61 retention manager jobs at 31 companies in Miami, FL
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Customer Retention Manager
North Miami, Florida, United States
OnsiteFull Time
Arona Home Essentials: Rent-to-own retailer of furniture, appliances, and electronics.
Manage customer retention initiatives; oversee collections-related tasks; leadership and communication skills; able to lift up to 50 pounds; bilingual is a plus.
New York City or San Francisco or Seattle or Los Angeles or Sunnyvale or Chicago or Austin or Denver or Atlanta or Miami or Boston or Washington
$143k-$210k/yrOnsiteFull Time
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
6+ YOERequires 6+ years in lifecycle, retention, or growth marketing; CRM campaign expertise; cross-functional collaboration; CRM platform and data segmentation experience; analytical skills; and a bachelor's degree or equivalent.
New York City or San Francisco or Seattle or Los Angeles or Sunnyvale or Chicago or Austin or Denver or Atlanta or Miami or Boston or Washington
$143k-$210k/yrOnsiteFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
6+ YOE6+ years in lifecycle/retention/growth marketing (B2B/SaaS preferred), proven cross-channel CRM experience, hands-on with Iterable or Pardot, strong analytics and stakeholder collaboration, bachelor’s degree or equivalent.
IGEL Technology: Develops a secure Linux-based operating system for cloud workspaces.
5+ YOE5+ years customer-facing experience (Customer Success/Account Management) with proven renewals and expansion success; experience with renewals, contract negotiation, CRM (Microsoft Dynamics), data analysis, and cross-functional collaboration.
Spring Footwear Corp.: Designs and distributes European-inspired comfort footwear.
3+ YOE3+ years lifecycle/CRM marketing for eCommerce; hands-on Shopify and Klaviyo experience; email and SMS automation, segmentation, GA4, advanced Excel, strong analytical and written communication skills.
Shopify, Klaviyo, Attentive, Google Analytics 4 (GA4), Microsoft Excel, Shopify Plus
Related Group: Develops, constructs, and manages residential and commercial real estate properties.
Leads leasing and occupancy goals, resident experience programs, communication, performance tracking, team guidance, and retention initiatives in a residential community.
Sunrise or Coral Springs or Fort Lauderdale or Broward County
OnsiteFull Time
Florida Panthers: Operates a professional hockey team and sports entertainment venues.
5+ YOE5+ years product management experience with consumer mobile apps; strong agile delivery skills, stakeholder alignment, UX and retention focus, familiarity with personalization, content management, and agentic AI; exceptional written communication.
HEICONYSE: HEI: Manufactures specialty electronic components and niche aircraft parts.
Manage aviation customer accounts, coordinate repair projects, monitor schedules and contracts, resolve concerns, prepare proposals, and support business development and customer retention.
LandCare: Provides commercial landscaping and outdoor facility maintenance services.
Manage client relationships, drive retention and new business, create proposals/contracts, coordinate with production, lead networking, and promote sustainable landscape solutions.
Fresha: Marketplace and management software for beauty and wellness businesses.
2+ YOEMinimum 2 years account management (2-3 years managing full sales cycle and selling into SMBs); proven revenue growth/retention; experience with CRM (HubSpot preferred); strong communication and relationship-building.
Fresha: AI-powered booking and management platform for beauty businesses.
2+ YOE2+ years account management with full sales cycle and SMB experience, track record in revenue growth and retention, CRM experience (HubSpot), KPI-driven, strong communication; bilingual a plus.
City Wide Facility Solutions: Manages commercial building maintenance and professional janitorial services.
2+ YOERequires 2+ years of outside B2B account management and client retention experience, strong communication and relationship skills, Microsoft Office and CRM proficiency, and daily local travel.
Supplemental Health Care: Provider of healthcare staffing and workforce management solutions.
Manage recruiting, retention, and staffing for home health; achieve revenue and activity targets; coach and develop field talent; strong communication, organizational, and computer skills including Microsoft Office.
Troon: Global manager of golf courses, clubs, and hospitality resorts.
Experience managing membership sales and retention, supervising pro shop staff, handling POS transactions, reconciling deposits, and managing collections; strong communication and customer-service skills.
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
3+ YOE3+ years relevant experience, bachelor’s degree typically required, experience in client acquisition/retention, credit analysis, financial analysis, and relationship management; strong communication and sales skills.
Smart Care: Repair and maintenance for commercial kitchen and refrigeration equipment.
8+ YOE5+ MgmtBachelor's or commensurate experience,8+ years managerial experience (5+ in service),P&L ownership,customer and technician retention,ability to travel 50-75%,valid driver’s license,MS Office skills.