61 retention specialist jobs at 36 companies in Texas
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Retention Specialist
Port Arthur, Texas, United States
$38k-$43k/yrOnsiteFull Time
Lamar State College Port Arthur: Public Texas community college serving students with academic, technical, transfer, continuing-education, and workforce programs.
2+ YOEBachelor's degree required, 2 years student retention or related higher-education experience, experience with advising/early alert/interventions, ability to use student success software and data-driven interventions; bilingual English/Spanish preferred.
Conex Ed, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
GFiber: An Alphabet providing high-speed internet services to homes and businesses across the United States.
1+ YOERequires 1 year of ISP or relevant experience, customer service or contact center experience, retention or objection-handling experience, CRM experience, and availability for nights, weekends, and holidays.
Evergreen Residential: Private U.S. residential real estate platform serving investors and owners with property management, lending, and investment management.
1+ YOEHigh school diploma or GED, 1+ year of property management experience preferred, strong customer service and communication skills, basic accounting and math skills, and Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Outlook, Microsoft Excel
Retention Call Center Specialist – Sales & Loyalty
Texas or United States
RemoteFull Time
ibexNASDAQ: IBEX: Global provider of business process outsourcing and customer experience services.
1+ YOE1–2 years in high-volume retention/collections/outbound sales or commission retail; high school diploma/GED; strong verbal communication, negotiation, and KPI-driven performance; ability to work flexible schedule.
American Income Life: Provides supplemental life and health insurance for working families.
High school education, minimum typing speed of 50 wpm, strong alphanumeric recognition, postage machine knowledge, valid driver's license, software proficiency, and ability to lift cartons up to 50 pounds.
Independent Insurance Agents of Texas: Nonprofit Texas trade association serving independent insurance agencies through advocacy, training, resources, and business solutions.
3+ YOERequires 3–5 years of insurance industry experience, Texas General Lines Property & Casualty License, strong communication, phone, multitasking, and technology skills.
New York or Louisiana or West Virginia or North Dakota or Indiana or Virginia or Texas or Tennessee or South Carolina or Pennsylvania or Nevada or New Jersey or North Carolina or Minnesota or Maryland or Massachusetts or Kansas or Iowa or Georgia or Florida or Connecticut or Colorado or New Hampshire or Arizona or Alabama or Maine or Utah or Mississippi or Wyoming or Montana or South Dakota or Nebraska or New Mexico or Washington or Oklahoma
RemoteFull Time
HF Management Services, LLC: Management employing staff for Healthfirst, a not-for-profit New York health insurer serving Medicaid, Medicare, and commercial members.
No role-specific qualifications are provided in the posting.
Sul Ross State University: Public Hispanic-Serving Texas university serving undergraduate and graduate students through hands-on learning and research.
Bachelor’s degree or combination of education and experience; familiarity with higher education processes; attention to detail; proficient computer skills; experience with diverse populations; strong communication.
Nexus Disposal: Family-owned Houston commercial waste hauler serving businesses with roll-off, front-load, recycling, and portable-restroom services.
5+ YOEBilingual English/Spanish, high school diploma, 5+ years collections experience, proficient in Microsoft Excel and Word, strong communication and collections knowledge.
Eastern Region - Inbound Retention Specialist - Sales - US Remote
Tampa or Chicago or Atlanta or Austin or Nashville or Detroit or Grand Rapids or Brooklyn or Las Vegas or Phoenix
$50k/yrRemoteFull Time
YelpNYSE: YELP: Public local-business platform helping consumers discover, connect with, and transact through trusted information, photos, and reviews.
3+ YOEBachelor's degree or 3+ years of client-facing experience; strong communication; account management or sales experience preferred; inbound sales and retention experience.
Senior Academic Advisor & Retention Specialist - University Academic Advising
Denton or Dallas or Houston
$48k/yrOnsiteFull Time
Texas Woman's University: Public university providing undergraduate and graduate education.
5+ YOEBachelor's degree required, Master's preferred. Requires 5+ years academic advising experience; experience with vulnerable and first-generation students preferred. Must analyze student data, implement retention interventions, and use university advising systems.
Customer Retention Specialist - State Farm Agent Team Member
Round Rock, Texas, United States
$19-$22/hrOnsiteFull Time
Greg Meyer State Farm: Independent State Farm insurance agency serving households and businesses in Round Rock, Leander, and Austin.
Strong interpersonal, communication, listening, and problem-solving skills; customer service or account management experience preferred; must obtain applicable state insurance licenses.
Customer Retention Specialist - State Farm Agent Team Member
Arlington, Texas, United States
$50k/yrOnsiteFull Time
Dean Berube Insurance Agcy Inc: Independent State Farm insurance agency serving Texas families and businesses with auto, home, life, and health policies.
Strong interpersonal, communication, and problem-solving skills; detail-oriented; previous customer service or account management preferred; must obtain applicable state insurance licenses.
Customer Retention Specialist - State Farm Agent Team Member
Arlington, Texas, United States
$40k-$50k/yrOnsiteFull Time
Faron J. Davis Insurance Agency: Independent State Farm insurance agency serving Arlington, Texas customers with auto, home, life, health, and business coverage.
Manage customer renewals and outreach, maintain accurate records, identify opportunities to improve satisfaction; strong communication and problem-solving; must obtain applicable state insurance licenses.
Customer Retention Specialist - State Farm Agent Team Member
Anna, Texas, United States
$55k-$65k/yrOnsiteFull Time
Andy Torres Insurance Agency: Independent State Farm insurance agency serving Texas and Oklahoma customers with auto, home, life, business, and related coverage.
Previous insurance agency customer service/account experience required; General Lines P&C and Life/Health license required; strong communication, listening, problem-solving, and attention to detail.
Customer Retention Specialist - State Farm Agent Team Member
Austin, Texas, United States
$37k-$45k/yrOnsiteFull Time
Michele Warren - State Farm Agent: Austin insurance agency owned by Michele Warren, providing State Farm auto, home, life, business, and financial services.
Customer service or account management experience preferred; strong interpersonal, communication, and problem-solving skills; detail-oriented; must obtain applicable state insurance licenses.
Customer Retention Specialist - State Farm Agent Team Member
Boerne, Texas, United States
$55k-$75k/yrOnsiteFull Time
Ginny Thompson - State Farm Agent: Independent State Farm insurance agency serving Texas customers with auto, home, business, life, health, and financial services.
Customer service-focused role requiring strong communication, organization, and licensing in Property & Casualty; ability to refer sales opportunities; prior CS or account management preferred.
Dynamic EcoHome: Private Texas home-efficiency helping homeowners with solar, HVAC, insulation, roofing, windows, and energy upgrades.
2+ YOE2+ years in customer success/retention or service; strong communication and problem-solving; experience with Salesforce or similar CRM; ability to manage cases, balance priorities, and collaborate across teams (solar/energy/home improvement experience preferred).