131 retention manager jobs at 102 companies in San Jose, CA

3w
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Lead, Retention Strategy
Mountain View or United States
$137k-$174k/yr RemoteFull Time
Coursera
CourseraNYSE: COUR: Online platform providing university courses and professional certifications globally.
7+ YOE7+ years in retention, monetization, lifecycle, or analytics; subscription experience; strong analytical, strategic, and cross-functional influence skills; SQL familiarity; excellent communication.
SQL
2w
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Manager, Retention Marketing, Commerce Platform
New York City or San Francisco or Seattle or Los Angeles or Sunnyvale or Chicago or Austin or Denver or Atlanta or Miami or Boston or Washington
$143k-$210k/yr OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
6+ YOERequires 6+ years in lifecycle, retention, or growth marketing; CRM campaign expertise; cross-functional collaboration; CRM platform and data segmentation experience; analytical skills; and a bachelor's degree or equivalent.
Iterable, Pardot, Covey
1mo
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Manager, Retention Marketing, Commerce Platform
New York City or San Francisco or Seattle or Los Angeles or Sunnyvale or Chicago or Austin or Denver or Atlanta or Miami or Boston or Washington
$143k-$210k/yr OnsiteFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
6+ YOE6+ years in lifecycle/retention/growth marketing (B2B/SaaS preferred), proven cross-channel CRM experience, hands-on with Iterable or Pardot, strong analytics and stakeholder collaboration, bachelor’s degree or equivalent.
Iterable, Pardot
20h
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Customer Retention Manager
Palo Alto, California, United States
$173k-$259k/yr OnsiteFull Time
Rubrik
RubrikNYSE: RBRK: Secures enterprise data across cloud and on-premises environments.
8+ YOERequires 8+ years in renewals, customer success, account management, or customer operations, with SaaS experience preferred; strong analytical, commercial, communication, negotiation, and cross-functional leadership skills.
Salesforce, Gainsight, Tableau, Microsoft Power BI, Looker
2mo
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Senior/Principal Product Manager, Retention
Palo Alto, California, United States
$165k-$281k/yr OnsiteFull Time
Quince
Quince: Sells high-quality apparel and home goods at accessible prices.
5+ YOE5+ years product experience; AI/technical background; CRM, CDP, ESP, lifecycle automation, experimentation and personalization experience; strong communication and data-driven decision skills.
1w
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Sr. Manager, Retention Analytics
Frisco or San Jose or Newport Beach or New York City
$136k-$223k/yr HybridFull Time
McAfee
McAfee: Provides consumer-focused digital security and privacy protection software.
7+ YOERequires 7+ years in analytics, consulting, finance, or similar work, including people leadership; advanced Excel and Microsoft Office skills; SQL and Python fluency; strong analytical and executive communication skills.
Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, SQL, Python
14h
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Retention Marketing Manager, GTM & Feature Adoption
San Francisco or New York City
$125k-$135k/yr HybridFull Time
Strava
Strava: Fitness tracking and social networking app for athletes.
4+ YOERequires 4–6 years in growth, lifecycle, or product marketing; experiment design and analysis; project management; audience targeting; data or engineering collaboration; and hands-on marketing automation or ad-serving platform experience.
Iterable, Braze, Kevel
1mo
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SR. DIRECTOR, RETENTION PARTNERSHIPS & BEST PRACTICES (REMOTE) (1551493)
North Carolina or Washington or Maryland or Florida or Los Angeles or San Francisco or New York City
$150k-$185k/yr RemoteFull Time
Compass Group
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
7+ YOE7+ years in retention, client relationship management, or related disciplines; experience driving enterprise adoption, change management, stakeholder partnership, analytics, and program leadership.
1mo
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VP, Customer Retention
San Francisco, California, United States
$375k-$385k/yr HybridFull Time
Turn/River
Turn/River: Invests in and operates B2B software and SaaS companies.
10+ YOE10+ years building and leading B2B SaaS sales teams, experience scaling to 50+ sellers, quantitative background (RevOps/PE/consulting/strategy), cross-segment sales experience, strong analytics, project and process management, renewal sales expertise.
1w
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Product Manager / Senior Product Manager, Patient Retention & Engagement
Palo Alto or San Francisco
$150k-$200k/yr HybridFull Time
Midi Health
Midi Health: Virtual medical care for women navigating midlife and menopause.
4+ YOERequires 4–8+ years of product management experience, consumer engagement or retention experience, roadmap ownership, data-driven experimentation, strong UX judgment, and cross-functional communication skills.
Figma, EHR, EMR
1mo
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Bilingual Housing Coordination & Retention Specialist
San Francisco, California, United States
$28-$32/hr OnsiteFull Time
Episcopal Community Services of San Francisco
Episcopal Community Services of San Francisco: Provides housing and essential services to end homelessness in San Francis.
1+ YOE1+ year case management experience; knowledge of Bay Area houselessness resources; bilingual Spanish/English preferred; ability to engage clients, conduct home visits, lift up to 25 lbs, and complete data entry in CaseWorthy and ONE System.
Microsoft Office, CaseWorthy, ONE System
1mo
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Senior Director of Marketing, Adoption & Retention
San Jose or San Francisco
$177k-$377k/yr OnsiteFull Time
Adobe
AdobeNASDAQ: ADBE: Provides software for digital media creation and marketing analytics
10+ YOE10+ years in customer/lifecycle/adoption marketing with analytics, AI fluency, leadership, and ability to tie programs to adoption and retention metrics; Bachelor's degree required; MBA preferred.
Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, GenStudio
2w
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Healing to Advocacy Program Manager
South Pasadena or Los Angeles or Oakland or California
$90k-$95k/yr OnsiteFull Time
Essie Justice Group
Essie Justice Group: Empowering women with incarcerated loved ones through advocacy and healing.
3+ YOERequires 3–5 years of complex program implementation experience, project management, facilitation, recruitment and retention knowledge, staff supervision, prioritization, communication, and collaborative leadership.
2w
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Project Manager (OHB)
Richmond, California, United States
$35-$45/hr HybridFull Time
Heluna Health
Heluna Health: Supports population health through program management and fiscal sponsorship.
4+ YOEDevelop and manage branch records retention and administrative policies; maintain records systems; provide administrative and onsite support; strong organizational, communication, and MS Office skills; 4 years experience (or degree substitution).
Microsoft Office Suite, records management systems
3mo
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Senior Staff Product Manager - Small Business Health
Mountain View or San Francisco
$206k-$278k/yr OnsiteFull Time
Intuit
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
7+ YOE7+ years product management experience on consumer or SMB products focused on engagement/retention; fintech experience preferred; strong data, executive communication, strategy, and technical depth; experience with AI-enabled experimentation.
1w
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Senior Product Manager
San Francisco, California, United States
$175k-$200k/yr HybridFull Time
Ingenio
Ingenio: Operates online marketplaces for spiritual, emotional, and wellness guidance.
6+ YOERequires 6+ years driving growth in consumer products, ownership of conversion, monetization, retention, or LTV metrics, revenue-impacting product delivery, data-driven prioritization, AI fluency, and cross-functional product development.
AI, A/B testing
4w
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Senior Product Manager, Games — App Store, Games App & Game Center
Cupertino, California, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Experienced product manager with deep mobile gaming knowledge, product leadership, understanding of player behavior, engagement, retention, monetization, and ability to influence executives and deliver product outcomes.
1mo
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Sr. Product Manager, Core Saving Experience
San Francisco or United States
$140k-$288k/yr RemoteFull Time
Pinterest
PinterestNYSE: PINS: Visual discovery engine for finding inspiration and creative ideas.
Experience building consumer products focused on activation, engagement, or retention; data-driven, experiment-oriented, strong cross-functional leadership; bachelor’s degree preferred.
3mo
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Manager, Partner Success
San Francisco, California, United States
$135k-$160k/yr HybridFull Time
Side
Side: Software platform and back-office support for independent real estate brokerages.
4+ YOE1+ MgmtLead a team of Partner Success Managers to drive partner performance, retention, and platform adoption for real estate partners.
20h
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Digital Customer Success Program Manager
Mountain View, California, United States
$116k-$192k/yr RemoteFull Time
ServiceNow
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOERequires 5–10 years in Customer Success, CS Operations, Digital CS, Lifecycle Marketing, or Product Adoption; SaaS adoption and retention experience; digital program development; health scores, segmentation, automation, and customer success platforms.