249 remote support jobs at 182 companies in Newton, MA
1w
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Manager, Customer Support (Remote)
Bloomington or Amherst
RemoteFull Time
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams, strong leadership and communication skills, problem-solving ability, and experience with cross-functional projects and support tools.
Microsoft Office Suite, Salesforce, Zendesk, Jira
2mo
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Sales Support
Waltham, Massachusetts, United States
$60k-$80k/yr HybridFull Time
0+ YOEEntry-level sales and customer support role requiring STEM foundation, strong communication, and ability to work onsite with some remote work.
Cisco, Commvault, Dell, HP, IBM, Lenovo, VMware
1w
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Fueling Operations Support Manager - REMOTE
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yr RemoteFull Time
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
3mo
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Record Retrieval Call Support (29723)
Danvers, Massachusetts, United States
$12/hr RemoteFull Time
1+ YOERecord retrieval support role requiring outbound calls, basic MS Office, strong communication, and multi-tasking abilities (1 year preferred in record retrieval; 1 year MS Office; 3 years computer skills).
Microsoft Office
2mo
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Support Engineer
India or California or Boston or Florida or Oregon or Seattle or Texas or Bengaluru
RemoteFull Time
Provide technical customer support, troubleshoot cloud data platforms, perform root-cause analysis, document escalations, and work East Coast (ET) hours.
Snowflake, Databricks, BigQuery, SQL
1mo
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Support Engineer
Boston, Massachusetts, United States
RemoteFull Time
3+ YOE3+ years in SaaS technical/support engineering, experience with Zendesk, strong troubleshooting and written communication, ability to manage high-volume ticket queues, familiarity with APIs/PLM/PIM is a plus.
Zendesk, PLM, PIM, APIs
1w
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years customer-facing technical support; MySQL-like databases and SQL optimization; Linux, sysadmin/QA, Kubernetes; scripting (Python/Bash/Go); familiarity with AWS/GCP; strong English communication.
SingleStore, MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
2d
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Utility Sales Support
North Carolina or District of Columbia or Hackensack or Minnesota or Hackettstown or South Dakota or Birmingham or Burlington or Sugar Land or Bartlesville or Savannah or Arizona or Fort Smith or Athens or Louisville or Cedar Knolls or Courtland or Redmond or Bennettsville or Iowa or Puerto Rico or Stevens Point or Portland or Indiana or New Mexico or Louisiana or Lewiston or DeRidder or Pine Bluff or Skowhegan or Prattville or Wisconsin or Nekoosa or New Jersey or Liberal or Massachusetts or Yarmouth or Auburn Hills or Carson or Danbury or Ormond Beach or Quincy or American Samoa or Belton or Deer Park or Wyoming or Wickliffe or Concord or Lewisburg or Mount Juliet or Albany or Jefferson City or Kentucky or Ozark or Napa or Ohio or Chattanooga or Auburn or Hawesville or Nevada or United States Outlying Islands or Athens or La Palma or Wisconsin Rapids or McGehee or Nashville or Richland or Staten Island or Marion or Evansville or Schertz or Morristown or Rhode Island or North Brunswick or Byhalia or Hawaii or Utah or Saint Francisville or Illinois or Rome or Michigan or Windsor or Florence or Northern Mariana Islands or Houston or Layton or Seattle or Calhoun or West Virginia or Idaho or Colstrip or Crystal Springs or Kingsport or Kings Mountain or Hickory or The Dalles or California or Bland or Vermont or Linden or Westville or Tennessee or Delaware or Georgia or Bloomfield or Lexington or North Dakota or Senatobia or Greenville or Medford or Kansas or Valdosta or Maine or Montgomery or Arkansas or Kent or Oklahoma or Brentwood or Shelby or Escanaba or Washington or New Hampshire or Erie or Earth City or Wilton or Canton or Guam or Columbus or Jonesboro or Rogersville or Charleston or Maryland or Montana or Oregon or Muscle Shoals or Theodore or San Diego or Mississippi or Irvine or Gainesville or Ashdown or Florida or Alamo or Flowery Branch or Anaheim or Pennsylvania or Carlsbad or Oklahoma City or San Francisco or Charleston or Port Edwards or Tulsa or Virginia or Salem or Hahnville or Missouri or New York or Billerica or Colorado or Westbrook or Alabama or Clarksville or Nebraska or San Jose or South Boston or Crossett or Rothschild or Tucson or Pomona or Selmer or Weaverville or Alaska or Connecticut or Taylorsville or South Brunswick or Norwalk or Virgin Islands, U.S. or South Carolina or Texarkana or Irving
$59k-$94k/yr RemoteFull Time
3+ YOEBachelor's degree preferred; 3+ years technical customer support experience in industrial or utility fields; business-to-business support and database experience preferred.
3mo
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IT Site Support Specialist (Onsite - Boston)
Boston, Massachusetts, United States
$68k-$116k/yr OnsiteFull Time
3+ YOEThree+ years IT support; associate/bachelor in IT or related field; Windows, networking, remote support; ITSM tools; strong communication and problem-solving.
Windows, Networking, Active Directory, ITIL, Microsoft, Cisco
2w
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Senior Manager, Technical Support
Concord, Massachusetts, United States
$105k-$145k/yr RemoteFull Time
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
1mo
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Technical Support Specialist, IT Solutions
Bedford, Massachusetts, United States
OnsiteFull Time
3+ YOEBachelor's degree (or equivalent experience), minimum 3 years technical customer support experience in healthcare IT, experience with interfaces, networking, databases, VPN/remote access, strong communication and escalation skills.
LIS, HIS, Interface Engines, Middleware, VPN, Databases, Networking, ADT/POCT Devices
2mo
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Technical Support Engineer, PACS
Boston, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent; 5+ yrs IT support; 3+ yrs healthcare/radiology support; PACS/RIS/DICOM/HL7/EMR experience; Linux+ or RH certifications; strong customer service.
Windows, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, Public Cloud, SSRS
1w
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Assoc Tech Support Engineer
Somerville, Massachusetts, United States
$42k-$85k/yr RemoteFull Time
5+ YOEBachelor's or equivalent, 5+ years IT support, 3+ years healthcare/radiology support, Windows/Linux/MSSQL/networking, PACS/RIS/DICOM/HL7/EMR experience, strong troubleshooting and communication skills.
DeepHealth, Windows, Windows Server, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, SSRS
1mo
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Security Systems Engineer – Remote Support
Woburn, Massachusetts, United States
$45-$55/hr HybridFull Time
3+ YOE3–5 years supporting electronic security systems; strong troubleshooting, Windows Server and TCP/IP networking knowledge; experience with access control, video surveillance, intrusion systems and customer-facing technical support.
C•CURE 9000, Genetec, LenelS2, S2 NetBox, Brivo, Security Expert, DSX, Avigilon Alta, Milestone XProtect, Avigilon Control Center, Eagle Eye Networks, ExacqVision, Windows Server, TCP/IP, VPN, remote desktop, SQL, VMware, Hyper-V
1mo
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Technical Support Specialist
Boston, Massachusetts, United States
RemoteFull Time
1+ YOEPrior customer support or operations experience (B2B SaaS a plus); ability to read/understand JavaScript; strong problem-solving and communication skills; native-level English; comfortable working in a software platform.
JavaScript
2w
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Customer Support Engineer
United States or Maynard
$86k-$107k/yr RemoteFull Time
3+ YOE3+ years technical customer support/field engineering experience; strong OS and networking troubleshooting (Windows/Linux/RedHat/Stratus VOS); excellent communication; associate or bachelor's in CS/Engineering preferred.
Windows, Linux, RedHat, Stratus VOS
3mo
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Customer Support Associate
Boston, Massachusetts, United States
RemoteFull Time
2+ YOE2-5 years in technical support, SaaS, or customer-facing roles; strong troubleshooting; customer-first mindset; technical fluency; experience with Jira/Zendesk/Freshdesk/ServiceNow; excellent communication; Bachelor's degree preferred
Jira, Zendesk, Freshdesk, ServiceNow
1mo
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Product Support Engineer
Alabama or Arkansas or Colorado or Florida or Illinois or Indiana or Kentucky or Massachusetts or Maryland or Maine or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or Pennsylvania or South Carolina or Texas or Virginia or Vermont or Washington or Wisconsin or West Virginia or District of Columbia or Medford
$95k-$110k/yr RemoteFull Time
3+ YOE3+ years supporting or operating SaaS applications; strong knowledge of APIs, integrations, and configuration-driven systems; ability to read logs and trace workflows; experience with customer-facing technical issues, vendor management, and clear documentation.
Jira, Confluence, Datadog, Splunk, Jaspersoft, QuickSight
1mo
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Integration Support Analyst
Franklin, Massachusetts, United States
$70k-$90k/yr RemoteFull Time
3+ YOEBachelor's degree preferred; 3+ years in integration/EDI or production application support; knowledge of EDI/XML/Flat File and VAN/AS2/FTP; strong SQL (Oracle) skills; experience with WMS/ERP and Microsoft Office.
CLEO Clarify, CLEO Harmony, AUTOMATE, VisualCron, NetSuite, WebServices, API, EDI, XML, Flat File, VAN, AS2, FTP, SQL, Oracle, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, WMS, ERP, UPC/GTINs, GS1/UCC128, VICS
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