224 customer support manager jobs at 169 companies in Sanborn, NY
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Senior Customer Support Manager
Toronto, Ontario, Canada
HybridFull Time
5+ YOE2+ Mgmt5+ years customer support experience with 2+ years managing teams; experience with B2B and B2C support, building processes, data-driven, and hands-on with Zendesk or Intercom.
Zendesk, Intercom
1mo
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Customer Support Manager
Toronto, Ontario, Canada
$100k-$120k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years supporting enterprise SaaS, 3+ years leading support teams, experience with escalations and SLA-driven environments, strong communication, coaching, analytical and SQL troubleshooting skills.
SQL
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Customer Support Manager
Mississauga, Ontario, Canada
$70k-$95k/yr HybridFull Time
Bachelor or college diploma preferred; experience in sales/service, financial KPIs, account management; negotiation and customer service training; Six Sigma/Lean experience; proficiency with Microsoft Office, Siebel CRM, SAP, Business Warehouse; English required, French desirable.
Microsoft Office, Siebel CRM, SAP, Business Warehouse
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Service Ontario - Customer Support Manager
Oakville, Ontario, Canada
$39k-$46k/yr OnsiteFull Time
1+ YOE1+ Mgmt1–2 years team leadership experience required, 3–5 years customer service preferred; strong customer resolution, coaching, organizational skills; ability to work varied retail shifts; bilingual English/French an asset.
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Customer Support Team Lead
Toronto or Canada or Europe or South America
RemoteFull Time
2+ YOE2+ years coaching, people management, and customer support experience; strong coaching, data-driven problem solving, and communication skills; familiarity with Zendesk, Metabase, and Amazon Connect; ability to work overlapping EST/PST hours and weekend shifts.
Zendesk, Metabase, Amazon Connect
3w
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Customer Support Associate- German
Eldoret or Ottawa or Penang or Columbus or Amsterdam or Nairobi or Toronto
RemoteFull Time
German and English fluency, customer or supplier support experience, strong communication and time management skills, computer proficiency with MS Office Suite and Google Applications, and ability to manage multiple priorities.
Microsoft Office Suite, Google Applications
4w
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Customer Support Specialist -- Toronto
Toronto, Ontario, Canada
$50k-$56k/yr HybridFull Time
3+ YOE3+ years customer support experience; bilingual French and English; Zendesk experience preferred; strong written/oral communication, ticket management, and basic computer/networking knowledge.
Zendesk
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Customer Support Specialist II - Medical
Toronto, Ontario, Canada
$23/hr HybridFull Time
1+ YOE1–2 years customer service or B2B support experience; high school diploma; proficiency with CRM and case management; strong analytical, written and verbal communication, and problem-solving skills.
CRM, Artificial Intelligence (AI) tools
3w
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Customer Success and Support Specialist
Lisbon or Toronto
€31k-€50k/yr HybridFull Time
Customer-focused communicator who can manage accounts, provide technical support, teach software, troubleshoot issues, learn quickly, solve problems, and work independently and collaboratively.
Zoom, QA
1w
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Customer Success Manager
Toronto, Ontario, Canada
RemoteFull Time
2+ YOERequires 2–4 years in Customer Success, Account Management, or SaaS; quality management or compliance experience; SMB and enterprise customer support; CRM familiarity; and strong communication skills.
CRM, Customer health tracking tools
4w
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US- Escalation Manager (Customer Support)
United States or Mississauga or Salt Lake City
$95k-$105k/yr RemoteFull Time
8+ YOE8+ years in customer support with escalation management in a SaaS environment; experience working cross-functionally with engineering, product, and customer success; executive-level communication and strong writing; bachelor’s degree preferred.
4w
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Customer Service and Support Lead
Buffalo, New York, United States
$21-$23/hr OnsiteFull Time
Customer-facing role managing key accounts, quoting, order processing, NetSuite and Microsoft Office proficiency, strong communication, attention to detail, and time management.
NetSuite, Microsoft Word, Microsoft Excel, Microsoft Outlook
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Customer Delivery Manager
Mississauga or Heredia
OnsiteFull Time
4+ YOE4-7 years experience (typical), degree or commensurate experience, experience in ITIL/ITSM or customer support preferred, ability to manage SLAs, risks, KPIs, and lead teams.
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Senior Manager, Support Excellence
Toronto, Ontario, Canada
$172k-$215k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in support/operations with 3+ years managing multiple teams; experience defining strategy, driving execution, cross-functional partnership, executive communication, and AI-native support vision.
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Customer Success Manager (Procurement)
Oakville, Ontario, Canada
$66k-$83k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years customer success/implementation/support experience, project management skills, proficiency in Salesforce and Microsoft Office, strong communication and stakeholder management.
Salesforce, Microsoft Office
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Client Support Manager
Toronto or Mississauga
$70k-$105k/yr HybridFull Time
3+ YOE3+ years service or operations support in financial services; completion of a 3-year post-secondary education or equivalent; CSC and Broadridge Dataphile are assets; strong analytical, communication and customer service skills; proficiency with Excel, Word and Adobe.
Broadridge Dataphile, Microsoft Excel, Microsoft Word, Adobe
1w
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Customer Success Manager
Toronto or Montreal or Canada
OnsiteFull Time
Build enterprise client relationships, manage strategic partnerships, analyze performance reporting, develop solutions, support escalations, manage profitability, negotiate contracts, and collaborate with sales and delivery teams.
4d
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Remote Customer Support Agent (P&C)
Augusta or Gilbert or Dallas or Sandy or Buffalo or Tampa or Memphis or Arizona or California or Colorado or Florida or Georgia or Illinois or Massachusetts or North Carolina or New Jersey or Nevada or New York or Oregon or Tennessee or Texas or Utah or Virginia or Canada
$19-$21/hr RemoteFull Time
2+ YOERequires 2+ years of call center experience, multitasking ability, competing-priority management, and a passion for helping others. Property and casualty licensing is expected within 60 days.
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(CAN) Customer Service Manager
St. Catharines, Ontario, Canada
$19/hr OnsitePart Time
Lead front-end operations, ensure safety and compliance, train and support associates, handle customer issues, manage registers and cash, flexible availability including evenings/weekends, must be 16+ and able to lift up to 50 lbs.
3w
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Patient Support Case Manager
Buffalo, New York, United States
$60k/yr RemoteFull Time
5+ YOERequires 5 years of pharmacy experience, strong communication and computer skills, confidentiality, attention to detail, and patient support experience preferred. Pharmacy, healthcare, or case management credentials are desired.
FAQs, Call Guides, Call Scripts, Non-Commercial Pharmacy, SOP
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