445 remote support jobs at 284 companies in Massachusetts
1mo
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(Remote) Director, Support Services
Rhode Island or Pennsylvania or Virginia or Saskatchewan or Ontario or Georgia or Florida or Massachusetts or North Carolina or Manitoba or United States or Canada
$100k-$120k/yr RemoteFull Time
8+ YOE3+ Mgmt8+ years progressive leadership in client/technical support, healthcare technology support experience, deep knowledge of EMR/EHR and HIPAA, experience with KPIs, budgets and workforce planning, comfort with AI/automation, valid passport and ability to travel ~20%.
EMR, EHR, Microsoft Dynamics 365 CRM
1mo
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(Remote) Director, Support Services
Rhode Island or Pennsylvania or Virginia or Georgia or Florida or Massachusetts or North Carolina or Saskatchewan or Ontario or Manitoba
$100k-$120k/yr RemoteFull Time
Harris ComputerToronto Stock Exchange: CSU: Provides mission-critical software solutions and cloud-based healthcare records and practice management platforms for public sector and healthcare organizations.
8+ YOE8+ years leading client/technical support in healthcare technology; experience with EMR/EHR and practice management; strong operational, analytical, financial, and people leadership; ability to travel ~20% and hold valid passport.
Harris CareTracker, EMR/EHR, Microsoft Dynamics 365 CRM
2d
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Remote Customer Support Agent (P&C)
Augusta or Gilbert or Dallas or Sandy or Buffalo or Tampa or Memphis or Palo Alto or New York City or Chicago or Toronto or Colorado or Massachusetts or North Carolina or New Jersey or Nevada or Oregon or Virginia
$19-$21/hr RemoteFull Time
2+ YOE2+ years call center experience, strong multitasking and communication skills, ability to retain customers, P&C license obtainable within 60 days, remote work capability.
2mo
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Sales Support
Waltham, Massachusetts, United States
$60k-$80k/yr HybridFull Time
0+ YOEEntry-level sales and customer support role requiring STEM foundation, strong communication, and ability to work onsite with some remote work.
Cisco, Commvault, Dell, HP, IBM, Lenovo, VMware
9h
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Fueling Operations Support Manager - REMOTE
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yr RemoteFull Time
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
2d
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Billing Support Representative
Alabama or Arizona or Florida or Georgia or Kentucky or Louisiana or Massachusetts or Missouri or North Carolina or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
RemoteFull Time
3+ YOE3+ years insurance or billing support experience, HS diploma/GED, strong Microsoft Office and Excel skills, excellent written/verbal communication, remote work setup with high-speed internet.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Slack, Zendesk
1w
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Castle Support Specialist, Bilingual
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
2+ YOEMaster's degree in a behavioral health field, active clinical license, 2+ years behavioral health or solution-focused support experience, motivational interviewing and care coordination skills, bilingual English/Spanish, ability to meet performance metrics and work remote schedule.
3w
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PACS Technical Support Management Manager - Full Time - Remote
Georgia or Idaho or Wyoming or West Virginia or Wisconsin or Washington or Virginia or Utah or Texas or Tennessee or South Dakota or South Carolina or Pennsylvania or Oregon or Oklahoma or Ohio or New York or Nevada or New Mexico or New Jersey or New Hampshire or Nebraska or North Carolina or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kentucky or Kansas or Indiana or Illinois or Iowa or Florida or Delaware or District of Columbia or Colorado or California or Arizona or Arkansas or Alabama
$91k-$110k/yr RemoteFull Time
5+ YOE5+ MgmtBachelor's or equivalent; 5+ years leadership in technical/customer support, 5+ years TAM or PACS experience, DICOM and PostgreSQL experience, healthcare IT background, critical thinking, travel ability.
OnePACS, Digital Imaging and Communications in Medicine (DICOM), PostgreSQL, Mirth, HL7, Confluence, JIRA, Salesforce
2mo
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Support Specialist
California or Oregon or Washington or Ohio or Virginia or Texas or Maryland or Massachusetts or North Carolina or Tennessee or Colorado or Utah or Georgia or Florida
RemoteFull Time
2+ YOEProactive, detail-oriented support specialist with ~2+ years software support or customer service experience; strong technical aptitude, precision, documentation skills, and experience with helpdesk/project tools.
Notion, Zendesk
2mo
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Record Retrieval Call Support (29723)
Danvers, Massachusetts, United States
$12/hr RemoteFull Time
1+ YOERecord retrieval support role requiring outbound calls, basic MS Office, strong communication, and multi-tasking abilities (1 year preferred in record retrieval; 1 year MS Office; 3 years computer skills).
Microsoft Office
1mo
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Insurance Customer Support Associate - Remote - El Paso
El Paso or Austin or Washington or Alaska or California or Hawaii or Colorado or Florida or Illinois or Massachusetts or New Jersey or New York or Washington or United States
$14-$17/hr RemoteFull Time
0.5+ YOE6+ months customer service experience, high school diploma or equivalent, HIPAA integrity, computer experience, high-speed internet (>15 Mbps), USB wired headset recommended, and a smartphone or iOS/Android device for daily log-in.
iOS, Android, USB wired headset, webcam
1mo
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Insurance Customer Support Associate - Remote - El Paso
El Paso or Austin or Alaska or California or Hawaii or Colorado or Florida or Illinois or Massachusetts or New Jersey or New York or Washington or District of Columbia or United States
$14-$17/hr RemoteFull Time
0.5+ YOE6+ months customer service experience, high school diploma or equivalent, HIPAA integrity, computer experience, high-speed internet (>15 Mbps), headset and smartphone/iOS or Android device for daily login.
1mo
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Team Lead, Support
Arkansas or Arizona or Colorado or Florida or Georgia or Idaho or Indiana or Illinois or Iowa or Kansas or Massachusetts or Maryland or Minnesota or Missouri or Montana or North Carolina or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia
$55k-$65k/yr RemoteFull Time
Several years in customer support with lead/coach experience, strong written communication, escalation handling, analytics comfort, familiarity with HubSpot and Google Workspace, ability to coach and run reporting, and U.S. work eligibility.
HubSpot, Slack, Gmail, Google Calendar, Google Docs, Google Forms, Google Sheets
2mo
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Support Engineer
India or California or Boston or Florida or Oregon or Seattle or Texas or Bengaluru
RemoteFull Time
Provide technical customer support, troubleshoot cloud data platforms, perform root-cause analysis, document escalations, and work East Coast (ET) hours.
Snowflake, Databricks, BigQuery, SQL
1mo
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Support Engineer
Boston, Massachusetts, United States
RemoteFull Time
3+ YOE3+ years in SaaS technical/support engineering, experience with Zendesk, strong troubleshooting and written communication, ability to manage high-volume ticket queues, familiarity with APIs/PLM/PIM is a plus.
Zendesk, PLM, PIM, APIs
2w
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RTS Sr Technical Support Specialist.
Stafford Springs or Connecticut or Arvada or Amherst or Allen or Ashburn or Anderson
$50-$74/hr RemoteFull Time
5+ YOEAssociate degree or 5+ years technical experience with electron microscopy; strong multidisciplinary troubleshooting, project leadership, training, documentation, remote support, and customer relationship skills; valid passport and willingness to travel 25–50%.
2d
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years customer-facing technical support; MySQL-like databases and SQL optimization; Linux, sysadmin/QA, Kubernetes; scripting (Python/Bash/Go); familiarity with AWS/GCP; strong English communication.
SingleStore, MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
1mo
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Underwriting Support Supervisor- Medical Technology (Hybrid or Remote)
Anaheim or United States or San Francisco or Washington or Massachusetts or New York City or Canada or United Kingdom or Europe
$71k-$100k/yr HybridFull Time
2+ YOEBachelor's degree or equivalent; 2+ years underwriting support experience; 1-2 years supervisory experience preferred; experience with underwriting processes, quality control, training and workflow improvement.
1mo
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Lead, Community Support
California or Colorado or Connecticut or Georgia or Illinois or Massachusetts or Maryland or North Carolina or New Jersey or New York or Oregon or South Carolina or Virginia or Vermont or Washington or United Kingdom
$117k/yr RemoteFull Time
8+ YOE8+ years in community/customer support, track record leading cross-functional projects, expert with support tooling (Intercom/Fin/Zendesk), strong analytical and communication skills, vendor management experience.
Intercom, Fin, Zendesk
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
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