1w
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Retention Manager
Denver, Colorado, United States
$75k-$95k/yr OnsiteFull Time
3+ YOE3+ years in customer success/retention/account management, experience managing renewals, strong communication and analytical skills, ability to use Salesforce/CRM and influence cross-functional teams.
Salesforce, CRM
3w
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Retention Manager
United States or North America
$85k-$150k/yr RemoteFull Time
5+ YOE5+ years in B2B SaaS (Customer Success/Account Management/Sales), experience with high-volume retention for sub-$10k ACV, objection handling, cross-functional collaboration, Salesforce documentation, and strong problem solving.
Salesforce, Zoom, Slack, Google Calendar
4d
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Senior Retention Manager
Austin or United States
$132k-$140k/yr RemoteFull Time
Experience in D2C ecommerce retention, lifecycle and subscription mechanics; strong data/analysis, A/B testing, campaign execution, and project management skills.
Klaviyo, Skio, Superfiliate, Northbeam
2w
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Member Onboarding & Retention Manager
United States
$55k-$65k/yr RemoteFull Time
3+ YOE3+ years in membership, engagement, retention, or related roles; bachelor’s degree or equivalent preferred; experience with onboarding/retention programs, data-driven analysis, project management, and cross-functional collaboration.
CRM
2w
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Senior Manager, Retention Programs
Arlington or Stamford or Irving or Fort Myers
$108k-$148k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years of analytical/consulting experience; mastery of stakeholder influence, project management, and MS Office; ability to synthesize complex problems and drive retention/growth initiatives.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint
2w
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Retention Marketing Manager
Fargo or Chicago
$80k-$100k/yr HybridFull Time
3+ YOEBachelor's or equivalent,3–6 years retention/lifecycle/CRM or eCommerce marketing experience,strong analytics,communication,project management,and ability to translate customer insights into retention programs.
2mo
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Senior Retention Manager
American Fork, Utah, United States
OnsiteFull Time
6+ YOE6–8+ years in retention marketing, email/SMS strategy, or customer lifecycle; proven LTV impact; design/creative keen eye; strong Klaviyo and loyalty platform experience; data-driven and fast-paced.
Klaviyo, Loyalty platforms, Email, SMS, Analytics
2mo
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Customer Retention Manager
North Miami, Florida, United States
OnsiteFull Time
Manage customer retention initiatives; oversee collections-related tasks; leadership and communication skills; able to lift up to 50 pounds; bilingual is a plus.
1w
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Loyalty & Retention Manager
Austin, Texas, United States
HybridFull Time
Proven DTC retention experience; fluent in Klaviyo; experience with Recharge and affiliate platforms; strong copywriting, analytical and testing skills; able to build campaigns, flows, segmentation and report retention metrics.
Klaviyo, Recharge, Superfiliate
1w
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Retention Program Execution Manager
Atlanta, Georgia, United States
HybridFull Time
Experience in Customer Success or Customer Experience within SaaS, executing retention/adoption initiatives, strong project management, forecasting and QBR experience, hands-on with Gainsight and Salesforce.
Gainsight, Salesforce CRM
2mo
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Customer Retention Manager
North Miami, Florida, United States
OnsiteFull Time
Lead customer retention programs; manage credentials; ensure compliance; bilingual a plus; 18+; lifting 50+ lbs; valid license and MVR; pre-employment drug screen.
1mo
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Retention Manager
United States or Canada or Europe
RemoteFull Time
3+ YOE3+ years managing email and SMS in ecommerce/DTC, lifecycle marketing and segmentation expertise, A/B testing experience, working knowledge of deliverability and compliance, strong communication and project management.
Klaviyo, Shopify
5d
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Manager, Member Retention
New York, New York, United States
$100k-$140k/yr OnsiteFull Time
5+ YOE5+ years retention/CRM experience at a DTC brand, strong analytical skills in lifetime value/churn, experience managing and mentoring, strong organization and problem solving, passion for reading.
1mo
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Manager, Customer Retention
Arizona or United States
RemoteFull Time
5+ YOE2+ MgmtBachelor's or equivalent experience; 5+ years in customer retention/customer care/sales; 2+ years people management; strong data/ reporting skills; proficiency with CRM, Microsoft Excel and PowerPoint; excellent communication and problem-solving.
CRM systems, reporting tools, Microsoft Office, Microsoft Excel, Microsoft PowerPoint
1mo
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Retention Product Manager
New York, New York, United States
HybridFull Time
Experience in lifecycle marketing and product management, AI-native workflows, Klaviyo/ESP proficiency, technical fluency with APIs and webhooks, experimentation and measurement, subscription/DTC experience preferred.
Klaviyo, APIs, webhooks
2mo
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CRM & Retention Manager
New York City, New York, United States
$110k-$130k/yr OnsiteFull Time
4+ YOE4–6+ years in CRM or lifecycle/retention marketing; hands-on ESP/CRM platforms; strong analytics; experience with community-driven brands preferred.
Klaviyo, Braze, Iterable, HubSpot
5d
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Retention Marketing Manager
Burlington or California or Colorado or Connecticut or District of Columbia or Florida or Idaho or Illinois or Maryland or Massachusetts or Montana or Nevada or New Hampshire or New York or North Carolina or Oregon or Pennsylvania or Rhode Island or Utah or Vermont or Washington or West Virginia or Wisconsin
$75k-$85k/yr HybridFull Time
3+ YOE3+ years retention/CRM experience for DTC, expertise in email/SMS strategy, automation, segmentation, A/B testing, analytics, and cross-functional collaboration.
Klaviyo, Salesforce Marketing Cloud, Attentive
2w
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Member Engagement & Retention Manager
Walnut Creek, California, United States
$132k-$166k/yr HybridFull Time
8+ YOEBachelor's degree and 8+ years in strategy, product, retention, or customer engagement; experience with digital product and analytics; strong communication and cross-functional influence skills.
Looker, Tableau
5d
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Retention Marketing Manager
Burlington or California or Colorado or Connecticut or District of Columbia or Florida or Idaho or Illinois or Maryland or Massachusetts or Montana or Nevada or New Hampshire or New York or North Carolina or Oregon or Pennsylvania or Rhode Island or Utah or Vermont or Washington or West Virginia or Wisconsin
$75k-$85k/yr HybridFull Time
3+ YOE3+ years retention/CRM experience for DTC brands; expertise in email/SMS strategy, automation, segmentation, A/B testing, analytics, and loyalty program support.
Klaviyo, Salesforce Marketing Cloud, Attentive
5d
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Retention Marketing Manager
Burlington or California or Colorado or Connecticut or District of Columbia or Florida or Idaho or Illinois or Maryland or Massachusetts or Montana or Nevada or New Hampshire or New York or North Carolina or Oregon or Pennsylvania or Rhode Island or Utah or Vermont or Washington or West Virginia or Wisconsin
$75k-$85k/yr OnsiteFull Time
3+ YOE3+ years retention/CRM experience for DTC, expertise in email/SMS strategy, segmentation, automation, A/B testing, analytics, loyalty programs, and compliance (GDPR/CCPA).
Klaviyo, Salesforce Marketing Cloud, Attentive
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