102 retention manager jobs at 72 companies in Chicago, IL
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Retention Marketing Manager
Fargo or Chicago
$80k-$100k/yr HybridFull Time
3+ YOEBachelor's or equivalent,3–6 years retention/lifecycle/CRM or eCommerce marketing experience,strong analytics,communication,project management,and ability to translate customer insights into retention programs.
1mo
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Retention Marketing Manager
Chicago, Illinois, United States
OnsiteFull Time
4+ YOE4+ years retention/CRM experience, hands-on Klaviyo expertise, ownership of automated flows and campaign strategy, strong analytical skills, Shopify familiarity, experience improving repeat purchase/LTV.
Klaviyo, Shopify
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Manager, Retention & Lifecycle Marketing
Austin or Chicago
OnsiteFull Time
4+ YOE4+ years in lifecycle/retention/CRM/email marketing; experience with subscription/DTC/e-commerce or digital healthcare; strong segmentation, personalization, automation, A/B testing, analytics, and cross-functional project management skills.
Braze, Iterable, Klaviyo, Customer.io, Salesforce Marketing Cloud, Mixpanel, Looker, Amplitude
2w
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Manager, Retention Marketing, Commerce Platform
New York City or San Francisco or Seattle or Los Angeles or Sunnyvale or Chicago or Austin or Denver or Atlanta or Miami or Boston or Washington
$143k-$210k/yr OnsiteFull Time
6+ YOERequires 6+ years in lifecycle, retention, or growth marketing; CRM campaign expertise; cross-functional collaboration; CRM platform and data segmentation experience; analytical skills; and a bachelor's degree or equivalent.
Iterable, Pardot, Covey
1mo
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Manager, Retention Marketing, Commerce Platform
New York City or San Francisco or Seattle or Los Angeles or Sunnyvale or Chicago or Austin or Denver or Atlanta or Miami or Boston or Washington
$143k-$210k/yr OnsiteFull Time
6+ YOE6+ years in lifecycle/retention/growth marketing (B2B/SaaS preferred), proven cross-channel CRM experience, hands-on with Iterable or Pardot, strong analytics and stakeholder collaboration, bachelor’s degree or equivalent.
Iterable, Pardot
2mo
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Eastern Region - Inbound Retention Specialist - Sales - US Remote
Tampa or Chicago or Atlanta or Austin or Nashville or Detroit or Grand Rapids or Brooklyn or Las Vegas or Phoenix
$50k/yr RemoteFull Time
3+ YOEBachelor's degree or 3+ years of client-facing experience; strong communication; account management or sales experience preferred; inbound sales and retention experience.
CRM, Advertising platforms, Microsoft Office
1w
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Manager, Customer Retention Strategy & Analytics
Chicago or New York City
$115k-$128k/yr HybridFull Time
4+ YOE4+ years analytics experience influencing business decisions; deep SQL fluency, experimentation and causal measurement experience, data visualization and automation experience, cross-functional collaboration, and executive storytelling.
SQL, Tableau, Looker, Python, LLMs, MCPs
3mo
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Assistant Director, Student Success and Retention
Chicago, Illinois, United States
$50k-$55k/yr OnsiteFull Time
2+ YOEBachelor's required; Master's preferred. Minimum 2 years relevant experience in higher education or related setting. Experience supervising and training student peer mentors and managing retention programs.
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Retention Sales Specialist - Bannockburn, IL
Bannockburn, Illinois, United States
$22-$26/hr HybridFull Time
2+ YOE2 years telesales or related experience, ability to renegotiate contracts, use value-based sales, manage cases, and work with cross-functional teams; must live and work in the U.S.
CRM (Customer Relationship Management)
1w
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Dir, Customer Operations & Retention NAR
Reston or Libertyville
HybridFull Time
12+ YOE5+ MgmtRequires a bachelor's degree, 12+ years of progressive consumer finance leadership, 5+ years managing customer and operational performance, and experience with behavioral modeling, technology, product management, and agile methods.
AI, predictive churn modeling, next-best-action frameworks, machine learning, API, agile methodologies, FDCPA, UDAAP, CFPB
3mo
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Customer Retention Specialist - State Farm Agent Team Member
Chicago, Illinois, United States
$40k-$60k/yr OnsiteFull Time
Customer service/account management experience; strong communication; willing to obtain state insurance licenses.
3d
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Customer Retention Specialist - State Farm Agent Team Member
Elgin, Illinois, United States
$35k-$55k/yr OnsiteFull Time
Strong interpersonal, communication, listening, problem-solving, and customer experience skills required; customer service or account management preferred; must obtain applicable state insurance licenses.
2d
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Customer Retention Specialist - State Farm Agent Team Member
Oak Park or Chicago
OnsiteFull Time
Strong interpersonal, communication, listening, and problem-solving skills; detail-oriented customer focus; customer service or account management preferred; ability to obtain applicable state insurance licenses.
2w
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Branch Manager
Oak Brook, Illinois, United States
$85k-$95k/yr OnsiteFull Time
3+ YOELead branch operations, manage directors and managers, drive customer retention and financial results; Bachelor's preferred; 3+ years branch/director-level operations experience; ability to obtain security license.
3mo
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Account Manager
Chicago Ridge, Illinois, United States
$55k-$65k/yr HybridFull Time
3+ YOE3–5 years in account management or renewals in B2B services; strong renewal/retention track record; CRM & MS Office proficiency; driver’s license preferred.
CRM software, Zoho CRM, Microsoft Office
2mo
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Account Manager
San Mateo or Chicago
$60k-$75k/yr OnsiteFull Time
SaaS account management experience driving retention and expansion across SMBs; strong operational organization; familiarity with Salesforce and modern sales tools; excellent communication and analytical skills.
Salesforce
2mo
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Personal Training Manager
Mount Prospect, Illinois, United States
OnsiteFull Time
1+ YOE1+ MgmtLead and develop fitness staff; manage PT programs and revenue; hire/train supervisors; ensure quality service and member retention.
dotFIT, ABC/Datatrak, Crunch-U, VFP, Styku
1mo
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Account Manager
Naperville, Illinois, United States
$48k-$55k/yr FieldFull Time
Alarm Detection Systems: Installs and monitors commercial and residential security and fire systems.
Manage and grow assigned customer accounts, build relationships, identify upgrade and retention opportunities, conduct outreach via phone/virtual/in-person, maintain CRM records; sales or account management experience and bachelor's degree preferred.
CRM
3w
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Relationship Manager - Financial Services
Chicago, Illinois, United States
$70k-$100k/yr RemoteFull Time
Manage portfolio of RIA firms, drive adoption and retention, coordinate cross-functional teams, conduct business reviews, and identify expansion opportunities.
CRM, reporting dashboards, automation tools, Auria, AIM
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Client Success Manager
Chicago, Illinois, United States
$117k-$130k/yr HybridFull Time
Manage retention and adoption for a book of SMB retail clients; strong ownership, communication, organization, and ability to translate client needs into product signals.
ERP, Google Sheets, Microsoft Excel, Salesforce, Gong, Intercom
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