49 retention manager jobs at 38 companies in Seattle, WA
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Manager, Retention Marketing, Commerce Platform
New York City or San Francisco or Seattle or Los Angeles or Sunnyvale or Chicago or Austin or Denver or Atlanta or Miami or Boston or Washington
$143k-$210k/yrOnsiteFull Time
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
6+ YOERequires 6+ years in lifecycle, retention, or growth marketing; CRM campaign expertise; cross-functional collaboration; CRM platform and data segmentation experience; analytical skills; and a bachelor's degree or equivalent.
New York City or San Francisco or Seattle or Los Angeles or Sunnyvale or Chicago or Austin or Denver or Atlanta or Miami or Boston or Washington
$143k-$210k/yrOnsiteFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
6+ YOE6+ years in lifecycle/retention/growth marketing (B2B/SaaS preferred), proven cross-channel CRM experience, hands-on with Iterable or Pardot, strong analytics and stakeholder collaboration, bachelor’s degree or equivalent.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years in product/program management, with experience in retention and churn, Bachelor's degree, senior leadership influence, data-driven decision making.
Data Analysis, A/B Testing, SQL, Python, Product Management Tools
Customer Retention Specialist (Pacific Time Hours)
Seattle or United States
$23/hrRemoteFull Time
TrupanionNASDAQ: TRUP: Provides medical insurance plans for cats and dogs.
1+ YOERequires 3 years in customer retention, account management, or a fast-paced call center; 1+ year in customer service; CRM proficiency; strong communication, troubleshooting, and de-escalation skills; P&C licensing required or obtainable.
Asian Counseling and Referral Service: Provides behavioral health and human services to underserved communities.
2+ YOEBachelor's degree or HS with 5+ years,2+ years project management and direct client services,proficiency in Microsoft Excel/Word,Adobe Acrobat/Indesign,LMS,strong communication,analytical and documentation skills,valid driver’s license and reliable transportation.
Microsoft Excel, Microsoft Word, Adobe Acrobat (InDesign), Learning Management Systems (LMS)
Highline College: Public community college offering degree programs and vocational training.
2+ YOEAA degree plus 2 years in housing stability programs or 4 years experience; experience with case management, public benefits, multicultural environments, confidentiality, and program development.
Google, Microsoft, CANVAS, Watermark, CTC Link, WA Connect
Account Manager - Relationship, Sales, & Retention - Amazon marketplace experience a must
Seattle, Washington, United States
$85k-$95k/yrRemoteFull Time
Emplicit: Provides management and marketing services for ecommerce marketplace brands.
Proven account management experience on Amazon and other marketplaces; Amazon Seller Central fluency (TACoS, BSR, Buy Box); client retention and upsell skills; P&L and forecasting experience; strong communication and executive presence.
Seller Central, TACoS, BSR, Buy Box, Helium 10, Keepa, Intentwise, Merchant Springs, HubSpot, ChatGPT, Claude
Tin Can: Developing screen-free, landline-style communication devices for children.
8+ YOE8+ years consumer product management; track record improving retention/engagement; analytical rigor; fluency using AI; strong judgment on trust and quality; ability to work independently.
Vice President of People, Culture, and Retention – Human Resources
Shoreline, Washington, United States
$167k-$185k/yrHybridFull Time
Shoreline Community College: Provides public higher education and vocational training programs.
5+ YOEMaster’s degree or equivalent; 5+ years in human resources, including 2+ years in the public sector; 3+ years as a college negotiator; collective bargaining, compliance, investigations, and leadership experience.
Massage Envy: Provides professional massage, stretch, and skin care wellness services.
Preferred commission-based sales and customer service experience, strong customer retention and leadership skills, excellent communication and conflict-resolution abilities.
Operations Program Manager - Olympia Up to $3000 in Retention Bonuses
Thurston County or Olympia
$80k/yrFieldFull Time
Redwood Family Care Network: Provides home and community services for individuals with disabilities.
3+ YOESupervise and coach site supervisors, ensure regulatory compliance (WAC/DSHS), complete required trainings and certifications, pass background checks, lift 50 lbs, and have 3+ years related experience.
Ohana Growth Partners: Operates and manages Planet Fitness franchise health clubs.
Manage club operations, supervise staff, drive revenue and retention, hire and train employees, handle P&L and payroll, perform light maintenance and lift up to 60 lbs; Microsoft Office proficiency.
United States or San Francisco or New York City or Seattle or Washington or Austin or California or New York or Washington or Texas or Connecticut or Illinois or Massachusetts or New Hampshire or New Jersey or Oregon or Rhode Island or Vermont or Alabama or Alaska or Arizona or Arkansas or Colorado or Delaware or Florida or Georgia or Hawaii or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Maryland or Michigan or Minnesota or Mississippi or Missouri or Montana or Nebraska or Nevada or New Mexico or North Carolina or North Dakota or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Utah or Virginia or West Virginia or Wisconsin or Wyoming
$104k-$162k/yrRemoteFull Time
Modern Health: Mental health platform providing personalized care and employee benefits.
6+ YOE6+ years Client Success or Account Management in Enterprise SaaS; track record exceeding retention and revenue targets; Salesforce.com proficiency; ability to maintain work authorization without employer sponsorship.
SodexoEuronext Paris: SW: Global provider of integrated food and facilities management services.
3+ YOEBachelor’s degree or equivalent experience, 3 years of related experience, and skills in account management, customer growth, retention, CRM, project management, communication, analysis, and negotiation.
Darktrace: Provides AI-driven cybersecurity platforms for autonomous threat response.
3+ YOE3+ years in a technical customer-facing role; enterprise security, networking, cloud or SaaS knowledge; drive adoption, retention, and customer health; strong communication and stakeholder management.
Crunch Fitness: Operates a network of franchised and corporate fitness clubs.
Manage and coach personal trainers, meet sales/retention goals for paid training, sell via CrunchOne Kickoffs, hire/train staff, proficiency with dotFit/Styku, current CPR, HS diploma required; PT and management experience preferred.
United States or San Francisco or Los Angeles or Chicago or Dallas or Houston or Minneapolis or Nashville or Denver or Phoenix or Sacramento or San Diego or San Jose or Seattle
$290k-$315k/yrRemoteFull Time
Zip: AI-powered intake-to-procure platform for enterprise spend management
5+ YOE5+ years enterprise SaaS experience selling to procurement/finance/legal; demonstrated retention and adoption results; account management, negotiation, and customer-facing skills; self-driven and organized; experience with Salesforce, Clari, ZoomInfo, LinkedIn SalesNav, Outreach.
TIAA: Financial services organization providing retirement, asset management, and investments.
5+ YOE5+ years in wealth management, Series 7/63/65/66/24 registrations, demonstrated leadership, compliance focus, business development and client retention experience.