59 saas implementation manager jobs at 46 companies in Sanborn, NY
3mo
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Implementation Manager
Toronto, Ontario, Canada
$130k-$180k/yr OnsiteFull Time
Decagon: Conversational AI platform for automated customer support.
4+ YOE4+ years in implementations, consulting, onboarding, project management, or customer-facing technical roles; experience leading complex software or AI implementations; tech fluency with SaaS, integrations, and APIs; strong operational design and communication skills.
SaaS platforms, APIs, Zendesk, Salesforce
3mo
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Implementation Manager
San Francisco or Toronto
RemoteFull Time
5+ YOE5–7 years in implementation, customer success, or account management at a B2B SaaS company; bio/pharma industry experience; API and data infra familiarity; BS in STEM.
APIs, Data schemas, Historians, Bioreactor data systems, Cloud data infrastructure
1mo
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Implementation Manager
Toronto, Ontario, Canada
$80k-$110k/yr HybridFull Time
4+ YOE4+ years in implementation/onboarding or customer success (SaaS preferred); strong communication and training skills; comfortable with AI tools, basic SQL, and technical configuration; highly organized.
ChatGPT, Claude, SQL, Intercom, Zendesk, Linear
3w
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Implementation Manager - Grants
Oakville, Ontario, Canada
$67k-$84k/yr HybridFull Time
3+ YOEBachelor's or equivalent,3+ years client-facing SaaS implementation experience,strong communication,project management and technical aptitude,high Excel proficiency;reporting (SSRS/Power BI) and CRM/ERP experience a plus.
Microsoft Excel, SSRS, Power BI, Jira, Cloud Coach, Autotask, Asana
1mo
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Implementation Manager, Consultative (Canada)
Montreal or Toronto
$57k-$90k/yr HybridFull Time
1+ YOE1+ years implementation or customer experience at a SaaS company, project management skills, strong communication and relationship-building, ability to collaborate with Sales, Product, and Engineering.
Rippling, Slack, Zoom, Microsoft Office 365
2w
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Implementation Manager with Corporate Actions (CONTRACT) REMOTE
Newark or Toronto
$80-$100/hr RemoteFull Time, Contract
5+ YOE1+ MgmtRequires 5 years of implementation or conversion consulting experience, 2 years of project management, 1 year of team leadership, SaaS delivery experience, JIRA, SQL, Excel, asset servicing knowledge, and client-facing skills.
SaaS, JIRA, SQL, Microsoft Excel, BDC, Astrid, BPS, Impact, IPE/Gloss, ICS
1w
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Enterprise Customer Implementation Manager
Toronto, Ontario, Canada
$123k-$136k/yr RemoteFull Time
3+ YOERequires 3+ years in SaaS implementations and enterprise client work, complex project management, technical implementations, AI configuration, data migrations, APIs, integrations, strong communication, and management of up to 20 accounts.
AI Agent, APIs, ChatGPT, Claude, Granola, Slack, MacBook Air, Microsoft?
1w
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Customer Implementation Manager
North York or Toronto or North America
$80k-$100k/yr OnsiteFull Time
Requires SaaS onboarding, customer service or success experience; strong communication, organization, negotiation, analytical, and technical skills; CRM, project management, and customer success platform knowledge; bachelor's degree or equivalent.
Artificial Intelligence (AI), CRM software, project management tools, CS platforms, MacBook
6d
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Manager, Technical Implementation Services
United States or San Francisco or Toronto
$140k-$170k/yr RemoteFull Time
5+ YOE3+ MgmtRequires 5+ years in technical implementation, solutions architecture, systems integration, or professional services, including 3+ years managing multiple teams; experience with REST APIs, webhooks, SaaS integrations, data governance, SOC 2, and HIPAA/PII.
REST API, webhooks, Case Management Systems (CMS), SOC 2, HIPAA, PII, SQL, Python
3w
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Director, Implementation
Miami or Mississauga or North America
OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree,5+ years leading enterprise SaaS implementations,3+ years people leadership,experience with retail operations and integrations,strong communication and analytical skills,ability to travel up to 25%.
Microsoft Azure, Azure SQL Database, Azure Cosmos DB, APIs, EDI, SQL, Microsoft Excel, Salesforce, Zendesk, Jira, Wrike
2w
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Clinical Systems & Digital Implementation Lea
Toronto, Ontario, Canada
$90k-$110k/yr OnsiteFull Time
5+ YOE5+ years in healthcare IT implementation, clinical systems rollout, or digital health adoption; EMR implementation leadership; end-to-end project management; clinical staff training; and strong technical, communication, facilitation, and documentation skills.
EMR, SaaS, eIVF, Accuro, OSCAR, PIPEDA, PHIPA
1mo
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Senior Consultant, Technology Implementation & Client Delivery
Toronto, Ontario, Canada
$78k-$128k/yr OnsiteFull Time
3+ YOEBachelor's degree in a related field, 3+ years delivering enterprise technology/SaaS/workflow/automation implementations, strong business analysis, stakeholder management, and consulting skills.
1mo
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Associate Implementation Consultant - Fund Accounting Focus
Canada or United States or Toronto or Bozeman or Dublin
RemoteFull Time
1+ YOE1+ year experience in philanthropy or SaaS client/customer service, knowledge of nonprofit fund accounting, strong Excel skills, client training ability, travel ~10%, bachelor's preferred.
Foundant, Microsoft Excel
2w
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Project Manager (Trust Business Applications)
Toronto, Ontario, Canada
$100-$130/hr HybridFull Time
7+ YOERequires 7+ years managing IT projects, including cloud and SaaS implementations; $2M+ project delivery; trust business applications; related degree or equivalent experience; PMP; Agile, SDLC, and matrixed-environment experience.
Cloud, SaaS, Workday, SDLC, Agile
1mo
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Customer Onboarding Manager
Vancouver or Plano or Foster City or Tel Aviv or Toronto or London or Amsterdam or Tbilisi or Medellin
$88k-$110k/yr HybridFull Time
4+ YOERequires 4+ years in implementation, project management, consulting, onboarding, or SaaS customer success; strong communication and project management skills. SaaS, ERP, accounting, and web application experience preferred.
NetSuite, QuickBooks, Intacct, HTML, CSS, JavaScript
1mo
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Onboarding Success Manager
Toronto, Ontario, Canada
$80k-$90k/yr HybridFull Time
5+ YOE5+ years owning customer implementations or projects (preferably SaaS), strong project/program management, excellent communication, ability to learn technical regulated domains, manage concurrent implementations.
3mo
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Engagement Manager
Raleigh or Toronto or Montreal
HybridFull Time
5+ YOE5+ years in professional services/consulting or client-facing SaaS implementation, strong stakeholder management, presentation and facilitation skills, familiarity with project management methodologies; Bachelor’s required.
1mo
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Senior Project Manager
Quebec or Ontario or Montreal or Toronto or Canada
RemoteFull Time
7+ YOERequires 7+ years of project management experience, including 3+ years in SaaS, enterprise implementation delivery, customer interaction, stakeholder management, Agile methods, and Jira, Confluence, or Smartsheet proficiency.
Jira, Confluence, Smartsheet, Claude, Gemini
2mo
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Manager, PMO
Los Angeles or San Francisco or Raleigh or Toronto or United States or Canada or Alaska or Hawaii or Kentucky or Mississippi or Nebraska or New Mexico or North Dakota or Rhode Island or South Dakota or West Virginia or Wyoming
$124k-$155k/yr HybridFull Time
5+ YOE5+ years in Professional Services/Customer Success/Implementation leadership at a B2B SaaS company; experience building/owning a PMO, managing complex ERP integrations, strong analytics, and proficiency with Salesforce and PM tooling.
Salesforce, Gainsight, GUIDEcx, GCX, Certinia, ClickUp, Asana, Jira, Confluence, NetSuite, QuickBooks, Sage
2mo
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Connectivity Product Manager
Jersey City or Toronto
$115k-$135k/yr OnsiteFull Time
Experience leading digital/fintech/SaaS products, strong knowledge of cash management/treasury implementations, host-to-host/API connectivity (SWIFT FileAct, SFTP), payment formats (ISO XML, NACHA, JSON), agile experience, stakeholder management and project management.
API, ERP, Agile, SWIFT FileAct, SFTP, ISO XML, NACHA, JSON
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