87 retention manager jobs at 72 companies in Dallas, TX
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Senior Manager, Retention Programs
Arlington or Stamford or Irving or Fort Myers
$108k-$148k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years of analytical/consulting experience; mastery of stakeholder influence, project management, and MS Office; ability to synthesize complex problems and drive retention/growth initiatives.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint
1w
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Sr. Manager, Retention Analytics
Frisco or San Jose or Newport Beach or New York City
$136k-$223k/yr HybridFull Time
7+ YOERequires 7+ years in analytics, consulting, finance, or similar work, including people leadership; advanced Excel and Microsoft Office skills; SQL and Python fluency; strong analytical and executive communication skills.
Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, SQL, Python
1mo
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Supervisor, Customer Retention
Irving, Texas, United States
OnsiteFull Time
3+ YOE3–5+ years inbound sales/call center/retention experience, prior supervisory experience, strong coaching and analytical skills, proficiency with CSG, Five9, Sugar CRM, excellent communication.
CSG, Five9, Sugar CRM
1w
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Residential Retention Specialist
Dallas, Texas, United States
OnsiteFull Time
1+ YOEHigh school diploma or GED, 1+ year of property management experience preferred, strong customer service and communication skills, basic accounting and math skills, and Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Outlook, Microsoft Excel
1w
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Member Retention Supervisor
Coppell, Texas, United States
OnsiteFull Time
4+ YOE1+ MgmtRequires supervisory and leadership skills, sales coaching experience, communication, negotiation, HR and labor law knowledge, call center management expertise, Microsoft Office proficiency, and insurance education or equivalent experience.
Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
1mo
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Document Retention Coordinator
Dallas, Texas, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED, 2+ years administrative/clerical experience (banking or document management preferred), strong Microsoft Office skills, attention to detail, ability to lift 25 lbs and stand for extended periods.
Microsoft Office
2mo
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Director of Product, Retention
Plano, Texas, United States
OnsiteFull Time
8+ YOE8+ years product management experience with retention/engagement/growth in B2C or fintech, proven leadership of product managers, strong analytical skills, experience with retention programs and cross-functional influence; bachelor’s required, MBA preferred.
Agile
2mo
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Director of Product, Retention
Plano, Texas, United States
OnsiteFull Time
8+ YOEBachelor's degree required, 8+ years product management experience with retention/engagement, leadership of product managers, strong analytical, communication, and cross-functional collaboration skills; agile experience.
2mo
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Senior Academic Advisor & Retention Specialist - University Academic Advising
Denton or Dallas or Houston
$48k/yr OnsiteFull Time
5+ YOEBachelor's degree required, Master's preferred. Requires 5+ years academic advising experience; experience with vulnerable and first-generation students preferred. Must analyze student data, implement retention interventions, and use university advising systems.
Student Planning, Colleague, GMedia
2w
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Pathway Retention Specialist (School of MIT)
Irving, Texas, United States
OnsiteFull Time
2+ YOEBachelor’s degree and 2 years’ student support, advising, or enrollment experience, or associate degree and 10 years’ experience. Requires communication, organization, case management, and student service skills.
technology
2w
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Senior Sales Business Retention Associate
Coppell, Texas, United States
$40k-$68k/yr HybridFull Time
2+ YOEBachelor's degree in business or equivalent experience; 2+ years in sales, account management, customer service, or customer-facing work; English proficiency and online presentation tool experience required.
Microsoft Teams, Salesforce
2mo
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Customer Retention Specialist - State Farm Agent Team Member
Arlington, Texas, United States
$50k/yr OnsiteFull Time
Strong interpersonal, communication, and problem-solving skills; detail-oriented; previous customer service or account management preferred; must obtain applicable state insurance licenses.
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Customer Retention Specialist - State Farm Agent Team Member
Arlington, Texas, United States
$40k-$50k/yr OnsiteFull Time
Manage customer renewals and outreach, maintain accurate records, identify opportunities to improve satisfaction; strong communication and problem-solving; must obtain applicable state insurance licenses.
1mo
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Customer Success & Retention Specialist
Richardson, Texas, United States
$60k/yr OnsiteFull Time
2+ YOE2+ years in customer success/retention or service; strong communication and problem-solving; experience with Salesforce or similar CRM; ability to manage cases, balance priorities, and collaborate across teams (solar/energy/home improvement experience preferred).
Salesforce
2mo
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Retention Account Executive
Irving, Texas, United States
FieldFull Time
Proven account management/customer success experience with CRM use; strong relationship, communication, organizational skills; contract renewal and upsell experience; ability to travel and collaborate across departments.
CRM
3mo
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Manager, Customer Success
Irving, Texas, United States
OnsiteFull Time
3+ YOE3+ MgmtLeadership and analytics focused manager to lead customer success teams, drive retention, and analyze data for strategy.
SQL, HANA, SAS, Snowflake, Excel, Tableau
6d
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Driver Manager
Mesquite, Texas, United States
$55k/yr OnsiteFull Time
Leadership, organization, analytical and problem-solving skills, change management, self-motivation, and proficiency with transportation management systems. Must oversee driver safety, compliance, utilization, and retention.
Transportation Management Systems, Omnitracs, Microsoft FSA, Microsoft EAP
3w
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Operations Manager
Dallas, Texas, United States
OnsiteFull Time
Manage club operations, hire/train staff, oversee POS and facilities, drive member retention and revenue, enforce company standards, and resolve member issues.
POS
2mo
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Regional Municipal Manager
Coppell, Texas, United States
FieldFull Time
Own municipal growth, retention, and full contract lifecycle; manage stakeholder relationships; negotiate contracts/pricing; ensure compliance and cross-functional alignment across municipalities.
Notion, Microsoft SharePoint
2mo
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Senior Account Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin or United States
HybridFull Time
5+ YOE5+ years in SaaS account management with quota ownership; proven retention, renewal, and expansion experience; executive-level negotiation and forecasting skills; experience driving NRR and managing strategic accounts.
Salesforce, Gainsight, ChurnZero, Catalyst
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