42 saas implementation manager jobs at 35 companies in Massachusetts

2w
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Implementation Manager
Lowell, Massachusetts, United States
$106k-$196k/yr HybridFull Time
Magna International
Magna InternationalNYSE: MGA: Designs and manufactures automotive systems and complete vehicle assemblies.
3+ YOE3+ years implementation/project/solutions delivery experience; bachelor\u0002level technical or equivalent experience; experience with enterprise SaaS deployments, stakeholder management, training, and PM/CRM tools.
Smartsheet, Jira, Salesforce, Confluence
3w
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Implementation Manager
Cambridge or Newton
$120k-$145k/yr HybridFull Time
Manifold
Manifold: AI platform for life sciences data and research collaboration.
4+ YOE4+ years in customer success/implementation or professional services at a SaaS or AI-native company; strong communication, project discipline, customer obsession, experience leveraging AI tools, and ability to design and lead implementations.
Agent OS
1mo
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Implementation Manager | Americas
Atlanta or Pacific Palisades or Boston or New York or Toronto or Indianapolis
OnsiteFull Time
Planhat
Planhat: Customer success platform for managing customer relationships and revenue.
Experienced in leading enterprise SaaS implementations, project management, stakeholder facilitation, technical integrations, and change management; strong verbal and written communication skills.
CRM, CSP, Prosci, Six Sigma
1mo
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Product Implementation Manager
Arizona or California or Colorado or Florida or Georgia or Illinois or Maryland or Massachusetts or Michigan or Nebraska or New Jersey or New Mexico or New York or Oregon or Pennsylvania or South Carolina or Texas or Utah or Washington
RemoteFull Time
Sure
Sure: Provides digital infrastructure and SaaS platforms for insurance transactions.
5+ YOE5+ years in implementation, project management, or program delivery (fintech/insurtech/SaaS preferred); strong written/verbal communication; experience managing concurrent projects; familiarity with Notion, Linear, or Attio.
Notion, Linear, Attio
3w
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Senior Implementation Manager (Europe)
Munich or London or Boston or Europe
RemoteFull Time
parcelLab
parcelLab: Post-purchase experience software platform for ecommerce brands.
5+ YOE5+ years in implementation/onboarding or technical project management for SaaS, strong project and stakeholder management, basic scripting (JavaScript, Python, Bash) and HTML, e-commerce/last-mile understanding, data-driven, English fluency.
JavaScript, Python, Bash, HTML, LinkedIn Learning, nilo.health
6d
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Implementation Project Manager II
Bellevue or Arizona or Colorado or Florida or Idaho or Georgia or Illinois or New Hampshire or Kansas or Massachusetts or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
$90k-$110k/yr RemoteFull Time
MedBridge
MedBridge: Provides healthcare education and patient engagement software solutions.
3+ YOE3+ years managing full-lifecycle healthcare SaaS implementations, EMR/EHR integration experience, strong project management, communication, risk mitigation, and clinician training skills.
EMR, EHR, Salesforce, Jira, Pendo, Tableau
2mo
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Sr. Partner Implementation Manager
Boston, Massachusetts, United States
$103k-$191k/yr HybridFull Time
Hi Marley
Hi Marley: SMS-based conversational platform for property and casualty insurance carriers.
6+ YOELead end-to-end partner implementations; strong PM skills; 6+ years in implementation (SaaS/insurance); deep insurance workflows; ability to collaborate with external and internal teams.
1mo
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Senior Manager, Implementation Project Management
Boston or Encinitas
OnsiteFull Time
Paperless Parts
Paperless Parts: Cloud-based quoting software for custom part manufacturers.
7+ YOE3+ Mgmt7+ years in Professional Services/Implementation/Project Management in SaaS, 3+ years leading implementation teams, experience with complex software implementations, PSA/project tools, strong communication and analytical skills; Bachelor's preferred.
Professional Services Automation (PSA), Rocketlane, Kantata, Mavenlink, Certinia, Salesforce, Jira, Asana
1mo
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Senior Implementation Specialist
Boston or United States
$105k-$110k/yr RemoteFull Time
Interra Health
Interra Health: Provides digital tools for ePrescribing and pharmacy price transparency.
2+ YOE2+ years implementation experience with medical EHR/EMR or healthcare SaaS, API onboarding experience, Microsoft Office and Salesforce proficiency, ability to create SOWs and project plans, excellent communication and project management skills.
API, DoseSpot, EMR, EHR, Microsoft Office, pVerify, Salesforce
2w
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Technical Implementation Manager II
Bethesda or Vancouver or Waltham
$55k-$87k/yr HybridFull Time
ZoomInfo
ZoomInfoNASDAQ: GTM: Provides B2B contact data and sales intelligence software.
3+ YOE3+ years SaaS technical troubleshooting or onboarding experience, strong problem-solving and communication, advanced knowledge of ZoomInfo RevOS and CRM, ability to document integrations and mentor junior staff; relevant CRM/marketing automation certifications desirable.
ZoomInfo RevOS Platforms, CRM
6d
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Senior Implementation Consultant
Sydney or Hobart or California or Maryland or Massachusetts or Illinois or Oregon or Washington or Colorado or Texas or Florida or Pennsylvania or Louisiana or Missouri or District of Columbia
RemoteFull Time
UpGuard
UpGuard: AI-powered platform for managing cyber risk and security.
5+ YOE5+ years in B2B SaaS implementations or professional services, experience with enterprise deployments (5,000+ employees), GRC desirable, strong consultative skills, API/integration expertise, and PSA tool experience.
Rocketlane, Certinia, Productive, REST APIs, webhooks, ITSM, SIEM, SSO
2w
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
3w
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Senior Enterprise Implementation Specialist
Herndon or North Carolina or Georgia or Texas or New Jersey or Pennsylvania or Illinois or District of Columbia or Maryland or Ohio or Florida or South Carolina or Virginia or Colorado or Indiana or Washington or Nevada or California or Massachusetts
RemoteFull Time
Exostar
Exostar: Cloud platforms for secure collaboration in regulated industries.
6+ YOEBachelor's degree; 6+ years leading enterprise SaaS implementations and customer-facing projects; experience with requirements gathering, testing, go-live, and stakeholder management; PMP/Agile/Scrum preferred.
Jira, Smartsheet, Microsoft Project
1w
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Practice Manager–Technical Implementation Services
Burlington, Massachusetts, United States
$238k-$262k/yr HybridFull Time
State Street
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
8+ YOEBachelor's in CS/Engineering or equivalent,8+ years client service experience in financial software services,technical integration and implementation expertise,team leadership and client-facing skills.
XML, SOAP, TEL tools, Oracle, Microsoft MS SQL Server, Sybase, Tomcat, MQ Series, Tibco, MSMQ, Sonic MQ, Open JMS, Java, C#, Perl, SaaS
1mo
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Business Program Implementation Lead
Chicago or Boston
$220k-$280k/yr OnsiteFull Time
JLL
JLLNYSE: JLL: Global commercial real estate and investment management services.
7+ YOE7+ years revenue operations, strategy, or GTM leadership in B2B SaaS or PropTech; BS in business, economics, finance, engineering, or CS; experience budgeting/forecasting; pricing strategy; strong leadership.
SaaS platforms, Pricing tools, CRM, ERP, Data analysis
3mo
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Engagement Manager (US - ET)
Massachusetts or New York or Pennsylvania or Maryland or Florida
RemoteFull Time
Chooose
Chooose: SaaS platform for enterprise carbon management and sustainable fuel.
4+ YOEBachelor's or Master's; 4+ years in management consulting, SaaS implementation, or enterprise project management; experience in enterprise software and carbon/fuel markets a plus; strong communication and problem-solving; willingness to travel; remote work flexibility.
API integrations, SaaS platforms
1w
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Delivery Manager
United States or California or Connecticut or District of Columbia or Maryland or Massachusetts or New Jersey or New York or Virginia or Washington
$138k-$221k/yr RemoteFull Time
ServiceTitan
ServiceTitanNASDAQ: TTAN: Cloud-based business management software for home service contractors.
7+ YOE7+ years experience in team management, client relationships, project management or SaaS implementations; Bachelor's degree or equivalent; detail-oriented, proactive, strong relationship and leadership skills.
SmartSheet, FieldRoutes
3mo
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Project Manager
Northampton, Massachusetts, United States
HybridFull Time
Windsor Solutions
Windsor Solutions: Delivers specialized software solutions for environmental and regulatory agencies.
2+ YOE2-4 years IT consulting or PM experience; 1-2 years PM or coordination; experience with software implementations (SaaS or on-prem); BS in CS/IT/Environmental Science; PMP in progress or planned.
JIRA
1mo
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Program Manager
Boston or United States
$190k-$220k/yr HybridFull Time
AcuityMD
AcuityMD: Commercial intelligence platform for the medical technology industry.
10+ YOE5+ MgmtBachelor's degree, 10+ years customer-facing experience, 5+ years leading large-scale customer implementation programs, enterprise SaaS and healthcare experience required, technical fluency with integrations and strong project leadership.
AcuityMD, CRM, ERP, data lake
1mo
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Sr. Engagement Manager
Boston or Houston
$114k-$182k/yr OnsiteFull Time
Conga
Conga: Sells software for managing revenue cycles and business contracts.
7+ YOE7+ years in enterprise SaaS implementation/consulting/professional services; proven success leading complex implementations ($500K+); bachelor’s degree in Business/CS/IS or equivalent; experience with Jira, Smartsheet, RocketLane, Microsoft Project; knowledge of REST APIs and iPaaS (MuleSoft, Boomi, Workato); strong executive communication.
Jira, Smartsheet, RocketLane, Microsoft Project, Claude, Gong, MuleSoft, Boomi, Workato, REST APIs

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