37 senior client success manager jobs at 26 companies in Walker Mill, MD

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Senior Client Success Manager, Enterprise
Arlington, Virginia, United States
$110k-$140k/yr HybridFull Time
RiskSpan
RiskSpan: Private financial analytics and software serving mortgage and structured-finance investors.
B2B SaaS client success or account management experience with complex enterprise products; financial services background required, including mortgage, asset-backed finance, or investment management experience.
Edge, SaaS
3w
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Sr. Client Success Manager
Bethesda or Chapel Hill
RemoteFull Time
HelioCampus
HelioCampus: Private EdTech providing data analytics, cost analytics, and assessment software to US colleges and universities.
4+ YOERequires 4–5 years of account management or customer success experience with high-touch enterprise accounts, strong communication and organizational skills, renewal and revenue expansion experience, and ability to travel as needed.
3mo
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Senior Manager / Client Success (US Federal)
Ashburn, Virginia, United States
OnsiteFull Time
DXC Technology
DXC TechnologyNYSE: DXC: Global provider of IT services, consulting, and business process outsourcing.
15+ YOE15+ MgmtManage delivery of client accounts; ensure service levels; budget control; build client relationships; track KPIs; ITAR compliance; US Federal experience preferred.
PMP, PgMP, ITAR
1mo
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Client Success Advisor
Washington, District of Columbia, United States
$100k-$124k/yr HybridFull Time
Diligent
Diligent: Private GRC SaaS providing governance, risk, compliance, audit, and ESG software to boards and organizational leaders.
5+ YOE5+ years client-facing experience in legal/compliance/entity management, strong GRC domain knowledge, excellent communication, analytical skills, and ability to manage multiple client engagements; willingness to travel.
1w
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Senior Client Manager
Washington or Richmond
$212k-$318k/yr HybridFull Time
Mercer
Mercer: Global professional services and consulting firm advising employers on health, wealth, retirement, investments, and careers.
15+ YOE15+ years in consulting with client management success; strong project management, financial acumen, communication, business development, executive engagement, and problem-solving skills.
4d
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Senior Customer Success Manager
New York City or Baltimore
$70k-$78k/yr HybridFull Time
Jellyfish
Jellyfish: Private global digital marketing agency helping brands unite media, creative, content, data, technology, strategy, and AI.
5+ YOERequires 5+ years in customer success, SaaS, or creative technology; enterprise client management; complex onboarding; technical troubleshooting; product training; production workflows; and customer support or project management tools.
Intercom, Slack, Pencil Pro, Wrike
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Director of Client Success-Intelligence Community
Washington, District of Columbia, United States
$134k-$176k/yr OnsiteFull Time
Dcode
Dcode: Federal technology consulting firm helping government agencies and emerging tech companies adopt commercial technology.
10+ YOE10+ years supporting the U.S. Intelligence Community in program management, client delivery, or business development; experience with federal contracts, cleared staffing, data analysis, executive engagement, and people leadership.
3mo
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Sr. Consultant, Client Success, Money Movement
Atlanta or Ashburn
$127k-$204k/yr HybridFull Time
Visa
VisaNYSE: V: Global leader in digital payments and transaction technology.
8+ YOE8+ years' relevant experience with a Bachelor, or 5+ with an advanced degree; strong client management, payments domain knowledge, and stakeholder communication.
3mo
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Senior Customer Success Manager, Consumables
Arlington or Seattle or New York or Santa Monica
$80k-$154k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
4+ YOE4+ years vendor or client-facing experience; strong project management; proficiency with Excel/Access/SQL; relationship management; excellent written and verbal communication.
Microsoft Excel, Microsoft Access, SQL
1mo
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Senior Client Executive
Baltimore or United States or Philadelphia or Pittsburgh or Vienna
$326k-$421k/yr OnsiteFull Time
NetApp
NetAppNASDAQ: NTAP: Global cloud-led, data-centric software.
Proven public sector sales success, deep understanding of hybrid cloud/data/AI, ability to manage complex procurements and deal economics, strong communication and stakeholder influence, MEDDICC-oriented pipeline management.
3mo
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Customer Success Manager - Account Management (Manager Technical Project / Program)
Reston, Virginia, United States
RemoteFull Time
IDEMIA Public Security
IDEMIA Public Security: Government-focused biometric security division providing identity, travel, access-control, and public-safety solutions.
5+ YOEMaster's degree required; 5–10 years program management with international clients in electronics/IT; experience with contract management, P&L, risk management, and stakeholder communication.
2w
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Client Service Manager 2, Dashboard Legal
Arlington, Virginia, United States
$100k-$150k/yr FieldFull Time
Bloomberg Industry Group
Bloomberg Industry Group: Private Bloomberg affiliate providing legal, tax, government, and accounting intelligence, news, analysis, and workflow technology to professionals.
7+ YOEBachelor's degree in business, marketing, sales, or related field, or equivalent experience; 7+ years of successful sales or account management experience; strong analytical, organizational, and communication skills; territory travel required.
dashboards
2w
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Student Success Strategic Leader Pool Director
Washington or Richmond
$93k-$115k/yr HybridFull Time
Cloud Software Group
Cloud Software Group: Provider of enterprise software, data, and cloud solutions.
Bachelor's degree, higher education student success expertise, executive client relationship skills, data-informed storytelling, project prioritization, problem-solving, and willingness to travel up to 30%.
Navigate360, Starfish
2w
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Senior Product Manager, B2B Service Case Management & Ticketing
Chicago or New York City or Reston or White Plains
$113k-$188k/yr HybridFull Time
TransUnion
TransUnionNYSE: TRU: Global information and insights providing credit reporting and risk management.
7+ YOERequires 7+ years in product management, process management, service operations, call center, client support, customer success, or Salesforce-based service environments, plus Agile, KPI, and case management experience.
Salesforce Service Cloud, Salesforce, AI, HSA, FSA, AD&D, 401(k), Employee Stock Purchase Plan (ESPP)
2mo
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Senior Renewals Manager
United States or San Francisco or New York City or Seattle or Washington or Austin or California or New York or Washington or Texas or Connecticut or Illinois or Massachusetts or New Hampshire or New Jersey or Oregon or Rhode Island or Vermont or Alabama or Alaska or Arizona or Arkansas or Colorado or Delaware or Florida or Georgia or Hawaii or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Maryland or Michigan or Minnesota or Mississippi or Missouri or Montana or Nebraska or Nevada or New Mexico or North Carolina or North Dakota or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Utah or Virginia or West Virginia or Wisconsin or Wyoming
$104k-$162k/yr RemoteFull Time
ModernHEALTH
ModernHEALTH: Private workforce mental health platform providing employers’ employees and families with coaching, therapy, group support, and digital care.
6+ YOE6+ years Client Success or Account Management in Enterprise SaaS; track record exceeding retention and revenue targets; Salesforce.com proficiency; ability to maintain work authorization without employer sponsorship.
Salesforce.com
1mo
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Senior Account Manager
United States or Washington
$105k-$125k/yr RemoteFull Time
Persado
Persado: AI marketing platform generating compliant, personalized content for marketers in regulated industries.
4+ YOE4+ years in customer success or account management at high-growth SaaS serving enterprise clients; proven enterprise retention and growth; analytical skills with Excel/Google Sheets; comfortable traveling to client sites (~20-30%).
Microsoft Excel, Google Sheets
1mo
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Client Relationship Executive – Cyber Managed Services
San Francisco or Raleigh or Charlotte or Chicago or Jacksonville or Cincinnati or Columbia or Kansas City or Dallas or Los Angeles or Boston or San Jose or Seattle or Tampa or Atlanta or Austin or Washington or Miami or Denver or Detroit or Nashville or Buffalo or Florham Park or New York or Orlando or Philadelphia or Pittsburgh or Hartford or Portland or Houston
$123k-$424k/yr OnsiteFull Time
PwC
PwC: Global professional services network providing audit, tax, and consulting services.
8+ YOEBachelor's degree, at least 8 years in the cyber industry with proven demand generation and sales success, executive relationship-building, strategic go-to-market and sales planning experience.
1w
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Senior Director, Business Development - AI Ecosystem
Philadelphia or Boston or San Francisco or New York City or Baltimore or Washington or Charlotte or Raleigh or Durham or Atlanta or Chicago or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Massachusetts or Maryland or Michigan or North Carolina or New Jersey or New York or Ohio or Pennsylvania or Tennessee or Virginia
$200k-$247k/yr HybridFull Time
HealthVerity
HealthVerity: Private healthcare data platform serving life sciences, payers, government agencies, and healthcare analytics organizations.
Requires deep AI ecosystem and real-world data knowledge, extensive business development or sales experience, strategic partnership management, competitive insight, client relationship success, and senior stakeholder influence.
1w
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Capture Manager
McLean, Virginia, United States
$130k-$160k/yr HybridFull Time
Astor & Sanders
Astor & Sanders: Woman-owned IT solutions provider delivering digital transformation, cybersecurity, cloud, and AI services to federal agencies.
5+ YOERequires 5+ years leading federal contract pursuits, a bachelor's degree or equivalent experience, federal technology contracting success, client relationship skills, CRM and capture software familiarity, and strong analytical and communication skills.
CRM, capture management software, Microsoft tool Suite
1mo
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General Manager - Federal and Government
Washington, District of Columbia, United States
$275k-$290k/yr OnsiteFull Time
PSI Services
PSI Services: Nonprofit educational testing and assessment organization serving learners, educators, institutions and governments worldwide.
12+ YOEBachelor's degree or equivalent,12+ years commercial leadership in federal/government markets,full P&L accountability,proven new-client acquisition,pipeline/capture success,and experience leading distributed client-facing teams.