61 retention manager jobs at 31 companies in Miami, FL

2mo
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Customer Retention Manager
North Miami, Florida, United States
OnsiteFull Time
Arona Home Essentials
Arona Home Essentials: Rent-to-own retailer of furniture, appliances, and electronics.
Manage customer retention initiatives; oversee collections-related tasks; leadership and communication skills; able to lift up to 50 pounds; bilingual is a plus.
2mo
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Customer Retention Manager
North Miami, Florida, United States
OnsiteFull Time
Arona Home Essentials
Arona Home Essentials: Rent-to-own retailer of furniture, appliances, and home electronics.
Lead customer retention programs; manage credentials; ensure compliance; bilingual a plus; 18+; lifting 50+ lbs; valid license and MVR; pre-employment drug screen.
2w
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Manager, Retention Marketing, Commerce Platform
New York City or San Francisco or Seattle or Los Angeles or Sunnyvale or Chicago or Austin or Denver or Atlanta or Miami or Boston or Washington
$143k-$210k/yr OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
6+ YOERequires 6+ years in lifecycle, retention, or growth marketing; CRM campaign expertise; cross-functional collaboration; CRM platform and data segmentation experience; analytical skills; and a bachelor's degree or equivalent.
Iterable, Pardot, Covey
1mo
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Manager, Retention Marketing, Commerce Platform
New York City or San Francisco or Seattle or Los Angeles or Sunnyvale or Chicago or Austin or Denver or Atlanta or Miami or Boston or Washington
$143k-$210k/yr OnsiteFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
6+ YOE6+ years in lifecycle/retention/growth marketing (B2B/SaaS preferred), proven cross-channel CRM experience, hands-on with Iterable or Pardot, strong analytics and stakeholder collaboration, bachelor’s degree or equivalent.
Iterable, Pardot
2mo
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Customer Retention and Renewals Specialist
Fort Lauderdale, Florida, United States
HybridFull Time
IGEL Technology
IGEL Technology: Develops a secure Linux-based operating system for cloud workspaces.
5+ YOE5+ years customer-facing experience (Customer Success/Account Management) with proven renewals and expansion success; experience with renewals, contract negotiation, CRM (Microsoft Dynamics), data analysis, and cross-functional collaboration.
CRM, Microsoft Dynamics
1mo
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Lifecycle Marketing & Retention Manager
Pompano Beach, Florida, United States
OnsiteFull Time
Spring Footwear Corp.
Spring Footwear Corp.: Designs and distributes European-inspired comfort footwear.
3+ YOE3+ years lifecycle/CRM marketing for eCommerce; hands-on Shopify and Klaviyo experience; email and SMS automation, segmentation, GA4, advanced Excel, strong analytical and written communication skills.
Shopify, Klaviyo, Attentive, Google Analytics 4 (GA4), Microsoft Excel, Shopify Plus
5d
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Lease Up - Leasing Manager
Hollywood, Florida, United States
OnsiteFull Time
Related Group
Related Group: Develops, constructs, and manages residential and commercial real estate properties.
Leads leasing and occupancy goals, resident experience programs, communication, performance tracking, team guidance, and retention initiatives in a residential community.
1w
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Senior Account Manager (Client Services)
Miami or Orlando or New York City
$70k-$80k/yr HybridFull Time
Avenue Z
Avenue Z: Provides integrated public relations, digital marketing, and media services.
3+ YOE3+ years account management or project management experience; strong communication, relationship-building, negotiation, and project delivery skills; familiarity with client growth and retention; HubSpot experience preferred.
HubSpot, WordPress
1mo
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Senior Product Manager, Mobile App
Sunrise or Coral Springs or Fort Lauderdale or Broward County
OnsiteFull Time
Florida Panthers
Florida Panthers: Operates a professional hockey team and sports entertainment venues.
5+ YOE5+ years product management experience with consumer mobile apps; strong agile delivery skills, stakeholder alignment, UX and retention focus, familiarity with personalization, content management, and agentic AI; exceptional written communication.
2mo
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Client Success Manager
Miami, Florida, United States
OnsiteFull Time
eMed
eMed: Provides at-home diagnostic testing and virtual clinical healthcare services.
3+ YOEManage a portfolio of B2B clients, driving onboarding, retention, and growth via proactive support.
Salesforce, CRM, Microsoft Office, Google Workspace, BI tools
1d
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Account Manager II
Opa Locka, Florida, United States
OnsiteFull Time
HEICO
HEICONYSE: HEI: Manufactures specialty electronic components and niche aircraft parts.
Manage aviation customer accounts, coordinate repair projects, monitor schedules and contracts, resolve concerns, prepare proposals, and support business development and customer retention.
CRM, ERP
1mo
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Account Manager (Commercial Landscaping)
Fort Lauderdale, Florida, United States
OnsiteFull Time
LandCare
LandCare: Provides commercial landscaping and outdoor facility maintenance services.
Manage client relationships, drive retention and new business, create proposals/contracts, coordinate with production, lead networking, and promote sustainable landscape solutions.
2mo
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Account Manager (Miami)
Miami, Florida, United States
OnsiteFull Time
Fresha
Fresha: Marketplace and management software for beauty and wellness businesses.
2+ YOEMinimum 2 years account management (2-3 years managing full sales cycle and selling into SMBs); proven revenue growth/retention; experience with CRM (HubSpot preferred); strong communication and relationship-building.
HubSpot, CRM
1mo
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Account Manager (Miami)
Miami, Florida, United States
$100k-$110k/yr OnsiteFull Time
Fresha
Fresha: AI-powered booking and management platform for beauty businesses.
2+ YOE2+ years account management with full sales cycle and SMB experience, track record in revenue growth and retention, CRM experience (HubSpot), KPI-driven, strong communication; bilingual a plus.
HubSpot
1w
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Facility Solutions Manager
Boca Raton or Fort Lauderdale
$60k-$70k/yr FieldFull Time
City Wide Facility Solutions
City Wide Facility Solutions: Manages commercial building maintenance and professional janitorial services.
2+ YOERequires 2+ years of outside B2B account management and client retention experience, strong communication and relationship skills, Microsoft Office and CRM proficiency, and daily local travel.
Microsoft Office, CRM, Microsoft Outlook
1mo
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Recruiting Manager - Home Health
Miami, Florida, United States
OnsiteFull Time
Supplemental Health Care
Supplemental Health Care: Provider of healthcare staffing and workforce management solutions.
Manage recruiting, retention, and staffing for home health; achieve revenue and activity targets; coach and develop field talent; strong communication, organizational, and computer skills including Microsoft Office.
Microsoft Office
2w
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Pro Shop/Membership Manager
Weston, Florida, United States
OnsiteFull Time
Troon
Troon: Global manager of golf courses, clubs, and hospitality resorts.
Experience managing membership sales and retention, supervising pro shop staff, handling POS transactions, reconciling deposits, and managing collections; strong communication and customer-service skills.
POS
1mo
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Relationship Manager I-Business Banking
Boca Raton, Florida, United States
OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
3+ YOE3+ years relevant experience, bachelor’s degree typically required, experience in client acquisition/retention, credit analysis, financial analysis, and relationship management; strong communication and sales skills.
1mo
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District Manager
Miami, Florida, United States
FieldFull Time
Smart Care
Smart Care: Repair and maintenance for commercial kitchen and refrigeration equipment.
8+ YOE5+ MgmtBachelor's or commensurate experience,8+ years managerial experience (5+ in service),P&L ownership,customer and technician retention,ability to travel 50-75%,valid driver’s license,MS Office skills.
Microsoft Office
2w
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Customer Success Manager, Mid Market
Miami, Florida, United States
HybridFull Time
Iru
Iru: AI-powered platform for identity, endpoint security, and compliance.
1+ YOERequires 1–3+ years of customer-facing SaaS or high-growth experience, high-volume account management, strong prioritization, communication, presentation, and customer retention skills.
HubSpot, Zendesk, Jira, ServiceNow, AWS