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39 retention specialist jobs at 27 companies in Florida

1mo
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Retention specialist
Sunrise, Florida, United States
OnsiteFull Time
Choice Home Warranty
Choice Home Warranty: Private U.S. home warranty provider offering residential service contracts for homeowners, buyers, sellers, and real estate professionals.
3+ YOE3+ years in customer retention, strong communication, analytical and problem-solving skills, able to work independently or in a team, proficient in Microsoft Office and CRM software.
Microsoft Office, CRM
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4w
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Retention Specialist
Fort Lauderdale, Florida, United States
$25/hr OnsiteFull Time
Coastal Debt Resolve
Coastal Debt Resolve: Business debt-settlement helping small and medium-sized businesses resolve Merchant Cash Advance obligations.
2+ YOEMinimum 2 years customer service/retention experience, strong negotiation and communication, basic computer and CRM skills, proven settlements experience, LinkedIn profile required; Spanish bilingual preferred.
CRM
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3w
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Retention Specialist
Tampa, Florida, United States
OnsiteFull Time
Rockit Pest
Rockit Pest: A privately held pest-control platform that acquires and operates regional companies serving homes, families, and businesses.
1+ YOEHigh school diploma,1+ year administrative/billing/collections/customer service experience,excellent written and verbal communication,Microsoft Word/Excel/Outlook proficiency,reliable transportation,pass background and drug screen.
Microsoft Word, Microsoft Excel, Microsoft Outlook, PestPac
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2mo
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Member Retention Specialist
Orlando, Florida, United States
OnsiteFull Time
AutoPayPlus
AutoPayPlus: Privately held U.S. fintech providing automated loan-payment services to consumers and automotive, RV, and powersports dealers.
2+ YOE2+ years in customer retention/service/account management/collections or financial services; strong communication, problem-solving, CRM experience (Creatio, Salesforce, HubSpot); bilingual English/Spanish preferred.
Creatio, Salesforce, HubSpot
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2mo
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Client Retention Specialist
Tampa, Florida, United States
OnsiteFull Time
Slide Insurance
Slide InsuranceNasdaq Global Select Market: SLDE: Publicly traded technology-enabled coastal property insurer serving homeowners and commercial residential property owners in U.S. coastal states.
3+ YOEHigh school diploma, 3+ years customer service/retention experience and 3+ years P&C homeowners insurance experience; active 20-44 or 2-20 insurance license; strong communication and organization.
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1mo
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Customer Retention Specialist
West Palm Beach, Florida, United States
OnsiteFull Time
Schumacher Auto Group
Schumacher Auto Group: Family-owned Florida automotive dealership group selling and servicing new and used vehicles for South Florida drivers.
Experience in automotive sales/customer retention preferred; high school diploma/GED; valid driver's license and 3+ years clean driving record; strong communication and organizational skills; knowledge of trade-in and financing processes preferred.
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2w
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Outreach Retention Specialist
New York or Louisiana or West Virginia or North Dakota or Indiana or Virginia or Texas or Tennessee or South Carolina or Pennsylvania or Nevada or New Jersey or North Carolina or Minnesota or Maryland or Massachusetts or Kansas or Iowa or Georgia or Florida or Connecticut or Colorado or New Hampshire or Arizona or Alabama or Maine or Utah or Mississippi or Wyoming or Montana or South Dakota or Nebraska or New Mexico or Washington or Oklahoma
RemoteFull Time
HF Management Services, LLC
HF Management Services, LLC: Management employing staff for Healthfirst, a not-for-profit New York health insurer serving Medicaid, Medicare, and commercial members.
No role-specific qualifications are provided in the posting.
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2mo
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Medicare Retention Specialist
Doral, Florida, United States
$20-$21/hr OnsiteFull Time
Solis Health Plans
Solis Health Plans: Private Florida Medicare Advantage health plan serving Medicare beneficiaries through HMO and dual-eligible coverage.
1+ YOEHigh school diploma, 1–2 years customer service/call center/healthcare experience, bilingual English/Spanish required, proficiency with Microsoft Office/Excel/Outlook and CRM systems, strong communication and problem-solving skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, CRM systems
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2mo
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Retention Operations Specialist
Pensacola, Florida, United States
OnsiteFull Time
Retrēv
Retrēv: Private legal-services providing claimant support, digital discovery, record retrieval, and medical-record review for plaintiff law firms.
2+ YOE2+ years firm-facing experience in account support or customer success, strong communication, multitasking, problem-solving, Microsoft Office proficiency, and ability to collaborate across departments.
Microsoft Office Suite
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1mo
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Client Retention Specialist
Tampa, Florida, United States
OnsiteFull Time
American Integrity Insurance Company of Florida, Inc.
American Integrity Insurance Company of Florida, Inc.NYSE: AII: Florida-domiciled property and casualty insurer providing residential property insurance to homeowners and condominium owners.
3+ YOE3+ years insurance business development or customer service experience in homeowners insurance; 20-44 or 2-20 license; strong communication, analytical, sales and policy knowledge; intermediate Microsoft Word/Excel/Outlook and Salesforce skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Salesforce
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2w
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Member Retention Specialist
Fort Lauderdale, Florida, United States
$50k-$60k/yr OnsiteFull Time
Medical Air Services Association
Medical Air Services Association: Private medical transportation membership protecting individuals and employers from emergency ground and air ambulance costs.
1+ YOEHigh school diploma or equivalent, at least one year of customer service or phone-based support experience, strong communication and interpersonal skills, computer proficiency, and careful handling of confidential member information.
Microsoft Outlook, Microsoft Teams, CRM
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1d
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Client Relationship & Retention Specialist
Orlando, Florida, United States
$6k-$8k/mo RemoteFull Time, Contract
AI Acquisition
AI Acquisition: Private AI software and consulting helping entrepreneurs build and scale AI-powered businesses.
Experience in high-touch client-facing work such as customer retention, customer success, account management, escalations, dispute resolution, service recovery, or consultative sales. Requires strong communication, investigation, problem-solving, judgment, documentation, and case ownership.
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1w
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Student Recruitment & Retention Specialist
Oakland or Boston or London or Burlington or Nahant or Arlington or Charlotte or Miami or Portland or Seattle or Toronto or Vancouver
$20/hr FieldPart Time, Temporary
Mills College at Northeastern University
Mills College at Northeastern University: Nonprofit liberal-arts college within Northeastern University serving students through social-impact education in Oakland.
High school diploma, related-field proficiency, strong written and verbal communication, cultural awareness, student development knowledge, organization, clean driving record, reliable transportation, travel ability, and ability to lift 50 pounds.
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2mo
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Customer Retention and Renewals Specialist
Fort Lauderdale, Florida, United States
HybridFull Time
IGEL Technology
IGEL Technology: Privately held endpoint OS software serving enterprises using SaaS, DaaS, VDI, and secure browsing.
5+ YOE5+ years customer-facing experience (Customer Success/Account Management) with proven renewals and expansion success; experience with renewals, contract negotiation, CRM (Microsoft Dynamics), data analysis, and cross-functional collaboration.
CRM, Microsoft Dynamics
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6d
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Clinical Retention Specialist (South - FL, TN, GA, SC)
Miami or Georgia or Tennessee or South Carolina
$79k-$119k/yr RemoteFull Time
Insulet
InsuletNASDAQ: PODD: Medical device developing the Omnipod insulin delivery platform.
3+ YOEBachelor's degree, active RN or RD credential, CDCES certification, and 3+ years supporting insulin pump patients. Requires diabetes care experience, clinical licensure, and strong virtual communication skills.
Microsoft Office, Salesforce, Omnipod, Omnipod 5 Automated Insulin Delivery System
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5d
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HR Specialist
Twin Falls or Mountain Home or Ketchum or Hinsdale or Columbus or DuPage County or Clearwater or Mequon or North America
$16-$18/hr FieldFull Time
Home Helpers of AR
Home Helpers of AR: Independent Arkansas Home Helpers franchise providing in-home care to seniors, people with disabilities, and recovering clients.
Facilitate caregiver orientation and training, coordinate recruiting and onboarding, support employee retention, assist with payroll, and maintain spreadsheets and reports.
Microsoft Excel
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1mo
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Senior Financial Analyst, SaaS Retention Specialist
United States or Georgia or Florida or South Carolina or Michigan or Ohio or North Carolina or Texas
$98k-$151k/yr RemoteFull Time
GoTo
GoTo: Private SaaS providing cloud communications and IT support software for small and midsize businesses and enterprises.
5+ YOEBachelor's in Finance/Business/Economics,5+ years FP&A or financial analysis in SaaS,expert financial modeling,SaaS KPI knowledge,strong strategic thinking and communication.
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1mo
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Learning Specialist
Fort Myers, Florida, United States
OnsiteFull Time
Florida Gulf Coast University
Florida Gulf Coast University: Public Florida university serving Southwest Florida students through undergraduate, graduate, doctoral, research, and community programs.
4+ YOEDesign and implement learning plans, provide one-on-one and group academic coaching, manage caseloads of student-athletes/first-year/at-risk students, develop workshops, and maintain data for retention and assessment.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook
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1mo
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Member Service Specialist-7434
Greenacres, Florida, United States
OnsitePart Time
YouFit Gyms
YouFit Gyms: National chain of affordable, personalized fitness clubs.
Provide front-desk customer service, process member check-ins and payments, support retention, handle phone inquiries, and work flexible hours including weekends and holidays.
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1w
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Senior QTC Support Specialist
United States or Boca Raton or Hyderabad
RemoteFull Time
ModMed
ModMed: Private U.S. healthcare technology providing specialty-specific EHR, practice management, billing, and AI software to medical practices.
3+ YOEBachelor’s degree and 3+ years managing enterprise accounts, renewals, pricing, and retention. Requires SaaS experience, negotiation skills, financial reporting knowledge, and Salesforce and Salesforce CPQ proficiency.
Salesforce, Salesforce CPQ, LinkedIn Learning
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