817 implementation manager jobs at 410 companies in Massachusetts
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Implementation Manager
Boston, Massachusetts, United States
$80k-$95k/yrHybridFull Time
Workable: All-in-one platform for recruiting and human resources management
3+ YOEBachelor's degree, 3+ years in customer implementation/onboarding/project management or consulting, experience managing multiple implementations and professional services (integrations, data migrations), requirements analysis, and customer-facing work with HR leaders.
Manifold: AI platform for life sciences data and research collaboration.
4+ YOE4+ years in customer success/implementation or professional services at a SaaS or AI-native company; strong communication, project discipline, customer obsession, experience leveraging AI tools, and ability to design and lead implementations.
Benchling: Cloud platform for biotechnology research and development.
2+ YOEMS or PhD in a life-science field required, 2+ years lab/research experience, strong communication and project management skills, ability to travel up to 25%, experience with Benchling or SaaS implementations is a plus.
Atlanta or Pacific Palisades or Boston or New York or Toronto or Indianapolis
OnsiteFull Time
Planhat: Customer success platform for managing customer relationships and revenue.
Experienced in leading enterprise SaaS implementations, project management, stakeholder facilitation, technical integrations, and change management; strong verbal and written communication skills.
parcelLab: Post-purchase experience software platform for ecommerce brands.
5+ YOE5+ years in implementation/onboarding or technical project management for SaaS, strong project and stakeholder management, basic scripting (JavaScript, Python, Bash) and HTML, e-commerce/last-mile understanding, data-driven, English fluency.
Bellevue or Arizona or Colorado or Florida or Idaho or Georgia or Illinois or New Hampshire or Kansas or Massachusetts or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
$90k-$110k/yrRemoteFull Time
MedBridge: Provides healthcare education and patient engagement software solutions.
3+ YOE3+ years managing full-lifecycle healthcare SaaS implementations, EMR/EHR integration experience, strong project management, communication, risk mitigation, and clinician training skills.
Hi Marley: SMS-based conversational platform for property and casualty insurance carriers.
6+ YOELead end-to-end partner implementations; strong PM skills; 6+ years in implementation (SaaS/insurance); deep insurance workflows; ability to collaborate with external and internal teams.
Paperless Parts: Cloud-based quoting software for custom part manufacturers.
7+ YOE3+ Mgmt7+ years in Professional Services/Implementation/Project Management in SaaS, 3+ years leading implementation teams, experience with complex software implementations, PSA/project tools, strong communication and analytical skills; Bachelor's preferred.
Kubikware: Provides nearshore software development and digital product engineering services.
8+ YOE8+ years leading digital transformation or technology enablement with proven experience implementing, governing, and scaling AI/automation initiatives; strong executive communication, stakeholder management, and hands-on prototyping skills.
Microsoft Copilot, Microsoft Power Platform, Microsoft Power Automate, Microsoft Power Apps, GenAI
Wellist: Digital health platform for patient and employee care navigation.
5+ YOE5+ years in client implementation, consulting, or program management with enterprise client experience; strong communication, process orientation, and willingness to travel 20–30%. Master\u0002s preferred.
United States or Charlotte or Washington or Boston
$75k-$85k/yrRemoteFull Time
Doxel: AI-powered computer vision for construction progress tracking.
2+ YOE2+ years in software operations/implementation or project coordination; strong organization, written communication, and stakeholder coordination; comfortable supporting US and EMEA hours; travel to quarterly business reviews required.
Interra Health: Provides digital tools for ePrescribing and pharmacy price transparency.
2+ YOE2+ years implementation experience with medical EHR/EMR or healthcare SaaS, API onboarding experience, Microsoft Office and Salesforce proficiency, ability to create SOWs and project plans, excellent communication and project management skills.
API, DoseSpot, EMR, EHR, Microsoft Office, pVerify, Salesforce
Alabama or Arizona or Arkansas or California or Colorado or Connecticut or Delaware or Florida or Georgia or Hawaii or Idaho or Illinois or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Montana or Nebraska or Nevada or New Hampshire or New Jersey or New Mexico or New York or North Carolina or North Dakota or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Vermont or Virginia or Washington or Wisconsin or Puerto Rico or District of Columbia
$136k-$170k/yrRemoteFull Time
Fuze Health: Technology-powered provider of digital pharmacy and home health services.
7+ YOE7+ years implementing large, complex enterprise client programs in healthcare, pharmacy, or B2B tech; strong program management, product liaison experience, and ability to influence cross-functional stakeholders.
ZoomInfoNASDAQ: GTM: Provides B2B contact data and sales intelligence software.
3+ YOE3+ years SaaS technical troubleshooting or onboarding experience, strong problem-solving and communication, advanced knowledge of ZoomInfo RevOS and CRM, ability to document integrations and mentor junior staff; relevant CRM/marketing automation certifications desirable.
Sydney or Hobart or California or Maryland or Massachusetts or Illinois or Oregon or Washington or Colorado or Texas or Florida or Pennsylvania or Louisiana or Missouri or District of Columbia
RemoteFull Time
UpGuard: AI-powered platform for managing cyber risk and security.
5+ YOE5+ years in B2B SaaS implementations or professional services, experience with enterprise deployments (5,000+ employees), GRC desirable, strong consultative skills, API/integration expertise, and PSA tool experience.
Alabama or Arkansas or Arizona or Idaho or Indiana or Maine or Missouri or Mississippi or Nebraska or New Hampshire or New Mexico or Ohio or Oklahoma or South Carolina or Tennessee or West Virginia or Colorado or Connecticut or District of Columbia or Florida or Georgia or Iowa or Kansas or Kentucky or Michigan or Minnesota or North Carolina or Nevada or Oregon or Pennsylvania or Texas or Utah or Virginia or Wisconsin or Delaware or Illinois or Maryland or Rhode Island or Washington or California or Massachusetts or New Jersey or New York
$74k-$118k/yrOnsiteFull Time
DHL eCommerceFrankfurt Stock Exchange: DHL: Provides global e-commerce logistics and international shipping services.
3+ YOEBachelor's degree or equivalent experience; 3–4 years onboarding/project-management/customer service experience preferred; strong communication, CRM and Microsoft Office (Excel, PowerPoint) proficiency; travel up to 15%.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Salesforce, Microsoft Dynamics
ManulifeTSX: MFC: Provides insurance, wealth management, and investment services globally.
Experience with U.S. Retirement implementation/recordkeeping, project management, client-facing skills, strong analytical and communication abilities, ability to review and reconcile data sets and work through ambiguous processes.
Microsoft Word, Microsoft Excel, Decisions workflow, Salesforce, FIS Omni Recordkeeping