49 retention manager jobs at 38 companies in Seattle, WA

2w
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Manager, Retention Marketing, Commerce Platform
New York City or San Francisco or Seattle or Los Angeles or Sunnyvale or Chicago or Austin or Denver or Atlanta or Miami or Boston or Washington
$143k-$210k/yr OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
6+ YOERequires 6+ years in lifecycle, retention, or growth marketing; CRM campaign expertise; cross-functional collaboration; CRM platform and data segmentation experience; analytical skills; and a bachelor's degree or equivalent.
Iterable, Pardot, Covey
1mo
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Manager, Retention Marketing, Commerce Platform
New York City or San Francisco or Seattle or Los Angeles or Sunnyvale or Chicago or Austin or Denver or Atlanta or Miami or Boston or Washington
$143k-$210k/yr OnsiteFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
6+ YOE6+ years in lifecycle/retention/growth marketing (B2B/SaaS preferred), proven cross-channel CRM experience, hands-on with Iterable or Pardot, strong analytics and stakeholder collaboration, bachelor’s degree or equivalent.
Iterable, Pardot
2mo
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Customer Retention Lead, Amazon Leo
Bellevue, Washington, United States
$136k-$184k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years in product/program management, with experience in retention and churn, Bachelor's degree, senior leadership influence, data-driven decision making.
Data Analysis, A/B Testing, SQL, Python, Product Management Tools
5d
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Customer Retention Specialist (Pacific Time Hours)
Seattle or United States
$23/hr RemoteFull Time
Trupanion
TrupanionNASDAQ: TRUP: Provides medical insurance plans for cats and dogs.
1+ YOERequires 3 years in customer retention, account management, or a fast-paced call center; 1+ year in customer service; CRM proficiency; strong communication, troubleshooting, and de-escalation skills; P&C licensing required or obtainable.
CRM, Ethernet, Wi-Fi
2w
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ADMIN-GEN - Client Retention Coordinator - Temporary
Seattle, Washington, United States
$65k-$71k/yr HybridFull Time
Asian Counseling and Referral Service
Asian Counseling and Referral Service: Provides behavioral health and human services to underserved communities.
2+ YOEBachelor's degree or HS with 5+ years,2+ years project management and direct client services,proficiency in Microsoft Excel/Word,Adobe Acrobat/Indesign,LMS,strong communication,analytical and documentation skills,valid driver’s license and reliable transportation.
Microsoft Excel, Microsoft Word, Adobe Acrobat (InDesign), Learning Management Systems (LMS)
2w
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Student Housing and Retention (SHoRe) Coordinator
Des Moines, Washington, United States
$63k/yr OnsiteFull Time
Highline College
Highline College: Public community college offering degree programs and vocational training.
2+ YOEAA degree plus 2 years in housing stability programs or 4 years experience; experience with case management, public benefits, multicultural environments, confidentiality, and program development.
Google, Microsoft, CANVAS, Watermark, CTC Link, WA Connect
3w
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Account Manager - Relationship, Sales, & Retention - Amazon marketplace experience a must
Seattle, Washington, United States
$85k-$95k/yr RemoteFull Time
Emplicit
Emplicit: Provides management and marketing services for ecommerce marketplace brands.
Proven account management experience on Amazon and other marketplaces; Amazon Seller Central fluency (TACoS, BSR, Buy Box); client retention and upsell skills; P&L and forecasting experience; strong communication and executive presence.
Seller Central, TACoS, BSR, Buy Box, Helium 10, Keepa, Intentwise, Merchant Springs, HubSpot, ChatGPT, Claude
1mo
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Senior Product Manager (US)
Seattle or United States or Canada or North America
$150k-$200k/yr RemoteFull Time
Loot Labs
Loot Labs: Platform for unboxing and trading digital and physical collectibles
5+ YOE5+ years product management in consumer products, track record of metric-driven impact (activation, retention, monetization), experience with product analytics (Mixpanel, Amplitude, PostHog), strong cross-functional communication.
Mixpanel, Amplitude, PostHog
2w
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Staff Product Manager, Core Experience
Seattle, Washington, United States
$175k-$200k/yr HybridFull Time
Tin Can
Tin Can: Developing screen-free, landline-style communication devices for children.
8+ YOE8+ years consumer product management; track record improving retention/engagement; analytical rigor; fluency using AI; strong judgment on trust and quality; ability to work independently.
AI
6d
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Vice President of People, Culture, and Retention – Human Resources
Shoreline, Washington, United States
$167k-$185k/yr HybridFull Time
Shoreline Community College
Shoreline Community College: Provides public higher education and vocational training programs.
5+ YOEMaster’s degree or equivalent; 5+ years in human resources, including 2+ years in the public sector; 3+ years as a college negotiator; collective bargaining, compliance, investigations, and leadership experience.
Enterprise Resource Planning (ERP) Software
1mo
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Manager
Bellevue, Washington, United States
$25-$31/hr OnsiteFull Time
Massage Envy
Massage Envy: Provides professional massage, stretch, and skin care wellness services.
Preferred commission-based sales and customer service experience, strong customer retention and leadership skills, excellent communication and conflict-resolution abilities.
1mo
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Operations Program Manager - Olympia Up to $3000 in Retention Bonuses
Thurston County or Olympia
$80k/yr FieldFull Time
Redwood Family Care Network
Redwood Family Care Network: Provides home and community services for individuals with disabilities.
3+ YOESupervise and coach site supervisors, ensure regulatory compliance (WAC/DSHS), complete required trainings and certifications, pass background checks, lift 50 lbs, and have 3+ years related experience.
Therap
3w
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General Manager
Marysville, Washington, United States
$59k-$65k/yr OnsiteFull Time
Ohana Growth Partners
Ohana Growth Partners: Operates and manages Planet Fitness franchise health clubs.
Manage club operations, supervise staff, drive revenue and retention, hire and train employees, handle P&L and payroll, perform light maintenance and lift up to 60 lbs; Microsoft Office proficiency.
Microsoft Office
1mo
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Senior Renewals Manager
United States or San Francisco or New York City or Seattle or Washington or Austin or California or New York or Washington or Texas or Connecticut or Illinois or Massachusetts or New Hampshire or New Jersey or Oregon or Rhode Island or Vermont or Alabama or Alaska or Arizona or Arkansas or Colorado or Delaware or Florida or Georgia or Hawaii or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Maryland or Michigan or Minnesota or Mississippi or Missouri or Montana or Nebraska or Nevada or New Mexico or North Carolina or North Dakota or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Utah or Virginia or West Virginia or Wisconsin or Wyoming
$104k-$162k/yr RemoteFull Time
Modern Health
Modern Health: Mental health platform providing personalized care and employee benefits.
6+ YOE6+ years Client Success or Account Management in Enterprise SaaS; track record exceeding retention and revenue targets; Salesforce.com proficiency; ability to maintain work authorization without employer sponsorship.
Salesforce.com
1w
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Key Account Manager – InReach
Kent, Washington, United States
$120k-$156k/yr RemoteFull Time
Sodexo
SodexoEuronext Paris: SW: Global provider of integrated food and facilities management services.
3+ YOEBachelor’s degree or equivalent experience, 3 years of related experience, and skills in account management, customer growth, retention, CRM, project management, communication, analysis, and negotiation.
Microsoft Office, Microsoft Excel, Salesforce
1mo
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Carrier Success Manager
Denver or Portland or Seattle or Springfield or Toronto or Bengaluru or Beaverton or United States
$33-$53/hr HybridFull Time
DAT Freight & Analytics
DAT Freight & Analytics: Software platform for freight matching and logistics data analytics.
Manage carrier retention and growth, execute upsell/cross-sell strategies, maintain territory health, collect customer feedback, and hire/develop team; requires freight/logistics knowledge and strong account management skills.
Einstein reports, Salesforce, DAT IQ, Outgo, Trucker Tools Tracking, CMS, TMS
3w
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Technical Success Manager
Los Angeles or Seattle or Denver
$100k-$120k/yr OnsiteFull Time
Darktrace
Darktrace: Provides AI-driven cybersecurity platforms for autonomous threat response.
3+ YOE3+ years in a technical customer-facing role; enterprise security, networking, cloud or SaaS knowledge; drive adoption, retention, and customer health; strong communication and stakeholder management.
1mo
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Personal Training Manager
Lacey, Washington, United States
$25-$45/hr OnsiteFull Time
Crunch Fitness
Crunch Fitness: Operates a network of franchised and corporate fitness clubs.
Manage and coach personal trainers, meet sales/retention goals for paid training, sell via CrunchOne Kickoffs, hire/train staff, proficiency with dotFit/Styku, current CPR, HS diploma required; PT and management experience preferred.
VFP, dotFit, ABC/Datatrak, Crunch U, Styku
1mo
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Enterprise Account Manager
United States or San Francisco or Los Angeles or Chicago or Dallas or Houston or Minneapolis or Nashville or Denver or Phoenix or Sacramento or San Diego or San Jose or Seattle
$290k-$315k/yr RemoteFull Time
Zip
Zip: AI-powered intake-to-procure platform for enterprise spend management
5+ YOE5+ years enterprise SaaS experience selling to procurement/finance/legal; demonstrated retention and adoption results; account management, negotiation, and customer-facing skills; self-driven and organized; experience with Salesforce, Clari, ZoomInfo, LinkedIn SalesNav, Outreach.
Salesforce, Clari, Zoominfo, LinkedIn SalesNav, Outreach
2w
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Director, Wealth Client Relationship Manager
Frisco or Bellevue
$114k-$130k/yr OnsiteFull Time
TIAA
TIAA: Financial services organization providing retirement, asset management, and investments.
5+ YOE5+ years in wealth management, Series 7/63/65/66/24 registrations, demonstrated leadership, compliance focus, business development and client retention experience.