, Python
2w
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Senior Production Support Engineer
United States or Oakland
$87k-$108k/yr RemoteFull Time
8+ YOE8+ years in production/technical support for B2B customers; strong SQL, API and incident management skills; Datadog and logging experience; payments industry knowledge preferred.
cURL, SQL, Datadog, Salesforce, Jira
2w
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Senior Production Support Engineer
United States or Oakland
$87k-$127k/yr HybridFull Time
8+ YOE8+ years in technical/production support for B2B customers; strong API, SQL, logging/monitoring, incident and escalation management; payments experience preferred; strong communication and troubleshooting skills.
cURL, SQL, Datadog, Salesforce, Jira
1mo
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Production Engineer (Contract)
San Francisco or South San Francisco
$50-$60/hr OnsiteContract
1+ YOEBachelor's degree, 1–2 years software development or production support experience, proficiency in Python, databases, Git/CI-CD, cloud platforms, and strong problem-solving and communication skills.
Python, SAS, PostgreSQL, MySQL, MongoDB, Git, CI/CD, AWS, GCP, Azure, Lambda, EC2, DynamoDB, S3, API Gateway, Terraform, Docker, Kubernetes, GraphQL, RESTful
4w
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AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yr OnsiteFull Time
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
1mo
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Production Support Engineering SMTS
Redwood City, California, United States
$179k-$246k/yr OnsiteFull Time
8+ YOE8+ years in enterprise architecture/DevOps or Informatica engineering; experience embedding AI/ML into CI/CD, enterprise monitoring, and delivering complex infrastructure as an individual contributor.
GitHub Actions, Copado, Kibana, Prometheus, Grafana, Informatica
1mo
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Global Product Support Engineer III - CMP
Austin or Santa Clara
$108k-$149k/yr OnsiteFull Time
Experience supporting semiconductor or capital equipment products, developing procedures/BKMs, performing failure analysis, training engineers, and working with quality/manufacturing teams; ability to travel ~50%.
3w
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Senior Product Support Engineer
San Carlos, California, United States
$145k-$196k/yr FieldFull Time
8+ YOEBachelor's in engineering/biotech, 8+ years supporting complex instruments, strong electromechanical/fluidics/optics troubleshooting, Linux experience, schematic literacy, excellent communication and RCA skills.
Linux
2mo
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Senior Storage Production Engineer - DGX Cloud
Santa Clara or United States
$176k-$334k/yr HybridFull Time
8+ YOEBS or equivalent with 8+ years experience; expertise in distributed/high-performance storage and protocols, Linux, programming (C/C++, Java, Python, Go, NodeJS, Bash), automation and observability tools, and on-call production support.
Kubernetes, C/C++, Java, Python, Go, NodeJS, Bash, Ansible, Chef, Puppet, Terraform, InfluxDB, Prometheus, Grafana, Elastic Stack, Git, CI/CD, Linux, OpenStack, NFS, SMB, iSCSI, S3, Fibre Channel, RDMA, NVMe over Fabrics
1mo
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Product Support Engineer
United States or Texas or San Francisco or New York City or Washington
$90k-$121k/yr RemoteFull Time
6+ YOEB.S. in CS/Engineering, 6+ years technical support/field/systems engineering with distributed hardware-integrated products, familiarity with ELD rules, strong customer communication, incident response, and on-call experience.
Jira, Python, SQL, Tableau, Tofu
2w
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Global Product Support Engineer 4
Fremont, California, United States
$104k-$231k/yr OnsiteFull Time
8+ YOEBS/AS in Electrical or Mechanical Engineering (Bachelor's preferred), typically 8+ years semiconductor equipment experience, field service and customer support experience, ability to lead escalations and technical investigations, travel ~50% annually.
1mo
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Product Support Engineer
San Francisco, California, United States
$100k-$150k/yr OnsiteFull Time
2+ YOE2+ years in technical/product support or similar; strong troubleshooting with APIs, SDKs, logs; excellent written and verbal communication; comfortable debugging and collaborating with engineering.
APIs, SDKs, Python, JavaScript, TypeScript, Slack
2mo
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Support Engineer
San Francisco or New York City or Seattle
$210k-$250k/yr HybridFull Time
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
APIs, CLI, Bash, Python, JavaScript, SQL, OAuth, SAML
1mo
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Developer Support Engineer
San Francisco, California, United States
$157k-$205k/yr HybridFull Time
Braintrust: Platform for evaluating and monitoring AI model performance.
1+ YOE1+ year supporting developer-facing products, ability to read/debug Python or TypeScript, API/SDK troubleshooting, on-call participation, strong communication and problem-solving skills.
Python, TypeScript, Slack, OpenAI, Anthropic, Terraform, Kubernetes
2mo
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Customer Support Engineer
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
FHIR, HL7, SMART on FHIR, Pylon
2w
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Technical Product Support Engineer
Santa Clara, California, United States
$111k-$152k/yr OnsiteFull Time
Provide technical support, escalations, installations, troubleshooting, system performance reporting, and documentation for customer equipment.
2w
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Product Support Engineer, BioPharma - ONSITE
San Jose or Fremont or Newark
$105k-$115k/yr OnsiteFull Time
3+ YOEBachelor's in life science or engineering, 3+ years hands-on engineering experience in life sciences or labs, experience creating service documentation and training, strong troubleshooting and communication skills, able to lift 50 lbs, up to 30% travel.
FMEA, Poka-Yoke
2d
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Product Support Engineer
Oakland or Bolingbrook or San Francisco or Chicago
OnsiteFull Time
7+ YOERequires 7+ years in industrial automation, robotics, or manufacturing equipment; strong mechanical, electrical, controls, and automation troubleshooting; and experience with PLCs, robots, safety equipment, vision, or networking.
PLC, industrial robots, vision, networking
2w
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Global Product Support Engineer 4
Fremont, California, United States
$104k-$231k/yr OnsiteFull Time
8+ YOEBS/AS in EE/ME preferred, typically 8+ years semiconductor equipment and field support experience, strong troubleshooting, escalation, customer-facing and technical leadership skills.
1mo
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Engineer - computer Systems Support
Cupertino, California, United States
$80k-$110k/yr OnsiteFull Time
8+ YOE8+ years experience; proficiency with Microsoft Excel, Numbers, large data sets, Apple products; familiarity with Nimbus, Webex, Slack; strong communication and procurement/PR skills.
Microsoft Excel, Numbers, Apple Products, Nimbus, Webex, Slack, Webcycle, eApproval, Balance
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